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The Quality Management Division (QMD) is dedicated to advancing quality management concepts and principles through our myASQ website and our quarterly peer-reviewed journal The Quality Management Forum.

Quality Management Body of Knowledge
Content Management Committees
Quality Management Forum - Back Issues
Webinar Recordings
Quality Management Division Leadership Team (2020-2021)
Watson Webinar Series - Managing for Quality
- Do you want to know how to coach business leaders in making better decisions, interpreting operational data, and applying quality as the means to improve organizational performance? Is it your personal responsibility to formulate or lead quality activities in your company? This lecture series by Dr. Gregory H. Watson is intended to help the organization-wide leader of the quality function improve their capacity to advise executives in the important matter of making decisions to enhance overall quality.

News

ASQ is looking for CMQ/OE SMEs to develop content. Interested?

Hi Everyone, ASQ is developing a brand new CMQ/OE e-learning course and is looking for SMEs to participate in the project. How can we ensure we develop the very best course for it? By working with YOU, the experts. Paid review work starting late July and until the first few days of September, based on your availabilities and expertise. Requirements for ... more

Posted by David Woods on Quality Management Division Jun 14, 2021 9:01 PM CDT

II.B.4 Technology

Description Excerpt From The Certified Manager of Quality/Organizational Excellence Handbook In today’s rapidly changing world, a new technological development can have a dramatic impact on the life and sustainability of an organization. Organizations must have a means for detecting technology developments, assessing the potential for use ... more

Posted by Bobby Wheeler on Quality Management Division Jun 11, 2021 2:01 PM CDT

New to Quality? Let ASQ's Quality Resources help. This week's feature is the Affinity Diagram.

The affinity diagram organizes a large number of ideas into their natural relationships. It is the organized output from a brainstorming session . Use it to generate, organize, and consolidate information related to a product, process, complex issue, or problem. After generating ideas, group them according to their affinity, or similarity. This ... more

Posted by David Woods on Quality Management Division Jun 10, 2021 11:21 AM CDT

Upcoming Events

Jun

Webinar Series - Driving process management culture through 3 vital questions

Date & Time

06/16/2021 5:00pm CDT

Jul

Webinar Series - Driving process management culture through 3 vital questions

Date & Time

07/21/2021 5:00pm CDT

Aug

8 Steps to Create a Successful Virtual Training Strategy

Date & Time

08/26/2021 5:00pm CDT

Nov

Quality: People Before Process

Date & Time

11/03/2021 5:00pm CDT

Recent Discussions

Looking for an electronic system for FMEA in ...

One of our joint QMD/HCD Healthcare Quality and Improvement Committee members has a client looking for an ...

Grace Duffy 9h

Verifying color

10 30

I am looking for suggestions on inexpensive ways to verify color for paints and laminates in a production ...

Scott Lang 13d

12d

Morning Scott,
At the plant I work at, we use a pantone colour book as a quick reference to ensure the colour is ...

12d

Try using some of the paint store apps, like Project Color from Home Depot. Benjamin Moore and Pittsburgh Paint ...

12d

In the past I have created "working standards" to use at the end of the production line. I added these reference ...

12d

Make sure you use the standard that is defined in your internal or customer's spec. They be using AMS-STD-595 color ...

12d

Pantone books could be used for verification. The pantone number could be included in the production paperwork ...

12d

Your solution might come from an old astronomy technique. Before computers, astronomers made discoveries by ...

11d

Thx everyone for your responses so far. I should have been more clear - we already use most of the manual methods you ...

11d

If you're looking for a more standardized non-visual based check I would look into BYK instruments. They have ...

11d

We use a Nix Colour Pro Sensor. It links to an app on a phone or tablet. It's super quick and compares against ...

11d

The Nixsensor mentioned above looks like a good alternative. Just be aware that the sample you are comparing it to ...

COPQ Target - What is "best in class"?

2 20

Looking for help on what a good target is for a manufacturing company employee incentive plan. We are looking at ...

Michelle Brakke 18d

17d

Dear Michelle,
I think that using any COPQ-based metric for employee incentives is wrong. COPQ is based on many ...

14d

Hello Michelle,

Good question. In terms of setting a COPQ goal to use as a basis for an incentive plan, I would not ...

Robust Design from ASQ Questions Bank

3 18

Hi Friends, Please help me with this question: Assuming the variation of the width of each disk in a stack of three ...

Saloumeh Bishehban 19d

19d

Standard Error equals standard deviation/sqrt of sample size, in this case sample size is 3, square root of 3 is ...

19d

Yes, Lu calculation is correct. There is a difference between the standard deviation of a sample and the standard ...

18d

Hi, Saloumeh. In the case of an Xbar & R control chart, this will be defined by Xbar=Xbarbar+/-A2*Rbar; as Rbar ...

KPI - training efficiency

4 32

Hello ASQ members, Have you set a goal (key performance indicator) for measuring training efficiency?

Houman Mehrabadi May '21

29d

The Kirkpatrick Model is probably the best-known model for analyzing and evaluating the results of training ...

29d

Jeremiah, I am always looking for individuals who may be interested in writing articles on the topic of Training ...

29d

Great Post Houman, thanks for keeping the conversation going.

24d

Thank you Jeremiah.

ASQ-QMD Linkedin Page

1 11

Want to stay up-to-date with what is going on in ASQ-QMD Division? Follow our Page for the latest updates. Click to ...

JASPAL SINGH May '21

30d

Thanks

Maintaining Certification Records

3 15

Hi ASQ Members, I am wondering if you have tips on how to organize and maintain your records for RUs, etc. for ...

Susan Gorveatte May '21

May '21

Hello,
One suggestion: Record/upload your RU point(s) in the recertification journal as soon a RU point is ...

29d

Timeliness is the key for sure.

27d

During my first recertification I struggled as I had various records all over the place and I felt like I was ...

ASQ CQI Handbook

4 36

I have an ASQ CQI Third Edition Textbook available for free to anyone taking the CQI exam. I just passed the exam. ...

John Ross May '21

May '21

I would love to have this study book for theexam.

May '21

Hi Good Day,

I am interested in the textbook, do you have a soft copy?

Regards

Joel Bajnath

Trinidad and Tobago

29d

Hi John,

If the other two don't work out, I'm interested in the textbook as well. I'm in Texas and am willing to pay for ...

27d

Thanks Amy. I sent it out today to the recipient.

Want free training on remote audits? Join me as I speak ...

May Webinar Strengthening the Supply Chain with Remote Audits May 20, 2021 1:00 - 2:00 PM EDT Presentation ...

Susan Gorveatte May '21

Help a Doctoral Candidate out!!

6 30

Good Afternoon - Please allow me a moment of your time. My name is Sarah Christie and I am a Doctoral Candidate at ...

Sarah Christie May '21

May '21

Sarah,

Quality Management has to be involved in all levels in an organization. For that level and lower, make sure ...

May '21

Hi Sarah,
An excellent initiative!
However, I was about to start the survey when i found the first questions you ...

May '21

It is important to gather upper management involvement in QM initiatives, there are important steps to make sure ...

May '21

I have submitted my survey, via the link. Based on the observation of others, I do have a concern with recording my ...

May '21

Thank you Sheri, Fernando and Humphrey for filling out my survey!! I really appreciate it!!

To answer the question ...

May '21

Hi Sarah, my pleasure. Thank you for opening this research channel to understand the reality of quality in our ...

Latest Resources

Webinar Speaker Submission Packet
The Quality Management Division of ASQ is always looking for webinar speakers. We have a robust 14 week process for ensuring relevant content that is marketed appropriately prior to the day of the webinar.

(Click to Enlarge)

Webinar ...
Date Created: 05/28/2020 01:42 PM
Managing for Quality
Webinar Series from Dr. Gregory H. Watson

This series of lectures sponsored by the Quality Management Division takes a deep look at the changing role of quality management professionals from the early days of modern management and ...
Date Created: 04/04/2020 09:57 AM
Quality Management Forum - Back Issues Quality Management Division Peer Reviewed Quarterly Journal

2021 Spring
2020 Fall
2020 Summer
2020 Spring
2019 Winter
2019 Fal l
2019 Summer
2019 Spring
2018 Winter
2018 Fall
2018 Summer
2018 Spring
2017 Winter
2017 Fall
2017 Summer
...
Date Created: 03/10/2020 12:16 PM
Quality Management Division Leadership Team (2020-2021) Elected Officers
Chair – Peggy Milz
Chair Elect – Denis Devos
Secretary – Michael Hirt
Immediate Past Chair – Jerry Rice

Appointed Officers
Vice Chair Finance – Karen Ambrosic-Tolf
Vice Chair Governance and Operations – Daniel ...
Date Created: 11/29/2019 06:29 PM

Community Information

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Technical

Description:

Make the Most of Your myASQ Experience

Quality Management Forum Author Submission Packet

QMD Webinar Presenter Submission Packet

Healthcare Quality and Improvement Committee

QMD Awards
Howard Jones Award
The Roger Berger Award
The Partners In Quality Award

QMD MISSION
Convey lifelong quality related knowledge through information methods and tools that add value to organizations, society and individuals.

QMD VISION
A community where people, organizations and society are engaged in continual improvement.

History of the ASQ Quality Management Division

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