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The Quality Management Division (QMD) is dedicated to advancing quality management concepts and principles through our myASQ website and our quarterly peer-reviewed journal The Quality Management Forum

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  • Get The Most Out Of Your Learning Management System
    Originally Published in the Summer 2020 Quality Management Forum By Joe Wojniak , ASQ CMQ/OE, CQE Are you dissatisfied with learning and development at your company or organization? In an article published by the Harvard Business Review, “Where Companies Go Wrong with Learning and Development” (Glaveski, 2019), 75% of 1,500 managers surveyed ... more
  • Quality Management Body Of Knowledge
    The Quality Management Body of Knowledge is the same as the Certified Manager of Quality/ Organization Excellence (CMQ/OE) exam body of knowledge. The Quality Management Body of Knowledge is considered current mainstream practice in quality management. It is not designed to latch on to trends and fads in Quality Management.  I Leadership   ... more
  • Chair’s Message | Peggy Milz
    Peggy Milz Chair ASQ Quality Management Division In my message for the spring edition of the Quality Management Forum , I talked about reviewing our Quality Management Division 2020 Business Plan to see if there were any areas that were at risk of being affected by unexpected events or circumstances and working on mitigating those risks. When I go ... more

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Daniel Zrymiak
This is a message to all QMD members who are currently Professional Members of ASQ.

First, congratulations on your ...
James Bossert
Hello fellow members, I am giving a webinar on continuous MSA on Oct 16 at 10AM Central time
Here is the link:
...
Hi James Bossert ‍ 

this is great, thank you for sharing

Dan
 
Thanks Dan,  it is a basic talk but hopefully people will get something from it.  How are you doing?
Thanks Jim, due to COVID and having to school/supervise School-age grand-boys while parents are at work, I've ...
Jose Barajas
Calling on all Certified Auditors,

I am currently in the process of getting my company AS 9100:2016 certified and I ...
Good luck with your pursuits.  ASQ has peer recognition in multiple types of auditing through the ...
Jose,

You may want to check out the ASQ Audit Division Community as well.

Regards,

Jerry
Jose Barajas, Prior to my certification exams I took a CQA and CMQOE Refresher Courses online with Tony DeMarinis ...
Hi Daniel,

Yes, eventually I want to have Lead Auditor credentials, but for now I'm just looking for Internal ...
Awesome, thanks for the resource, Jerry!
Hi Raul,

I will definitely look Tony up and see about those refresher courses. Thanks for the resource!
Joe, 

I believe you hit on 2 key points, knowing how to audit and being a certified auditor. Those are 2 different ...
Hi Carlos,

Thanks so much for the information. I'm looking up the ASQ Auditing Handbook as we speak.

Thanks for the ...
Jose,

The study materials from Quality Council of Indiana have helped me get several certifications.  (CQE,CQA)

...
I will look into this. Thanks Janet!

-Joe
Susan Gorveatte
Hi all, I am starting to assemble some material on the pros and cons of Remote Auditing. What do you think? Can you ...
In my last job, our small, rural manufacturing facility had significant issues finding audit services due to the ...
We are preparing to perform our first remote Quality Bench Marking Survey of a remote site. Our clients prefer the ...
I'm both a Lead Auditor for our internal audits ans as the QA manager, the main auditee for our external ISO 9001 ...
Larry, I would love to hear the audit outcome. Yes, please post an update and let us know how it all turns out. Good ...
Monica, yes, that's a good point, remote audits are not new. With COVID they are getting their "fifteen minutes of ...
Larry Cichelli:
I'm both a Lead Auditor for our internal audits ans as the QA manager, the main auditee for our ...
Hello,

I am the Quality Manager at a manufacturing plant in Bedford Park, Illinois. I have been in quality for seven ...
Hi all,

I am the Head of QA/QC (for GLP/GMP) and GMP auditor for my company and we perform around 30 external audits a ...
Hey Susan,

That's a great topic for discussion. I have recently conducted a Quality Improvement Audit Remotely, ...
Hello Susan,
Good Evening.
I am a Lead Auditor with a leading certifying body.
Based on the client restrictions due ...
Susan Gorveatte
Training is most effective when the goal of the training is aligned to achieving the goals of the organization.  ...
Hi Susan Gorveatte ‍ 

With the wide selection of virtual and online training options, companies are not sending ...
Thanks Dan, there is definitely an increase in remote training vs on site training these days.  I am loving the ...
I came from a small company (less than 40 people), so we didn't have a lot of the resources that larger companies ...
Jerry Rice
Daniel Zrymiak
This thread is set up to discuss yesterday's webinar with Daniel Zrymiak ‍  Dan explained
  • How Quality 4.0 applies ...
Very well prepared and presented, Dan. Although many of the technical tools mentioned for Quality 4.0 are not new, ...
Hi Grace Duffy ‍  , 

Thank you for the overview.  The planning is the key, and I think there is also a human element.  ...
HI Jerry Rice ‍  , Douglas Wood ‍ :

I wanted to commend you both, and QMD in general, for the very efficient and ...
Thanks for the shout out Dan ;)  Great article by the way, well done.
I also want to mention that this links to the Quality Management Body of Knowledge

...
Dear Dan,
This is a good overview of the software side of Quality 4.0
In answer to the one question posed which you ...
Dear Dan,
An amplifying comment (or three) are in order from my last post.
By profound knowledge, I am referring to ...
Hi Daniel Zrymiak ‍, just saw your presentation. Great presentation, clear, easy to follow. 
Again you met my ...
Hi Luigi Sille ‍ 

I have already put the link out to the ASQ group on LinkedIn, and I would like to see this expanded.  I ...
Hello Gregory Watson ‍ 

To your portion:
Productive systems also have four components: technological systems ...
Susan Schall
Know someone  who has applied quality management principles to all types of management system standards, their ...
Grace Duffy
Standard work processes have changed for many of us over the past 7 months. Less of us are on the road, using hotel ...
Great conversation, Grace. I find myself at times still in the old way of thinking I have to be on site with clients ...
Daniel Zrymiak
I am pleased to report that my article on Cost of Quality for Quality 4.0 Implementation was published by Quality ...
Just to manage expectations, authors like Gregory Watson ‍ have covered Quality 4.0 in a much more elegant and ...
Congratulations, Dan!  We are so grateful to have your expertise on our team.  I can't wait to attend your ...
Grace Duffy
A component of the Systems Approach to Education is always measurement. As an instructional designer, I learned ...
Grace Duffy Aug '20
There are measures that relate to "voting with your feet"
- Withdrawals during class
- Enrolment levels in ...

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Convey lifelong quality related knowledge through information methods and tools that add value to organizations, society and individuals. 

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​A community where people, organizations and society are engaged in continual improvement. 

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