ANSI:G1 Designated Examiner Training
June 14-17, 2022 10:00 AM CDT - 3:00 PM CDT
Event Location: Online – Webex
This course is designed to train and prepare individuals as Designated Examiners who will be examining/evaluating various government operations and services and providing these government organizations with a scorecard of the quality of their operations/services. The evaluations and ratings are based on ASQ/ANSI G1:2021, Guidelines for Quality of Government Operations and Services. There are two professional pre-requisites to formal designation as follows:
- Formal training and certification in quality science AND two years’ career experience in the application of quality science;
- Formal training or certification in Audit or Program Evaluation, such as the ASQ Certified Quality Auditor (CQA) designation, OR a minimum of two-years’ experience in the professional audit and/or operational review.
The class includes three major sections of material. The first centers on structuring workflows (both processes and systems) as a means of providing best practice operational models and a learning organization. It provides guidelines on scoring the inclusion of essential quality principles in judging the maturity of those workflows. The second section looks at application of a maturity model to traditional process mapping. The third section shows how the ASQ Standard can be applied as an objective and structured framework for an entire organization, and how it can create a measurable and visible scorecard for its success.
The class requires a pre- and post-training exam, and a score of 70% or higher on the post-training exam for award of the Designated Examiner status. The trainer is Richard E. Mallory, MM, CQA, PMI, who was one of the lead authors in establishment of the standard.Registration: events.eply.com/ANSIG1Training_JUNE3366001