Welcome to the Customer-Supplier Division! Beginning as the Vendor-Vendee Technical Committee of ASQC, a dedicated group of authors of “How To” booklets for quality professionals, we became the Customer-Supplier Division in 1991. Since then, we have been serving our members and others interested in effective customer-supplier relationships by fostering professional development and learning opportunities.  CSD provides answers to help our community develop, improve, and strengthen customer-supplier relationships.

Upcoming Events

No Data Available

Recent Discussions

Carl Johansen
Member satisfaction is our top priority, as our customers, we would like your feedback on what creates value for ...
Carl Johansen May '19
Hello Carl,
Just curious, is there a way to create a new post on this page?  I do see how to comment on a post started by ...
Hi Carl and Joseph,

I've been working closely with Carl and I'd be happy to help answer your questions. To start your ...
Hi Carl:

I believe having more content rich pages around the area of Supplier Quality Management may be a good ...

I am looking for Sections/active communities in the Chicagoland area. I am the Inspection Division Section ...

Zubair Anwar Khurshid
There are always notions regarding high competition that makes it challenging to manage the organizational ...
Zubair Anwar Khurshid
Recent COVID-19 pandemic has caused havoc and chain of economic downturn is hitting the world. Several hundreds ...
Patrick Bryant
My company deals in aerospace, defense, power generation, and oil & gas. We perform machining, and have many ...
Patrick Bryant Mar '20
Sandra Low Sandra Low Apr '21
Whatever you chose make sure it isn't accountant driven. The operational side should see considerable ...
Zubair Anwar Khurshid
While I’m wishing you a very Happy New Year 2020 full of rejoice, happiness, and success for your professional and ...
Greg Ade
Who has a supplier quality parts/service warranty management process they would like to "brag" up? 1. A process ...
Greg Ade May '19
Dear Mr. Ade:

The short answer is I cannot brag about a great system.  The problem is Warranty claims are symptoms.  ...
James Bossert
Hello fellow members, I am giving a webinar with the Statistics Division on Oct 16 at 10AM  Here is the link for more ...
James Bossert Sep '20
Luca Lattanzi
I work for a Semiconductor company and we have a decent business process and risk assessment around rework. ISO ...
Luca Lattanzi May '20
Zubair Anwar Khurshid
Quarter 1 of 2020 has been horrible for almost all of the countries worldwide. While, the world is still going ...
Ver-Non Wakefield
Dear Customer-Supplier Division Members, I am conducting a survey sponsored by the Robert W. Plaster Graduate ...

Latest Resources

Community Information
Mission Statement:
The Customer - Supplier Division empowers the people, communities, and organizations of the world to achieve excellence through quality customer - supplier relationships.

Vision Statement:
The Customer - Supplier Division will be the thought leader and community of choice for individuals and organizations seeking excellence through quality customer - supplier relationships.

  • RELEVANCY by providing the right information to the right place at the right time.
  • ENGAGEMENT through diverse exchange of perspectives, views and ideas.
  • FUN!!!