Welcome to the Customer-Supplier Division! Beginning as the Vendor-Vendee Technical Committee of ASQC, a dedicated group of authors of “How To” booklets for quality professionals, we became the Customer-Supplier Division in 1991. Since then, we have been serving our members and others interested in effective customer-supplier relationships by fostering professional development and learning opportunities.  CSD provides answers to help our community develop, improve, and strengthen customer-supplier relationships.


  • Visit CSD at WCQI 2019!
    Be sure to come by  Booth #340  in the exhibit hall to meet CSD’s leadership team and let us know what’s on your mind regarding customer-supplier relationships! more

Upcoming Events

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Recent Discussions

James Bossert
Hello fellow members, I am giving a webinar with the Statistics Division on Oct 16 at 10AM 
Here is the link for more ...
Zubair Anwar Khurshid

There are always notions regarding high competition that makes it challenging to manage the organizational ...

Zubair Anwar Khurshid

Possessing soft skills or transportable skills play significantly important role in the career growth and of ...

Luca Lattanzi
I work for a Semiconductor company and we have a decent business process and risk assessment around rework. ISO ...
Luca Lattanzi May '20
Zubair Anwar Khurshid
Recent COVID-19 pandemic has caused havoc and chain of economic downturn is hitting the world. Several hundreds ...
Zubair Anwar Khurshid
Special circumstances require specific ways of management. Current COVID-19 has hit the world very hard and ...
Zubair Anwar Khurshid

Quarter 1 of 2020 has been horrible for almost all of the countries worldwide. While, the world is still going ...

Patrick Bryant
My company deals in aerospace, defense, power generation, and oil & gas. We perform machining, and have many ...
Patrick Bryant Mar '20
Kolten Frapwell

My company is in aerospace and defense manufacturing.  We are in a situation where we must utilize our ...
Kolten Frapwell Feb '20
Hi Kolton,
We manufacture all of our products externally.  One of our customers asked us to use their favorite ...
Ver-Non Wakefield
Dear Customer-Supplier Division Members,

I am conducting a survey sponsored by the Robert W. Plaster Graduate ...

Latest Resources

  • What Your Registrar Auditor Wished You Knew About Managing Your Suppliers This webinar provides a review of the ISO 9001:2015 requirements related to external providers / suppliers.  The review will include a description of the ISO 9001:2015 requirements in section 8.4 for External Providers.  In each ...
    Date Created: 03/19/2020 02:46 PM
  • The Partnership News Winter 2020, Volume 27, Issue 4 The 1 st  CSD newsletter of 2020 is out.

    Check out the articles in this winter newsletter and read about the importance of supplier diversity, benefits to conducting a supplier audit and, the follow-up research to “Are we able to offer ...

    Date Created: 01/15/2020 09:40 AM
  • The Partnership News Fall 2019, Volume 27, Issue 3 Dear Members,
    Our Fall publication is out and posted on myASQ.com
    Check it out for great articles on the best practices for supplier quality management, vulnerability in manufacturing supply chain and a research on the question ...

    Date Created: 10/21/2019 12:03 PM
  • The Partnership News Summer Volume 27, Issue 2 The CSD summer edition is out!

    In this issue, you will read about ways of improving the Customer-Supplier relationships: a success story from one of our members, an article on a self-assessment tool utilized to drive process ...

    Date Created: 07/02/2019 07:46 AM

Community Information

The Customer-Supplier Division empowers the people, communities, and organizations of the world to achieve excellence through quality customer-supplier relationships.

The Customer-Supplier Division will be the thought leader and community of choice for individuals and organizations seeking excellence through quality customer-supplier relationships.