ASQ Cascades PNW - Christianna Hayes: Org. knowledge, competency, and training methodology

When:  Jun 9, 2026 from 06:00 AM to 07:00 AM (PT)
Associated with  Cascades PNW Section

Organizations don’t usually struggle to offer training—they struggle to create consistent competency. Tribal knowledge, uneven instruction, and “qualified-on-paper” sign-offs drive variation in quality outcomes and slow onboarding. This session introduces DEVELOP, a brain-based system for building capability that transfers to the job. You’ll learn how to Define skill requirements with a skills matrix, Engage learning with consistent methods like TWI Job Instruction, Validate competence through observation and feedback, and build Ownership and growth using practical IDPs and a sustainment cadence.

Location

Online Instructions:
Url: https://attendee.gotowebinar.com/register/4141784889015337814
Login: https://attendee.gotowebinar.com/register/4141784889015337814
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Contact

Shauna Wilson

shaunawilson@msn.com