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The Quality Management Division (QMD) is dedicated to advancing quality management concepts and principles through our myASQ website and our quarterly peer-reviewed journal The Quality Management Forum

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The American National Standards Institute (ANSI) is the sole U.S. representative and dues-paying member of the International Organization for Standardization (ISO) . As a founding member of ISO, ANSI also plays an active role in its governance. Each country that belongs to ISO is represented by a national organization called a "member body." Each ... more
Posted by David Woods on Quality Management Division Jun 17, 2021 6:06 PM CDT
Hi Everyone, ASQ is developing a brand new CMQ/OE e-learning course and is looking for SMEs to participate in the project. How can we ensure we develop the very best course for it? By working with YOU, the experts. Paid review work starting late July and until the first few days of September, based on your availabilities and expertise. Requirements for ... more
Posted by David Woods on Quality Management Division Jun 14, 2021 9:01 PM CDT
Description Excerpt From The Certified Manager of Quality/Organizational Excellence Handbook In today’s rapidly changing world, a new technological development can have a dramatic impact on the life and sustainability of an organization. Organizations must have a means for detecting technology developments, assessing the potential for use ... more
Posted by Bobby Wheeler on Quality Management Division Jun 11, 2021 2:01 PM CDT

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Daniel Zrymiak
I am sharing an update from ASQ on LinkedIn, advising those with a CMQ/OE of an opportunity to review e-Learning for ...

Dear Sir,

Well noted ; I trained in CMQ/OE and waiting for online approved Kuwait exam center hold due to covid-19. ...

Utkarsh Suri
Hello Everyone, I have experience of about 8 years in the Manufacturing Industry, Now I am working as Quality ...
Get the CQE Primer and know your stats; most importantly understand what they mean.
Hello Utkarsh -

ASQ website is a great place to start, with all the details required for obtaining your CQE ...
A friend of mine suggested the same as David, so I purchased the CQE primer from the Quality Council of Indiana. Best ...
Hey Utkarsh,
I would recommend getting both the official ASQ CQE handbook and Quality Council of Indiana's CQE ...
Hello Utkarsh,

Good Morning,

Please use the CQE handbook from ASQ as the main reference.

Flag the important ...
Grace Duffy
One of our joint QMD/HCD Healthcare Quality and Improvement Committee members has a client looking for an ...
Check out APiS-IQ. It is an amazing FMEA software and the North American team in Michigan are outstanding when it ...
Great suggestion, Michael. Thank you!!!
Check out Intellaquest. I have just started to look at their software, and it sounds impressive. It ties all of the ...
An FMEA is all about the discussion and process taking into account actual failures and potential failures. I ...
Thank you, Jim. I wondered about that when I first heard of the interest in an automated FMEA. I am curious about the ...
James: I agree - the discussion is where the value is. We currently do them in Excel, in a room with a cross functional ...
An automated or electronic FMEA is just a tool for collecting the data calculating and tracking the information. ...
The only specialized tool I know is iQ-RM by AHP, but I don't know how much customization it requires before you ...
Scott Lang
I am looking for suggestions on inexpensive ways to verify color for paints and laminates in a production ...
Morning Scott,
At the plant I work at, we use a pantone colour book as a quick reference to ensure the colour is ...
Try using some of the paint store apps, like Project Color from Home Depot. Benjamin Moore and Pittsburgh Paint ...
In the past I have created "working standards" to use at the end of the production line. I added these reference ...
Make sure you use the standard that is defined in your internal or customer's spec. They be using AMS-STD-595 color ...
Pantone books could be used for verification. The pantone number could be included in the production paperwork ...
Your solution might come from an old astronomy technique. Before computers, astronomers made discoveries by ...
Thx everyone for your responses so far. I should have been more clear - we already use most of the manual methods you ...
If you're looking for a more standardized non-visual based check I would look into BYK instruments. They have ...
We use a Nix Colour Pro Sensor. It links to an app on a phone or tablet. It's super quick and compares against ...
The Nixsensor mentioned above looks like a good alternative. Just be aware that the sample you are comparing it to ...
Michelle Brakke
Looking for help on what a good target is for a manufacturing company employee incentive plan. We are looking at ...
Dear Michelle,
I think that using any COPQ-based metric for employee incentives is wrong. COPQ is based on many ...
Hello Michelle,

Good question. In terms of setting a COPQ goal to use as a basis for an incentive plan, I would not ...
Saloumeh Bishehban
Hi Friends, Please help me with this question: Assuming the variation of the width of each disk in a stack of three ...
Standard Error equals standard deviation/sqrt of sample size, in this case sample size is 3, square root of 3 is ...
Yes, Lu calculation is correct. There is a difference between the standard deviation of a sample and the standard ...
Hi, Saloumeh. In the case of an Xbar & R control chart, this will be defined by Xbar=Xbarbar+/-A2*Rbar; as Rbar ...
Houman Mehrabadi
Hello ASQ members, Have you set a goal (key performance indicator) for measuring training efficiency?

The Kirkpatrick Model is probably the best-known model for analyzing and evaluating the results of training ...

Jeremiah, I am always looking for individuals who may be interested in writing articles on the topic of Training ...
Great Post Houman, thanks for keeping the conversation going.
Thank you Jeremiah.
JASPAL SINGH
Want to stay up-to-date with what is going on in ASQ-QMD Division? Follow our Page for the latest updates. Click to ...
JASPAL SINGH May '21
Thanks
Susan Gorveatte
Hi ASQ Members, I am wondering if you have tips on how to organize and maintain your records for RUs, etc. for ...
Susan Gorveatte May '21
Hello,
One suggestion: Record/upload your RU point(s) in the recertification journal as soon a RU point is ...
Timeliness is the key for sure.
During my first recertification I struggled as I had various records all over the place and I felt like I was ...
Hi Houman Mehrabadi

Great tip! Where is the recertification journal?

Thanks!
Great question Susan!

I love Carlos' tips about using the free gifts to include the bonus RUs and creating a special ...
John Ross
I have an ASQ CQI Third Edition Textbook available for free to anyone taking the CQI exam. I just passed the exam. ...
John Ross May '21
Larry Irby Larry Irby May '21
I would love to have this study book for theexam.
Hi Good Day,
I am interested in the textbook, do you have a soft copy?
Regards
Joel Bajnath
Trinidad and Tobago
Amy Hunt Amy Hunt May '21
Hi John,

If the other two don't work out, I'm interested in the textbook as well. I'm in Texas and am willing to pay for ...
John Ross John Ross May '21
Thanks Amy. I sent it out today to the recipient.

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