HD&L Webinar: Gaining buy-in for the Pursuit of Excellence from the Executive “C-Suite” to the Front-line 348
HD&L Webinar: Gaining buy-in for the Pursuit of Excellence from the Executive “C-Suite” to the Front-line
Have you had to explain performance excellence to others? Perhaps you have attempted to help executives to understand excellence and its value to their enterprises only find that they are more confused than before? Tune in to this webinar as Dr. “Joe” Fierro will provide ideas and examples about how he gained the necessary buy-in to using the principles of excellence from the executive boardroom through the front-line. A significant challenge of the excellence practitioner is to gain the necessary agreement of leadership decision-makers and helping them to see how quality principles such as those codified in the Baldrige Criteria for Performance Excellence can support the strengthening of leader, team, and enterprise performance. Guarding dignity while protecting pride and guiding the “front-office” to understanding how excellence doctrine supports a culture of excellence forms the basis of this webinar. Take-aways will include talking points for engaging senior leaders and the “Are We Making Progress as Leaders” assessment instrument.
Date & Time
Wednesday November 14th, 2018 1:00pm CST
End Date & Time
Wednesday November 14th, 2018 2:00pm CST
On-line via GoToWebinar
Host Type
Webinar Link / Meeting Instructions
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After registering, you will receive a confirmation email containing information about joining the webinar. All attendees participating in our webinars for at least 40 minutes are eligible for 0.1 RUs which will be distributed via email after completion of the webinar. A recorded copy of the original webinar will be published on both our YouTube channel and our web site (www.asqhdandl.org/archived-webinars.html) as soon as possible after the event.
Additional Information
Dr. Joe Fierro - Advancing the capabilities of people and the organizations that they serve is a goal that Joe has been achieving for over threedecades. Dr. Fierro retired from the U.S. Coast Guard after serving in both enlisted and officer functions. His post militaryassignments include corporate management, federal civil service performance advisor, and a multitude of consulting assignments for state economic development, faith-based, Fortune 500 companies and small businesses. Dr. Fierro is a past Section Chair of the ASQ in SW Louisiana, an affiliate Board of Director of the Florida Sterling Council (Governors Quality Award – Baldrige Equivalent) where he represents the New England College of Business – National Graduate School of Quality Management. He is the CEO and Principal Consultant & Trainer at FierroLS & Co., LLC. Dr. Fierro holds a Master of Science in Quality Systems Management, a Doctor of Business Administration, QSM with an emphasis in Organizational Leadership, he is a certified a Master Black Belt in Lean Six Sigma and holds a multitude of enterprise and people performance certifications.
Event Sponsor Information
To learn more about the Human Development and Leadership Division, visit us our website.
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Date & Time: 11/14/2018 02:00:00 PM EST