“The Science of Workforce Engagement” is based on the scientific application of sound theories of human behavior, leadership, and workplace needs. Applying "the science" will fuel the “engagement system” and its seven subsystems allowing each person to perform to their maximum, thus becoming the best version of themselves at work. The manifestation that science is being applied is how the organization uses PDCA (Plan, Do, Check, Act), the 4CoE (Four Competencies of Execution), and the Six Questions of Continuous Improvement in all activities.
The essential skill set needed for all managers is to understand, accept and execute the Seven Skills of Lean Leadership. When this is done, you can create an environment where it is possible for everyone to perform, thus becoming the best version of themselves. The managers are the only ones with the power to make the needed changes. Using “The Science of Workforce Engagement” is not a matter of skill; rather, it is a matter of management will. They must recognize that while their prior inaction may have been problematic, their future actions will dictate the path to success – or not. It is all about management; the rest is just details.