Milwaukee Section 1202 Spring 2021: Building Resilient Teams Keynote and Leading with Emotional Intelligence Training
Spring Training Seminar Spotlight: Paula Davis JD, MAPP
ASQ Milwaukee is honored to spotlight our March 6 Keynote Speaker, Paula Davis.
Paula Davis JD, MAPP, is the Founder and CEO of the Stress & Resilience Institute, a training and consulting firm that partners with organizations to help them reduce burnout and build resilience at the team, leader, and organizational level.
Paula left her law practice after seven years and earned a master's degree in applied positive psychology from the University of Pennsylvania. As part of her post-graduate training, Paula was selected to be part of the University of Pennsylvania faculty teaching and training resilience skills to soldiers as part of the Army's Comprehensive Soldier and Family Fitness program. The Penn team trained resilience skills to more than 40,000 soldiers and their family members.
Paula is the author of Beating Burnout at Work: Why Teams Hold the Secret to Well-Being & Resilience, which is about burnout prevention using a teams-based approach. It is published by the Wharton School Press at the University of Pennsylvania.
Her expertise has been featured in and on The New York Times, O, The Oprah Magazine, The Washington Post and in many legal publications. Paula is also a contributor to Forbes, Fast Company and Psychology Today.
Paula is a two-time recipient of the distinguished teaching award from the Medical College of Wisconsin. In addition, she will be co-teaching a new reading seminar about resilience and leadership at Harvard Law School starting in February 2021.
Paula's website is, and you can reach her directly at

Spring Training Seminar Spotlight: Debra J. Schmidt
Debra J. Schmidt finishes off the first day of our spring training seminar, Leading with Emotional Intelligence
Debra J. Schmidt is known as the Loyalty Leader®. She is in demand as one of the nation's top customer loyalty experts. She is a corporate trainer, professional speaker, consultant and author who helps companies build loyalty to keep more customers, reward great employees, get more referrals, and sell more products. Deb motivates, educates, entertains and delights audiences with powerful, humorous stories that drive her message home and hook even the toughest participants.

Since 1997, Debra has developed customer service standards or delivered training for companies such as Miller Brewing Company, US Bank, Baker Tilly, Roundy's, American Family, Kohler Co, Lucent Technologies and the Green Bay Packers. She has trained more than 6,000 Northwestern Mutual home office employees on how to build customer loyalty.

She has a master's degree and over 30 years of business management experience. In addition to her frequent television appearances in Milwaukee, Deb has been a featured guest on radio shows throughout the U.S. Her articles have appeared in hundreds of magazines and online publications.
Adjunct Professor Concordia University
Proud to join the incredible faculty team teaching business and communications classes in the Batterman School of Business.
Contract Trainer & Consultant MRA
With over 30 years of business management experience, Deb now creates collaborative partnerships with MRA members, involving company personnel, MRA resources and training customization. She focuses her expertise to support specific training objectives with clearly-established outcomes and timing, contributing to client business goals. In addition to on-site company initiatives, Deb has been a featured keynote speaker and workshop presenter at national conferences and conventions.

Registration : Please see Additional Information Below More Details Tab

  1. Registration Link
  2. Class size is limited to 50 registrations. Please register early.

Date & Time
Saturday March 6th, 2021 8:30am CST
End Date & Time
Saturday March 6th, 2021 9:30am CST
Webinar, Course
Host Type
Additional Information

Nothing says "Wisconsin" like 35° "heat wave!" We hope you were all able to enjoy some of today's sunshine! Just dropping in to provide a quick update about our Spring Education Events starting next weekend, March 6.

ASQ Milwaukee is committed to exhibiting, promoting, and fostering excellence through quality. We recognize that the past 12 months have challenging, to say the least. So, in the spirit of serving our members, we're pleased to announce that ASQ Milwaukee is creating our own local stimulus package for our upcoming Spring Training Seminars on March 6, March 13, and March 20.
We're honored that you've been weathering this storm with us this past year, and we'd like to find another way to give back. So from now until registration deadlines, we'll be offering a 31% discount on all three dates for our spring training seminars. You can now register for each session for just $100! But hurry! Registration deadlines are fast approaching! If you previously registered, we will be refunding the difference from paid ammount.

Seminar date                                                                                         Registration deadlines
March 6   building resilient teams/leading with emotional intelligence                Still Open
March 13 resolving conflict and handling difficult people problems                     February 25
March 20 root cause analysis                                                                       March 6   

As always, please feel free reach out to us directly at with any questions or comments.
Thanks and Be Well,
Joe Manske, Section 1202 Chair,
and The Entire ASQ Milwaukee Leadership Team

Event Sponsor Information
ASQ Milwaukee Section
Category Public Calendar

Event Comments

No Data Available

Event Map

Date & Time: 03/06/2021 08:30:00 AM CST