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The Quality Management Division (QMD) is dedicated to advancing quality management concepts and principles through our myASQ website and our quarterly peer-reviewed journal The Quality Management Forum

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Hi Everyone, ASQ is developing a brand new CMQ/OE e-learning course and is looking for SMEs to participate in the project. How can we ensure we develop the very best course for it? By working with YOU, the experts. Paid review work starting late July and until the first few days of September, based on your availabilities and expertise. Requirements for ... more
Posted by David Woods on Quality Management Division Jun 14, 2021 9:01 PM CDT
Description Excerpt From The Certified Manager of Quality/Organizational Excellence Handbook In today’s rapidly changing world, a new technological development can have a dramatic impact on the life and sustainability of an organization. Organizations must have a means for detecting technology developments, assessing the potential for use ... more
Posted by Bobby Wheeler on Quality Management Division Jun 11, 2021 2:01 PM CDT
The affinity diagram organizes a large number of ideas into their natural relationships. It is the organized output from a brainstorming session . Use it to generate, organize, and consolidate information related to a product, process, complex issue, or problem. After generating ideas, group them according to their affinity, or similarity. This ... more
Posted by David Woods on Quality Management Division Jun 10, 2021 11:21 AM CDT

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Grace Duffy
One of our joint QMD/HCD Healthcare Quality and Improvement Committee members has a client looking for an ...
Scott Lang
I am looking for suggestions on inexpensive ways to verify color for paints and laminates in a production ...
Morning Scott,
At the plant I work at, we use a pantone colour book as a quick reference to ensure the colour is ...
Try using some of the paint store apps, like Project Color from Home Depot. Benjamin Moore and Pittsburgh Paint ...
In the past I have created "working standards" to use at the end of the production line. I added these reference ...
Make sure you use the standard that is defined in your internal or customer's spec. They be using AMS-STD-595 color ...
Pantone books could be used for verification. The pantone number could be included in the production paperwork ...
Your solution might come from an old astronomy technique. Before computers, astronomers made discoveries by ...
Thx everyone for your responses so far. I should have been more clear - we already use most of the manual methods you ...
If you're looking for a more standardized non-visual based check I would look into BYK instruments. They have ...
We use a Nix Colour Pro Sensor. It links to an app on a phone or tablet. It's super quick and compares against ...
The Nixsensor mentioned above looks like a good alternative. Just be aware that the sample you are comparing it to ...
Michelle Brakke
Looking for help on what a good target is for a manufacturing company employee incentive plan. We are looking at ...
Dear Michelle,
I think that using any COPQ-based metric for employee incentives is wrong. COPQ is based on many ...
Hello Michelle,

Good question. In terms of setting a COPQ goal to use as a basis for an incentive plan, I would not ...
Saloumeh Bishehban
Hi Friends, Please help me with this question: Assuming the variation of the width of each disk in a stack of three ...
Standard Error equals standard deviation/sqrt of sample size, in this case sample size is 3, square root of 3 is ...
Yes, Lu calculation is correct. There is a difference between the standard deviation of a sample and the standard ...
Hi, Saloumeh. In the case of an Xbar & R control chart, this will be defined by Xbar=Xbarbar+/-A2*Rbar; as Rbar ...
Houman Mehrabadi
Hello ASQ members, Have you set a goal (key performance indicator) for measuring training efficiency?

The Kirkpatrick Model is probably the best-known model for analyzing and evaluating the results of training ...

Jeremiah, I am always looking for individuals who may be interested in writing articles on the topic of Training ...
Great Post Houman, thanks for keeping the conversation going.
Thank you Jeremiah.
JASPAL SINGH
Want to stay up-to-date with what is going on in ASQ-QMD Division? Follow our Page for the latest updates. Click to ...
JASPAL SINGH May '21
Thanks
Susan Gorveatte
Hi ASQ Members, I am wondering if you have tips on how to organize and maintain your records for RUs, etc. for ...
Susan Gorveatte May '21
Hello,
One suggestion: Record/upload your RU point(s) in the recertification journal as soon a RU point is ...
Timeliness is the key for sure.
During my first recertification I struggled as I had various records all over the place and I felt like I was ...
John Ross
I have an ASQ CQI Third Edition Textbook available for free to anyone taking the CQI exam. I just passed the exam. ...
John Ross May '21
Larry Irby Larry Irby May '21
I would love to have this study book for theexam.
Hi Good Day,
I am interested in the textbook, do you have a soft copy?
Regards
Joel Bajnath
Trinidad and Tobago
Hi John,

If the other two don't work out, I'm interested in the textbook as well. I'm in Texas and am willing to pay for ...
Thanks Amy. I sent it out today to the recipient.
Susan Gorveatte
May Webinar Strengthening the Supply Chain with Remote Audits May 20, 2021 1:00 - 2:00 PM EDT Presentation ...
Susan Gorveatte May '21
Sarah Christie
Good Afternoon - Please allow me a moment of your time. My name is Sarah Christie and I am a Doctoral Candidate at ...
Sarah Christie May '21
Sarah,

Quality Management has to be involved in all levels in an organization. For that level and lower, make sure ...
Hi Sarah,
An excellent initiative!
However, I was about to start the survey when i found the first questions you ...
It is important to gather upper management involvement in QM initiatives, there are important steps to make sure ...
I have submitted my survey, via the link. Based on the observation of others, I do have a concern with recording my ...
Thank you Sheri, Fernando and Humphrey for filling out my survey!! I really appreciate it!!

To answer the question ...
Hi Sarah, my pleasure. Thank you for opening this research channel to understand the reality of quality in our ...

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