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The Quality Management Division (QMD) is dedicated to advancing quality management concepts and principles through our myASQ website and our quarterly peer-reviewed journal The Quality Management Forum.

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New to Quality? Let ASQ's Quality Resources help. This week's feature is ANSI.

The American National Standards Institute (ANSI) is the sole U.S. representative and dues-paying member of the International Organization for Standardization (ISO) . As a founding member of ISO, ANSI also plays an active role in its governance. Each country that belongs to ISO is represented by a national organization called a "member body." Each ... more

Posted by David Woods on Quality Management Division Jun 17, 2021 6:06 PM CDT

ASQ is looking for CMQ/OE SMEs to develop content. Interested?

Hi Everyone, ASQ is developing a brand new CMQ/OE e-learning course and is looking for SMEs to participate in the project. How can we ensure we develop the very best course for it? By working with YOU, the experts. Paid review work starting late July and until the first few days of September, based on your availabilities and expertise. Requirements for ... more

Posted by David Woods on Quality Management Division Jun 14, 2021 9:01 PM CDT

II.B.4 Technology

Description Excerpt From The Certified Manager of Quality/Organizational Excellence Handbook In today’s rapidly changing world, a new technological development can have a dramatic impact on the life and sustainability of an organization. Organizations must have a means for detecting technology developments, assessing the potential for use ... more

Posted by Bobby Wheeler on Quality Management Division Jun 11, 2021 2:01 PM CDT

Upcoming Events

Jul

Webinar Series - Driving process management culture through 3 vital questions

Date & Time

07/21/2021 5:00pm CDT

Aug

8 Steps to Create a Successful Virtual Training Strategy

Date & Time

08/26/2021 5:00pm CDT

Nov

Quality: People Before Process

Date & Time

11/03/2021 5:00pm CDT

Recent Discussions

CMQ/OE professionals can review e-Learning for ASQ

1 5

I am sharing an update from ASQ on LinkedIn, advising those with a CMQ/OE of an opportunity to review e-Learning for ...

Daniel Zrymiak 1d

15h

Dear Sir,

Well noted ; I trained in CMQ/OE and waiting for online approved Kuwait exam center hold due to covid-19. ...

CQE exam material

5 17

Hello Everyone, I have experience of about 8 years in the Manufacturing Industry, Now I am working as Quality ...

Utkarsh Suri 3d

Get the CQE Primer and know your stats; most importantly understand what they mean.

Hello Utkarsh -

ASQ website is a great place to start, with all the details required for obtaining your CQE ...

A friend of mine suggested the same as David, so I purchased the CQE primer from the Quality Council of Indiana. Best ...

Hey Utkarsh,
I would recommend getting both the official ASQ CQE handbook and Quality Council of Indiana's CQE ...

Hello Utkarsh,

Good Morning,

Please use the CQE handbook from ASQ as the main reference.

Flag the important ...

Looking for an electronic system for FMEA in ...

8 21

One of our joint QMD/HCD Healthcare Quality and Improvement Committee members has a client looking for an ...

Grace Duffy 4d

Check out APiS-IQ. It is an amazing FMEA software and the North American team in Michigan are outstanding when it ...

Great suggestion, Michael. Thank you!!!

Check out Intellaquest. I have just started to look at their software, and it sounds impressive. It ties all of the ...

An FMEA is all about the discussion and process taking into account actual failures and potential failures. I ...

Thank you, Jim. I wondered about that when I first heard of the interest in an automated FMEA. I am curious about the ...

James: I agree - the discussion is where the value is. We currently do them in Excel, in a room with a cross functional ...

An automated or electronic FMEA is just a tool for collecting the data calculating and tracking the information. ...

The only specialized tool I know is iQ-RM by AHP, but I don't know how much customization it requires before you ...

Verifying color

10 30

I am looking for suggestions on inexpensive ways to verify color for paints and laminates in a production ...

Scott Lang 17d

16d

Morning Scott,
At the plant I work at, we use a pantone colour book as a quick reference to ensure the colour is ...

16d

Try using some of the paint store apps, like Project Color from Home Depot. Benjamin Moore and Pittsburgh Paint ...

16d

In the past I have created "working standards" to use at the end of the production line. I added these reference ...

16d

Make sure you use the standard that is defined in your internal or customer's spec. They be using AMS-STD-595 color ...

16d

Pantone books could be used for verification. The pantone number could be included in the production paperwork ...

16d

Your solution might come from an old astronomy technique. Before computers, astronomers made discoveries by ...

15d

Thx everyone for your responses so far. I should have been more clear - we already use most of the manual methods you ...

15d

If you're looking for a more standardized non-visual based check I would look into BYK instruments. They have ...

15d

We use a Nix Colour Pro Sensor. It links to an app on a phone or tablet. It's super quick and compares against ...

15d

The Nixsensor mentioned above looks like a good alternative. Just be aware that the sample you are comparing it to ...

COPQ Target - What is "best in class"?

2 20

Looking for help on what a good target is for a manufacturing company employee incentive plan. We are looking at ...

Michelle Brakke 22d

21d

Dear Michelle,
I think that using any COPQ-based metric for employee incentives is wrong. COPQ is based on many ...

18d

Hello Michelle,

Good question. In terms of setting a COPQ goal to use as a basis for an incentive plan, I would not ...

Robust Design from ASQ Questions Bank

3 18

Hi Friends, Please help me with this question: Assuming the variation of the width of each disk in a stack of three ...

Saloumeh Bishehban 24d

23d

Standard Error equals standard deviation/sqrt of sample size, in this case sample size is 3, square root of 3 is ...

23d

Yes, Lu calculation is correct. There is a difference between the standard deviation of a sample and the standard ...

23d

Hi, Saloumeh. In the case of an Xbar & R control chart, this will be defined by Xbar=Xbarbar+/-A2*Rbar; as Rbar ...

KPI - training efficiency

4 32

Hello ASQ members, Have you set a goal (key performance indicator) for measuring training efficiency?

Houman Mehrabadi May '21

May '21

The Kirkpatrick Model is probably the best-known model for analyzing and evaluating the results of training ...

May '21

Jeremiah, I am always looking for individuals who may be interested in writing articles on the topic of Training ...

May '21

Great Post Houman, thanks for keeping the conversation going.

28d

Thank you Jeremiah.

ASQ-QMD Linkedin Page

1 11

Want to stay up-to-date with what is going on in ASQ-QMD Division? Follow our Page for the latest updates. Click to ...

JASPAL SINGH May '21

May '21

Thanks

Maintaining Certification Records

5 16

Hi ASQ Members, I am wondering if you have tips on how to organize and maintain your records for RUs, etc. for ...

Susan Gorveatte May '21

May '21

Hello,
One suggestion: Record/upload your RU point(s) in the recertification journal as soon a RU point is ...

May '21

Timeliness is the key for sure.

May '21

During my first recertification I struggled as I had various records all over the place and I felt like I was ...

15h

Hi Houman Mehrabadi ‍

Great tip! Where is the recertification journal?

Thanks!

15h

Great question Susan!

I love Carlos' tips about using the free gifts to include the bonus RUs and creating a special ...

ASQ CQI Handbook

4 37

I have an ASQ CQI Third Edition Textbook available for free to anyone taking the CQI exam. I just passed the exam. ...

John Ross May '21

May '21

I would love to have this study book for theexam.

May '21

Hi Good Day,

I am interested in the textbook, do you have a soft copy?

Regards

Joel Bajnath

Trinidad and Tobago

May '21

Hi John,

If the other two don't work out, I'm interested in the textbook as well. I'm in Texas and am willing to pay for ...

May '21

Thanks Amy. I sent it out today to the recipient.

Latest Resources

Webinar Speaker Submission Packet
The Quality Management Division of ASQ is always looking for webinar speakers. We have a robust 14 week process for ensuring relevant content that is marketed appropriately prior to the day of the webinar.

(Click to Enlarge)

Webinar ...
Date Created: 05/28/2020 01:42 PM
Managing for Quality
Webinar Series from Dr. Gregory H. Watson

This series of lectures sponsored by the Quality Management Division takes a deep look at the changing role of quality management professionals from the early days of modern management and ...
Date Created: 04/04/2020 09:57 AM
Quality Management Forum - Back Issues Quality Management Division Peer Reviewed Quarterly Journal

2021 Spring
2020 Fall
2020 Summer
2020 Spring
2019 Winter
2019 Fal l
2019 Summer
2019 Spring
2018 Winter
2018 Fall
2018 Summer
2018 Spring
2017 Winter
2017 Fall
2017 Summer
...
Date Created: 03/10/2020 12:16 PM
Quality Management Division Leadership Team (2020-2021) Elected Officers
Chair – Peggy Milz
Chair Elect – Denis Devos
Secretary – Michael Hirt
Immediate Past Chair – Jerry Rice

Appointed Officers
Vice Chair Finance – Karen Ambrosic-Tolf
Vice Chair Governance and Operations – Daniel ...
Date Created: 11/29/2019 06:29 PM

Community Information

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Make the Most of Your myASQ Experience

Quality Management Forum Author Submission Packet

QMD Webinar Presenter Submission Packet

Healthcare Quality and Improvement Committee

QMD Awards
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The Roger Berger Award
The Partners In Quality Award

QMD MISSION
Convey lifelong quality related knowledge through information methods and tools that add value to organizations, society and individuals.

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A community where people, organizations and society are engaged in continual improvement.

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