We "live and breathe" quality and performance improvement and the pursuit of excellence, and are passionate about advancing such a culture in Government! The ASQ Government Division fully grasps the inherent challenges that are unique to the public sector, such as changes in leadership, political agendas, no profit incentives, scarce funds and resources, statutorily imposed obstacles, etc. To advance our mission, we have been developing methods and initiatives for overcoming these challenges and regularly share success stories of where Government "is doing it right".

We invite you to share what is working and lessons learned through our Discussion Board!  


This is the second study on the use of Lean Process Improvement and Continuous Quality Improvement in government sponsored jointly by the American Society for Quality (ASQ) Government Division and CPS HR Consulting. more
Posted by Richard Herczeg on Government Division Aug 13, 2020 7:47 PM CDT
The ASQ [1] Government Division is asking for nominations of experienced and proven quality team facilitators and government agency leaders to assist in the review and advancement of a quality of management standard being developed as part of an ANSI [2] Standards package.  The  package includes a Process Maturity Model and a System Maturity Model ... more
Posted by John Baranzelli on Government Division May 14, 2020 11:03 AM CDT
Our Division continues to collaborate with ASQ Headquarters to help boost awareness of the Society and the Government Division.  For the second year in a row, the Government Division staffed an exhibit booth with ASQ HQ at the 2019 Annual Meeting run by the Association of the United States Army (AUSA).  This annual event attracts an estimated 35,000 ... more
Posted by Marc Berson on Government Division Nov 4, 2019 12:57 PM CST

Upcoming Events

Date & Time
10/26/2021 9:30am CDT

Recent Discussions

Marc Berson
On a scale of 1 to 10 (with 10 being excellent), please rate how well you feel your organization regularly pursues ...
Marc Berson May '19
David Duffie
I am working for a company that has many contracts with the US Navy. I am looking for a good Quality Plan that we can use ...
David Duffie Feb '21
Kevin Hankins
If anyone knows anyone that knows about Medicaid Waivers, I would appreciate knowing. I am needing specific ...
Kevin Hankins Nov '19
Richard Mallory
Attached is a copy of the process management standard, as well as the audit items - the screening steps used in ...
Richard Mallory May '19
Marc Berson
On a scale of 1 to 10 (with 10 being excellent), please rate how well you feel your organization measures its ...
Marc Berson May '19
Measuring Performance is not an easy task on an organizational level. It is a joint effort of each employee, from ...
Nyota Brown
Presenter: Richard E. Mallory, MM, CQA, PM In March of this year, the American National Standards Institute ...
Nyota Brown Aug '21
Christopher Anstey
Hi Folks, I'm currently part of a municipal team in year 2 of their LSS journey. What are really great examples of ...
The momentum of national public health accreditation has produced a TON of incredible resources related to ...
I'll check it out. Health accreditation has certainly been tested in the last 14 months and the next renewal cycle ...
Richard Mallory
Attached is a copy of the system management standard for review and update regarding the ANSI standards adoption ...
Richard Mallory May '19
Marc Berson
On a scale of 1 to 10 (with 10 being excellent), please rate how well you feel your organization "tells the story" or ...
Marc Berson May '19
I see my organization sharing the success stories and lessons learned and I believe they can be more consistent and ...
We have a lot of work to do. Can you share some suggestions?
Nyota Brown
Upon retiring after ten years as Quality Director for Cleveland Clinic Children's, Allan has begun to leverage ...

Latest Resources

  • Quality Body of Knowledge (G-QBoK) - Government Division Government Division – Quality Body of Knowledge (G-QBoK)
    The Government Division has recently embarked on a long term and very important initiative of creating a Government-specific Quality Body of Knowledge (G-QBoK). Our ...

    Date Created: 01/20/2020 07:30 PM
  • Lean Communications Value can be best expressed in terms of the features of a product or service meeting or exceeding expected or intended function.  We all want to safeguard that which we find valuable in our lives.  In some cases, this means to exercise ...
    Date Created: 09/18/2019 07:35 PM
  • Lean Communications Nothing entered.
    Date Created: 09/18/2019 07:31 PM
  • Webinar - Control Chart, An Efficient and Effective Quality Tool for Government Texas Department of Transportation (TxDOT) noticed its improvement of a critical measure, "Safety Incidents per Month", plateau, then worsen. After the Operational Excellence Team engagement and use of Quality tools the ...
    Date Created: 08/13/2019 08:15 PM
Community Information
We are a community of quality and performance improvement professionals from the Federal, State, Local and International Governments, which include leaders, consultants, analysts, practitioners, university professors, students and others interested in the public sector.

Finding, developing, and supporting quality and performance improvement champions in government.
A world where fact-based government is admired for the efficiency and effectiveness of its service.