2020 Webinar Recordings
Recorded November 5th (50 minutes)
This talk will take you step by step in helping you to create your own quality strategic plan tied to your business’ strategy so you can show how your team is making a difference; and demonstrating its relevance.
With Leslie O'Flahavan
Recorded October 8th (62 minutes)
This talk will help you learn to write so readers understand your point and do what you ask. You’ll learn how to avoid “burying the lead” or making it difficult for your reader to understand what you’re requesting or suggesting. This talk will show why the most important persuasive writing technique you can use is the BLUF technique, in which you put the “Bottom Line Up Front.” With these persuasive writing skills, you’ll write more convincing emails and proposals. You’ll also be able to carry over what you’ve learned about writing persuasively to giving persuasive presentations.
With Daniel Zrymiak
Recorded September 10th (55 minutes)
In this informative 60-minute webinar, you will learn to:
Understand how Quality 4.0 applies proven quality practices to address several specific examples of Industry 4.0 including Additive Manufacturing, Artificial Intelligence, Digital Manufacturing, Cloud Computing, Blockchain, Big Data and Analytics, and the Internet of Things.
Identify and apply international models (ISO 25010: Systems and Software Quality Requirements and Evaluation; ISO 25012: Data Quality) to determine applicable quality characteristics.
Identify and apply ITIL practices for managing information and technology, with specific emphasis on Business Analysis, Change Enablement, Release Management, Deployment Management, Incident and Problem Management, and Continuous Improvement.
Combine these practices, along with Cost of Quality metrics, to determine the return on investment and benefit to Quality of Quality 4.0 application and deployment.
A joint webinar by the ASQ Healthcare and Quality Management Divisions
Recorded August 3rd (67 minutes)
Simply stated, root cause analysis is a tool designed to help identify not only what and how an event occurred, but also why it happened. Only when investigators are able to determine why an event or failure occurred will they be able to specify workable corrective and preventive measures that prevent future events of the type observed. Understanding why an event occurred is the key to developing effective recommendations.
A joint webinar by the ASQ Quality Management Division and Energy and Environmental Division
With Willy Vandenbrande
Recorded June 25th (55 minutes)
In this informative 45 minute webinar (with Q & A after), you will learn:
The three pillars of sustainability
How sustainability, profitability and quality are linked
A three level model to develop sustainability driven by quality management
With Gary Cokins
Recorded May 14th (53 minutes)
This talk will cover:
How strategy maps and their companion balanced scorecards communicate strategic objectives with target-setting to help cross-functional employee teams align their behavior to the strategy and better collaborate.
How to design a strategy map and identify the strategy’s required projects or core process improvements which lead to selecting KPIs.
How to differentiate strategic KPIs from operational performance indicators which cascade downward from the strategic KPIs.
How to deploy a “quick start” implementation in two days to iteratively expand to a balanced scorecard production system in a few weeks.
With Luciana Paulise
Recorded April 20th (58 minutes)
During the last two decades, the workplace has been evolving to prioritize teamwork and employee development given that different generations have shown up. Millennials and Gen Z are pushing to reshape the workplace while Baby Boomers are delaying retirement. Different generations have essentially different working habits and values. The youngest employees, Millennials and Generation Z will represent 40% in many workplaces by the end of 2020. This talk will help participants understand how to attract, train and engage these generations.
With Heather McCain
Recorded January 23rd (58 minutes)
This webinar discusses the importance of managing supplier risk by performing audits, assessments, supplier training, and monitoring. Strategies for performing these items as well as resources available with additional detail will be shared.
2020 Webinar Series
The Quality Management Division recorded a webinar series that will walk you through how to make the most of your myASQ experience. These 30-minute modules will take through how to log in, how to find content and participate in discussions. It will also highlight volunteer opportunities to help us create and manage content.
The myASQ Quality Management Division Community has much more to offer our members than you might realize. The QMD myASQ site has several ways in which to engage with other quality management professionals through peer to peer discussions, content arranged by the Quality Management Body of Knowledge, and an events calendar where you can register for upcoming free webinars. Our myASQ community is also where you can find back issues of our quarterly peer reviewed journal, the Quality Management Forum.
Do you want to know how to coach business leaders in making better decisions, interpreting operational data, and applying quality as the means to improve organizational performance? Is it your personal responsibility to formulate or lead quality activities in your company? This lecture series by Dr. Gregory H. Watson is intended to help the organization-wide leader of the quality function improve their capacity to advise executives in the important matter of making decisions to enhance overall quality.
These webinars are for you if you are:
Quality Executive: Chief Quality Officer, Vice President or Director of Quality or any business-responsible Quality Manager
Business Excellence or Operational Excellence Leader
Master Black Belt or Experienced Black Belt