Have you ever tried to perform a seemingly simple auto repair, only to discover it requires special tools or the need to put your car on a lift? How many times has your computer slowed or crashed, resulting in endless hours on the phone or the need to bring it to a shop? Have you ever had to ask your kids, or grandkids, to help you reprogram the TV/VCR or restart an app on your smart device? This session will describe the value of design in developing products that the customer is able to conveniently and inexpensively service themselves
The facilitator will include case study examples from three environments: construction, health care, and automotive.
Participants will attain the following learning objectives:
· Define and distinguish among the different types of maintenance (breakdown, preventive, predictive, etc.)
· Understanding the role of engineering design in anticipating maintenance requirements
· Appreciating the value-added approach of considering user-friendly repair (or not needing repair!)
· Recognizing the conflict between extended product life cycles v. new product sales
Keywords: breakdown maintenance, design for X, total productive maintenance
Breakdown maintenance (aka corrective maintenance) – a type of maintenance used for equipment after equipment break down or malfunction is often most expensive – not only can worn equipment damage other parts and cause multiple damage, but consequential repair and replacement costs and loss of revenues due to down time during overhaul can be significant. (Source: Wikipedia.org)
Design for X (DFX) – is a term and abbreviation used interchangeably in the existing literature, where the X in design for X is a variable which can have one of many possible values. (Source: Wikipedia.org)
Total productive maintenance (TPM) – Total productive maintenance helps workers efficiently care for the equipment and machines they use. This can greatly reduce costs, including money and space tied up with spare parts inventory. (Source: ASQ.org)
Michael D. Ford, M.S.I.S.E., CFPIM, CSCP, CLTD, CQA, CRE, CQE, ACPF, CPSM, CSSGB is a Supply Chain Expert with TQM Works Consulting. He provides innovative solutions, based on forty years of experience in retail, distribution, manufacturing, training, and consulting. His work history includes software implementation, business planning, inventory control, distribution planning, and corporate training. This includes a broad range of experience in manufacturing from engineer-to-order to make-to-stock, as well as distribution, non-profits, service, and Department of Defense.
Ford has presented at over 400 industry events throughout the U.S., Canada, Japan, Nigeria, South Africa, Australia and Saudi Arabia. He has provided over 7,000 hours of classroom training, averaging 4.5/5.0 on evaluations. He has taught accredited and continuing education courses for multiple Penn State and SUNY campuses. He has delivered on-site training at BAE, Lockheed Martin, IBM, Raymond Corp, Universal, Pfizer and many others.
Ford combines his technical expertise with personal skills, to develop a unique “outside the box” approach to life’s challenges. He is a charismatic speaker who specializes in delivering training that is “edu-taining.”