Join The Zoom Meeting!
Creating valuable products and services for our customers is the obvious point and mission of every business. The combination of doing the right things, and doing them well. This talk will focus on doing the right things.
Join us to learn more about how you can use the JTBD (Job To Be Done) framework to better understand your customer, their needs, and how to create value for them.
*Introduction and overview of the JTBD Framework
*How to apply JTBD in your business
*Overview and definitions for value, waste, and quality
About Our Presenter:
Warren Miller is a self-described continuous improvement enthusiast. His passion is helping people and businesses realize their full potential using continuous improvement. He is an MBA, CSM, CSPO, EBAS, CAL1, ICP-ACC, Lean Six Sigma Black Belt, certified ADKAR change manager, and a certified John Maxwell Leadership Coach, Trainer, and Speaker.
Warren wears several professional hats as the principal business consultant at Stravido and as a Scrum Master for the Kiewit Technology Group. He is also a professor at Southern New Hampshire University and Metropolitan Community College where he teaches operations management, continuous improvement, six sigma, and business process methods. In his free time, Warren works with an Omaha non-profit on their board of directors, finance, and strategy committees. When he isn’t working he likes to golf, tennis, and spending time with his family.
Join the Zoom Meeting!
Please join and mute your audio and video until questions are requested by the speaker.