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Grace Duffy
Pierce Story, co-chair of our Healthcare Quality and Improvement committee (HQIC), made some excellent ...
Grace Duffy Mar '19
Grace

How can I find this monograph? While not in healthcare, maturity models are something we are spending a lot of ...
Hi Grace- Healthcare organizations and how they work to improve is an area that I'm interested in learning more ...
The Monographs 1 and 2 are on the QMD My ASQ site under the documents at the bottom of the Healthcare Quality and ...
The Healthcare Quality and Improvement Committee (HQIC) is working now on Monograph 3 of the Healthcare Quality ...
Hi Grace, I agree with the concept and have seen often that in many hospital systems Quality is seen as a subset to ...
Jim, thank you for your valuable comments about back office value for continuous improvement in healthcare ...
Thanks Grace, I already had them but it never hurts to have another copy.  If you feel I can be of value to the ...
HI all,

I'm apparently very late to the game.  A pox upon me!  I just happened upon this thread this morning and ...
Jerry Rice Jerry Rice Jun '21
All,

The monographs can be downloaded from the link below:

Healthcare Quality And Improvement Committee

The ...

Thank you, Jerry.

Grace

Sent from Mail forWindows 10

Anastasis Alayon
Hello, I am preparing a RCCA training session for all the managers and team leads of my organization. If you have ...

Having taught RCA and CAPA for 10 years, I heartily recommend this book: Root Cause Analysis, Second Edition
The ...

Perhaps I could recommend my article in the September issue of Quality Progress magazine:

...

@Anastasis Alayon
I have often thought that the quality community tends to state problems too narrowly and ...

@Anastasis Alayon
First, take a look at GHTF/SG3/N18:2010 (in IMDRF archive) to see why CAPA is not a good term.

...

@Douglas Wood Thank you for the recommendation!

@Ondrej Durej Thank you! I will read your article!

@Gregory Watson I love your approach, do you think we could have a conversation about it? Thank you in advance!

@David Manalan Thank you for the reference and for sharing your article! I will read it!

@Anastasis Alayon : I offer a low-cost, online training titled “Root Cause analysis and the 8D Corrective Action ...

@Anastasis Alayon
Dear Anastasis - Okay - email me to set up a conversation: greg@excellence.fi.

Richard Tanner
In my 25 years in quality I have had “assistants”. yet now I truly do have one who is smart, ambitious yet reserved and ...
In my side, I believe is by having him shadowing you. Simply like following your activities and obviously, ...
I would recommend that you draw a schedule of activities you would like covered, stating the expected outcome for ...
Hi Richard:
If you are looking for topic or areas for training, I would suggest using the Body of Knowledge for the ...

@Richard Tanner
Hello Richard, We, of course, can only speak in generalities however I would suggest approaching ...

@Richard Tanner I think you should have a frank discussion with this individual to share the long-term plan of them ...

@Richard Tanner
Hello! Over the years, I have created a Howze ‘curriculum’ which specifies what I will ...

@Richard Tanner

Training Leaders

Training a person to be a leader is much more important then teaching the ...

@Daniel Sniezek
An organization's quality leader has no greater obligation than that of developing those who ...

Anastasis Alayon
My organization currently runs weekly quality meetings where open quality reports are discussed. These reports ...
Susan Gorveatte
I often teach internal and lead auditor courses. I hear so many stories from my participants - the good, the bad, and ...
When there's an audit where I work, we have front room(s), a back room, hosts, doc pullers, reviewers, back room ...
Fear is the number one word I hear whenever the word Audit is mentioned... it doesn't matter what kind. I have found ...

@Yvonne Howze : good observation. In one organization I informed the factory management team that our ISO-900X ...

@Miriam Boucher :
When there's an audit where I work, we have front room(s), a back room, hosts, doc pullers, ...

@Yvonne Howze :
Fear is the number one word I hear whenever the word Audit is mentioned... it doesn't matter what ...

@Susan Gorveatte Fear of making mistakes that will cause the company to lose the ISO 9001 certification usually ...

Xiaowei Yue
Dear All, If you are working on Quality and Reliability for manufacturing, please consider submitting an ...
Luigi Sille
Disruptive Leadership.mp4
Susan Gorveatte
The Training and Development Content Management Committee is accepting articles that will be considered for ...
Hi Susan, I am looking forward to sharing and learning from others through writing. Count me in!!!
Lisa, I am delighted. Glad to meet you on our QMD callwith Susan Gorveatte. Grace Duffy

Sent via the Samsung Galaxy ...
Susan Gorveatte
Did you know that the Audit Division is offering pre-conference tutorials as part of the Audit Division ...
Luigi Sille
Leaders and Managers are always SO BUSY, without ANY NOTICEABLE improvements whatsoever.mp4

@Luigi Sille
Yes, lots of movement, NO IMPROVEMENT!

@Luigi Sille
Honestly, I think it depends on the focus. It is important to empower and guide others so that things ...

You're absolutely right. Without a concerted effort, meaning a project plan with objectives, milestones, and ...
They also need to focus on outcomes. Too often, senior managers focuses on processes. Once a process is in place, ...

@Luigi Sille

Yes,

The best way to explain the reason is with the 4 quadrants of Stephen Covey. Not investing and ...

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Quality Management in Healthcare 258

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