We "live and breathe" quality and performance improvement and the pursuit of excellence, and are passionate about advancing such a culture in Government! The ASQ Government Division fully grasps the inherent challenges that are unique to the public sector, such as changes in leadership, political agendas, no profit incentives, scarce funds and resources, statutorily imposed obstacles, etc. To advance our mission, we have been developing methods and initiatives for overcoming these challenges and regularly share success stories of where Government "is doing it right".

We invite you to share what is working and lessons learned through our Discussion Board!  


  • ASQGD: Results of Lean and Quality Initiatives in Government
    This is the second study on the use of Lean Process Improvement and Continuous Quality Improvement in government sponsored jointly by the American Society for Quality (ASQ) Government Division and CPS HR Consulting. more
  • Leaders sought for review of a proposed ANSI Quality of Government Standard
    The ASQ [1] Government Division is asking for nominations of experienced and proven quality team facilitators and government agency leaders to assist in the review and advancement of a quality of management standard being developed as part of an ANSI [2] Standards package.  The  package includes a Process Maturity Model and a System Maturity Model ... more
    Our Division continues to collaborate with ASQ Headquarters to help boost awareness of the Society and the Government Division.  For the second year in a row, the Government Division staffed an exhibit booth with ASQ HQ at the 2019 Annual Meeting run by the Association of the United States Army (AUSA).  This annual event attracts an estimated 35,000 ... more

Upcoming Events

No Data Available

Recent Discussions

Christopher Anstey
Hi Folks,

I'm currently part of a municipal team in year 2 of their LSS journey. What are really great examples of ...
Kevin Hankins
If anyone knows anyone that knows about Medicaid Waivers, I would appreciate knowing.

I am needing specific ...
Kevin Hankins Nov '19
Robert Boland
Article attached.
Robert Boland Aug '19
Richard Mallory
Attached is a copy of the system management standard for review and update regarding the ANSI standards adoption ...
Richard Mallory May '19
Richard Mallory
Attached is a copy of the process management standard, as well as the audit items - the screening steps used in ...
Richard Mallory May '19
Pamela Kuehling
Hi. I am relatively new to the Government Division. How did you "experienced" members learn about the great ...
Pamela Kuehling May '19
Hi Pamela,

I first heard about ASQ when I was pursuing my Masters but joined when my co-worker referred me to the ...
Marc Berson
On a scale of 1 to 10 (with 10 being excellent), please rate how well you feel your organization "tells the story" or ...
Marc Berson May '19
I see my organization sharing the success stories and lessons learned and I believe they can be more consistent and ...
We have a lot of work to do. Can you share some suggestions?
Marc Berson
On a scale of 1 to 10 (with 10 being excellent), please rate how well you feel your organization measures its ...
Marc Berson May '19
Measuring Performance is not an easy task on an organizational level. It is a joint effort of each employee, from ...
Marc Berson
On a scale of 1 to 10 (with 10 being excellent), please rate how well you feel your organization regularly pursues ...
Marc Berson May '19

Latest Resources

  • Quality Body of Knowledge (G-QBoK) - Government Division Government Division – Quality Body of Knowledge (G-QBoK)
    The Government Division has recently embarked on a long term and very important initiative of creating a Government-specific Quality Body of Knowledge (G-QBoK). Our ...

    Date Created: 01/20/2020 01:30 PM
  • Lean Communications Value can be best expressed in terms of the features of a product or service meeting or exceeding expected or intended function.  We all want to safeguard that which we find valuable in our lives.  In some cases, this means to exercise ...
    Date Created: 09/18/2019 02:35 PM
  • Lean Communications Nothing entered.
    Date Created: 09/18/2019 02:31 PM
  • Webinar - Control Chart, An Efficient and Effective Quality Tool for Government Texas Department of Transportation (TxDOT) noticed its improvement of a critical measure, "Safety Incidents per Month", plateau, then worsen. After the Operational Excellence Team engagement and use of Quality tools the ...
    Date Created: 08/13/2019 03:15 PM

Community Information

We are a community of quality and performance improvement professionals from the Federal, State, Local and International Governments, which include leaders, consultants, analysts, practitioners, university professors, students and others interested in the public sector. 

Finding, developing, and supporting quality and performance improvement champions in government. 
A world where fact-based government is admired for the efficiency and effectiveness of its service.