Welcome to the ASQ Phoenix section (0704). We are the local "Community of Practice" for the state of Arizona, except the Tucson area who has its own Section. Highlights of what's new in the ASQ Phoenix community:


Are you prepared to expand your business - generate more cash, increase profit, and build customer loyalty? Core to any business is a set of key areas to focus on: orders, credit, order fulfillment, shipping and customer payment. Being aware of these, how to measure them, and how to make improvements leads to more cash, bottom-line profit, developing ... more
Posted by Robert Mitchell on Phoenix Section, Valley of the Sun Apr 22, 2021 12:42 PM CDT
M&M Industries, a manufacturer of injection-molded rigid plastic packaging, currently has an open position for a Quality Technician. In this role, you will be responsible for performing product and material inspection and testing to ensure compliance with specifications. You will also use knowledge of quality control, production ... more
Posted by Robert Mitchell on Phoenix Section, Valley of the Sun Apr 22, 2021 11:56 AM CDT
April 15, 2021 8:00am - 9:00am PDT/MST A comprehensive and effective performance management program integrates every category of the Baldrige Excellence Framework : Leadership; Strategy; Customers; Measurement, Analysis, and Knowledge Management; Workforce; Operations; and of course, Results. Designing a systems approach to performance ... more
Posted by Robert Mitchell on Phoenix Section, Valley of the Sun Apr 9, 2021 4:54 PM CDT

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Recent Discussions

Robert Mitchell
M&M Industries, a manufacturer of injection-molded rigid plastic packaging, currently has an open ...
Robert Mitchell
Posted April 6, 2021 Job Summary: This role will perform activities to ensure West suppliers maintain compliance ...
John Lindland
What methods do you use to prevent causes from being included in a product or process design? Do you consider ...
John Lindland Mar '21
Pat Olstad
Hello Section-0704 Phoenix members, I am Pat Olstad, your Education Chair. I would like to reach out to our members ...
Pat Olstad Mar '21
Hi Pat Olstad ,
Great discussion topic, hope you can get some good ideas. The section has been trying for several ...
Hello Pat,
While not necessarily a training course, I'm very interested in how companies track external ...

Sorry for the lengthy time in responding. I did reach out to our training group in my company and they had ...
Timothy Lane
In the February issue of QP there is an article about 6-Sigma training that advocates for an approach where the team ...
Timothy Lane Feb '21
Hello Timothy (Tim?),
I like your approach and have found that a mix of big picture and focused works best for me. By ...
I agree that involvement by the people who actually do the work is absolutely critical to the success of any ...
Rachael Shagott
As an ASQ member you have access to many free resources. Are you aware of these resources? ASQ members have access to ...
Rachael Shagott Jan '21
Robert Mitchell
  L&T Technology Services Limited (LTTS) is a global leader in Engineering and R&D (ER&D) services. ...
Robert Mitchell Jan '21
Robert Mitchell
Essential Duties and Responsibilities:  Unload delivery trucks including manual moving of boxes and forklift ...
Robert Mitchell Jan '21
Robert Mitchell
An excellent question was raised in our December Program meeting following a presentation on Six Sigma in the Toy & ...
Robert Mitchell Dec '20
I have struggled with the Improvement stage. 
Encounter organizational roadblocks.
Resources needed ...
GE introduced its CAP methodology (Change Acceleration Process) prior to launching its Six Sigma corporate ...
Gabriel Baez
Happy December! I invite you to read ASQ's resource on Customer Experience ( ...
Gabriel Baez Dec '20
Another excellent discussion topic!

As a Division Quality Manager for one of 3M Company's Consumer businesses, ...
The ASQ Phoenix Section completed an exhaustive, comprehensive "Member Experience" survey to understand and ...

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Community Information
We are the local component of the global ASQ community of people passionate about quality, ensuring all the benefits of the larger organization are available to our members.
  • The Phoenix section (0704) of ASQ was chartered on July 1, 1957.
  • The ASQ Phoenix section consists of more than 700 professional members and more than 50 student members, primarily in the greater Phoenix area
  • Industries: Our members represent a wide variety of industries, as indicated by the diversity of topics in our monthly meetings.
  • Mission: Our section mission is to foster personal and professional relationships, and connections while providing our members with the skills, competencies, and knowledge necessary to drive continuous improvement.
  • ASQ Phoenix sponsors professional development activities like monthly program meetings, certification prep courses, workshops, seminars, F2F and online networking opportunities.
  • Social media presence on Facebook, LinkedIn, Twitter, YouTube and Instagram. Follow us at 'ASQ Phoenix'.
  • ASQ Phoenix ASU Student Branch
Section Chair: Robert Mitchell roberthmitchell@gmail.com
Chair-elect: Jim Steele jimsteele@watershedideas.com
or ASQ Phoenix Leadership Team
Phoenix, AZ 85082, United States

Community Admins