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The Quality Management Division (QMD) is dedicated to advancing quality management concepts and principles through our myASQ website and our quarterly peer-reviewed journal The Quality Management Forum. 

News

  • Get The Most Out Of Your Learning Management System
    Originally Published in the Summer 2020 Quality Management Forum By Joe Wojniak , ASQ CMQ/OE, CQE Are you dissatisfied with learning and development at your company or organization? In an article published by the Harvard Business Review, “Where Companies Go Wrong with Learning and Development” (Glaveski, 2019), 75% of 1,500 managers surveyed ... more
    Posted by Jerry Rice in Quality Management Division on 09/24/2020 06:03 PM
  • Quality Management Body Of Knowledge
    The Quality Management Body of Knowledge is the same as the Certified Manager of Quality/ Organization Excellence (CMQ/OE) exam body of knowledge. The Quality Management Body of Knowledge is considered current mainstream practice in quality management. It is not designed to latch on to trends and fads in Quality Management.  I Leadership   ... more
    Posted by Jerry Rice in Quality Management Division on 09/10/2020 09:45 PM
  • Chair’s Message | Peggy Milz
    Peggy Milz Chair ASQ Quality Management Division In my message for the spring edition of the Quality Management Forum , I talked about reviewing our Quality Management Division 2020 Business Plan to see if there were any areas that were at risk of being affected by unexpected events or circumstances and working on mitigating those risks. When I go ... more
    Posted by Jerry Rice in Quality Management Division on 08/26/2020 04:59 PM

Upcoming Events

Relevance
Sep
29
Webinar #10 Insights into the Essence of Operational Excellence
31
Date & Time
09/29/2020 5:00pm CDT
Oct
05
QMD Part 3 - How to Find QMD Content
5
Date & Time
10/05/2020 1:00pm CDT
Oct
08
Write Persuasively So Readers Understand Your Message
12
Date & Time
10/08/2020 3:00pm CDT
Oct
14
Webinar #11 Defining Quality to Apply to Everyone, Everywhere
13
Date & Time
10/14/2020 5:00pm CDT
Oct
29
How to create content in support of quality management professionals
4
Date & Time
10/29/2020 1:00pm CDT

Recent Discussions

Relevance
Daniel Zrymiak
ASQ Journals - $63 incentive to upgrade from ...
17
This is a message to all QMD members who are currently Professional Members of ASQ.

First, congratulations on your ...
Daniel Zrymiak 3d
James Bossert
MSA Webinar, Oct 16, 2020
3 9
Hello fellow members, I am giving a webinar on continuous MSA on Oct 16 at 10AM Central time
Here is the link:
...
James Bossert 5d
Daniel Zrymiak Daniel Zrymiak 3d
Hi James Bossert ‍ 

this is great, thank you for sharing

Dan
 
James Bossert James Bossert 1d
Thanks Dan,  it is a basic talk but hopefully people will get something from it.  How are you doing?
Arthur Friday Arthur Friday 15h
Thanks Jim, due to COVID and having to school/supervise School-age grand-boys while parents are at work, I've ...
Jose Barajas
Becoming a Certified Auditor
13 28
Calling on all Certified Auditors,

I am currently in the process of getting my company AS 9100:2016 certified and I ...
Jose Barajas 9d
Daniel Zrymiak Daniel Zrymiak 9d
Good luck with your pursuits.  ASQ has peer recognition in multiple types of auditing through the ...
Jerry Rice Jerry Rice 8d
Jose,

You may want to check out the ASQ Audit Division Community as well.

Regards,

Jerry
Raul Martinez Raul Martinez 8d
Jose Barajas, Prior to my certification exams I took a CQA and CMQOE Refresher Courses online with Tony DeMarinis ...
Jose Barajas Jose Barajas 5d
Hi Daniel,

Yes, eventually I want to have Lead Auditor credentials, but for now I'm just looking for Internal ...
Jose Barajas Jose Barajas 5d
Awesome, thanks for the resource, Jerry!
Jose Barajas Jose Barajas 5d
Hi Raul,

I will definitely look Tony up and see about those refresher courses. Thanks for the resource!
Carlos Reyes Carlos Reyes 5d
Joe, 

I believe you hit on 2 key points, knowing how to audit and being a certified auditor. Those are 2 different ...
Jose Barajas Jose Barajas 4d
Hi Carlos,

Thanks so much for the information. I'm looking up the ASQ Auditing Handbook as we speak.

Thanks for the ...
Janet Ford-McMillan Janet Ford-McMillan 4d
Jose,

The study materials from Quality Council of Indiana have helped me get several certifications.  (CQE,CQA)

...
Jose Barajas Jose Barajas 3d
I will look into this. Thanks Janet!

-Joe
Susan Gorveatte
Remote Auditing - Pros and Cons - Love 'em or Leave 'em?
16 39
Hi all, I am starting to assemble some material on the pros and cons of Remote Auditing. What do you think? Can you ...
Susan Gorveatte 11d
Monica Benson Monica Benson 11d
In my last job, our small, rural manufacturing facility had significant issues finding audit services due to the ...
Larry Owen Larry Owen 10d
We are preparing to perform our first remote Quality Bench Marking Survey of a remote site. Our clients prefer the ...
Larry Cichelli Larry Cichelli 10d
I'm both a Lead Auditor for our internal audits ans as the QA manager, the main auditee for our external ISO 9001 ...
Susan Gorveatte Susan Gorveatte 10d
Larry, I would love to hear the audit outcome. Yes, please post an update and let us know how it all turns out. Good ...
Susan Gorveatte Susan Gorveatte 10d
Monica, yes, that's a good point, remote audits are not new. With COVID they are getting their "fifteen minutes of ...
Susan Gorveatte Susan Gorveatte 10d
Larry Cichelli:
I'm both a Lead Auditor for our internal audits ans as the QA manager, the main auditee for our ...
Yolonda Lathon Yolonda Lathon 10d
Hello,

I am the Quality Manager at a manufacturing plant in Bedford Park, Illinois. I have been in quality for seven ...
Kim K Burson Kim K Burson 10d
Hi all,

I am the Head of QA/QC (for GLP/GMP) and GMP auditor for my company and we perform around 30 external audits a ...
Kaushal Pandya Kaushal Pandya 9d
Hey Susan,

That's a great topic for discussion. I have recently conducted a Quality Improvement Audit Remotely, ...
Girish Trehan Girish Trehan 6d
Hello Susan,
Good Evening.
I am a Lead Auditor with a leading certifying body.
Based on the client restrictions due ...
Susan Gorveatte
Planning for Training
3 14
Training is most effective when the goal of the training is aligned to achieving the goals of the organization.  ...
Susan Gorveatte 12d
Daniel Zrymiak Daniel Zrymiak 11d
Hi Susan Gorveatte ‍ 

With the wide selection of virtual and online training options, companies are not sending ...
Susan Gorveatte Susan Gorveatte 10d
Thanks Dan, there is definitely an increase in remote training vs on site training these days.  I am loving the ...
Miriam Boucher Miriam Boucher 9d
I came from a small company (less than 40 people), so we didn't have a lot of the resources that larger companies ...
Jerry Rice
Managing Quality 4.0 combining ISO 25010 Criteria and ...
14 62
Daniel Zrymiak
This thread is set up to discuss yesterday's webinar with Daniel Zrymiak ‍  Dan explained
  • How Quality 4.0 applies ...
Jerry Rice 15d
Grace Duffy Grace Duffy 15d
Very well prepared and presented, Dan. Although many of the technical tools mentioned for Quality 4.0 are not new, ...
Daniel Zrymiak Daniel Zrymiak 15d
Hi Grace Duffy ‍  , 

Thank you for the overview.  The planning is the key, and I think there is also a human element.  ...
Daniel Zrymiak Daniel Zrymiak 15d
HI Jerry Rice ‍  , Douglas Wood ‍ :

I wanted to commend you both, and QMD in general, for the very efficient and ...
Susan Gorveatte Susan Gorveatte 15d
Thanks for the shout out Dan ;)  Great article by the way, well done.
Daniel Zrymiak Daniel Zrymiak 15d
I also want to mention that this links to the Quality Management Body of Knowledge

...
Gregory Watson Gregory Watson 14d
Dear Dan,
This is a good overview of the software side of Quality 4.0
In answer to the one question posed which you ...
Gregory Watson Gregory Watson 14d
Dear Dan,
An amplifying comment (or three) are in order from my last post.
By profound knowledge, I am referring to ...
Luigi Sille Luigi Sille 14d
Hi Daniel Zrymiak ‍, just saw your presentation. Great presentation, clear, easy to follow. 
Again you met my ...
Daniel Zrymiak Daniel Zrymiak 14d
Hi Luigi Sille ‍ 

I have already put the link out to the ASQ group on LinkedIn, and I would like to see this expanded.  I ...
Daniel Zrymiak Daniel Zrymiak 14d
Hello Gregory Watson ‍ 

To your portion:
Productive systems also have four components: technological systems ...
Susan Schall
Nominations for Freund-Marquardt Medal Due October ...
3
Know someone  who has applied quality management principles to all types of management system standards, their ...
Susan Schall 19d
Grace Duffy
How have your learning approaches changed over the ...
1 7
Standard work processes have changed for many of us over the past 7 months. Less of us are on the road, using hotel ...
Grace Duffy 22d
Susan Gorveatte Susan Gorveatte 22d
Great conversation, Grace. I find myself at times still in the old way of thinking I have to be on site with clients ...
Daniel Zrymiak
Quality 4.0: Cost of Quality article and upcoming QMD ...
2 49
I am pleased to report that my article on Cost of Quality for Quality 4.0 Implementation was published by Quality ...
Daniel Zrymiak 25d
Daniel Zrymiak Daniel Zrymiak 25d
Just to manage expectations, authors like Gregory Watson ‍ have covered Quality 4.0 in a much more elegant and ...
Peggy Milz Peggy Milz 24d
Congratulations, Dan!  We are so grateful to have your expertise on our team.  I can't wait to attend your ...
Grace Duffy
Develop instructional measures as soon as training ...
1 11
A component of the Systems Approach to Education is always measurement. As an instructional designer, I learned ...
Grace Duffy Aug '20
Daniel Zrymiak Daniel Zrymiak Aug '20
There are measures that relate to "voting with your feet"
- Withdrawals during class
- Enrolment levels in ...

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