Profile

Bio : Richard Uphoff, CMQ is a manager and Registered Principal with The Vanguard Group in Scottsdale, Arizona. He has over 30 years of experience in financial services, and has been a leader of leaders for 25 of those 30+ years. His expertise is in back office and front office operations and in ...

Bio : Heather A. Wade, ASQ-CCT, ASQ-CQA is a recognized metrology subject matter expert & internationally sought presenter. She excels at presenting useful and easy-to-implement practices. She is Editor of ASQ's Metrology Handbook, 3rd Edition and is Past Chair of ASQ Measurement Quality Division. ...