Webinar Series - Preparing For Process Analysis

with Sandra L. Furterer & Douglas C. Wood
Access previously recorded webinars in this series at the bottom of this page.


Session #5 - Excellence in data visualization - February 22, 2023

  • See how data plotting helps to gain traction when dealing with large magnitudes of data
  • How to use the correct chart to make your key points
  • See how simple Excel tools, spider charts, Pareto diagrams, run and control charts, and other charts may be used effectively
  • See what charts not to use for specific tasks
  • Learn the pros, cons, and pitfalls of visual data analysis

Session #6: A Modern Approach to Statistical Process Control [April 19, 2023]

  • Learn fundamental concepts of SPC such as rational subgroups
  • Understand control charts for both attributes data and variables data
  • See how to avoid process tampering
  • Distinguish between common and special cause variation

Session #7: Don’t Be Afraid of Hypothesis Testing [July 19, 2023]

  • See what the language of Hypothesis testing really means
  • Learn the value of confidence intervals
  • Calculate confidence intervals using t tests and the z statistic
  • Learn about the significance of results

Session #8: Using Analysis of Variance for Fun and Profit [September 20, 2023]

  • See what the language of Analysis of Variance means
  • Define the major types and key elements of ANOVAs
  • Learn how the results can be used

Session #9: Listening to the Customer [November 8, 2023]

  • Define and distinguish between internal and external customers and suppliers
  • Learn about different types of tools used to gather customer feedback: surveys, focus groups, complaint forms, and warranty analysis.
  • See how the elements of quality function deployment (QFD) help understand the voice of the customer
  • See how validation and qualification methods (including beta testing, first-article, in-process and final inspection) to make sure new or updated products, processes, and services meet customer needs


Session #1 - Applying MSA for Attributes: how to know pass-fail measures are reliable?
Recorded Wednesday August 3, 2022
  • See how well others are conforming to known requirements/standards
  • See how well associates are conforming to themselves over time
  • Learn how existing requirements are sufficient for quality inspectors

Session #2 - Improving Team Experiences
Recorded Wednesday August 31, 2022

  • How to avoid wasted time in unproductive team meetings
  • To build better communication between team members and with those outside the team
  • How to avoid loss of team commitment

Session #3 - Using the 7 Basic Quality Tools
Recorded Wednesday, September 21, 2022

  • See how the basic quality tools function together:
  • cause and effect diagrams
  • flowcharts (process maps)
  • check sheets, Pareto charts and histograms
  • scatter diagrams
  • run charts and control charts

Session #4 - Data Collection and Integrity
Recorded Wednesday, December 15, 2022

  • Know the measurement scales: nominal, ordinal, interval and ratio
  • Classify data in terms of continuous (variables) and discrete (attributes or counts) and when to convert one to the other
  • See the advantages of collecting and analyzing real-time data
  • Use auditing trails, vendor qualification, error detection software, and training for record management to prevent and detect data integrity issue
News Quality Management Division 08/08/2022 6:01pm CDT


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