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Grace Duffy
Pierce Story, co-chair of our Healthcare Quality and Improvement committee (HQIC), made some excellent ...
Grace Duffy Mar '19
Grace

How can I find this monograph? While not in healthcare, maturity models are something we are spending a lot of ...
Hi Grace- Healthcare organizations and how they work to improve is an area that I'm interested in learning more ...
The Monographs 1 and 2 are on the QMD My ASQ site under the documents at the bottom of the Healthcare Quality and ...
The Healthcare Quality and Improvement Committee (HQIC) is working now on Monograph 3 of the Healthcare Quality ...
Hi Grace, I agree with the concept and have seen often that in many hospital systems Quality is seen as a subset to ...
Jim, thank you for your valuable comments about back office value for continuous improvement in healthcare ...
Thanks Grace, I already had them but it never hurts to have another copy.  If you feel I can be of value to the ...
HI all,

I'm apparently very late to the game.  A pox upon me!  I just happened upon this thread this morning and ...
Jerry Rice Jerry Rice Jun '21
All,

The monographs can be downloaded from the link below:

Healthcare Quality And Improvement Committee

The ...

Thank you, Jerry.

Grace

Sent from Mail forWindows 10

Robert Bertrand
Hello, I am looking for some advice on how to address an issue I am working through with one of our suppliers. This ...
Hello Robert,
Escalate this issue internally. Work towards your executive team getting involved and ...

Hi Robert,

What kind of contracts do you have in place? What do they say? Do you have a Quality Agreement? KPIs? Are ...

Robert,

Please I suggest you visit your supplier and have business discussion with them. During the discussions ...

Thank you Aaron, Kelly and Patrick. Great suggestions.

So, our executive team is aware of the situation. We have ...

Hi Robert,
We have a similar situation where we have tried other suppliers who would not even consider taking the ...
Hi Robert,

What happens with the rejected product, is it sent back to the supplier for rework/replacement, or does ...

Single Source Supplier Issues

Without details regarding this key product (line) I am flailing somewhat but maybe ...

Thanks for the replies Thomas, Dominica and Willard.

To answer some questions, the parts in question are ...

To your question: yes, if you have data that shows the deviated product allows your product to meet its ...

If one supplier can do this so can others with engineering support.
Daniel Zrymiak
At the recent QMD/ SW TC virtual conference, I delivered a presentation showing the benefits to individual ...

@Luigi Sille , @David Harry , just checking whether this gets into your inbox. if so, then you can see how the core of ...

Hi Dan,

Hope all is well. Just went through your presentation. I loved it. One thing is very clear: members are ...

Hi @Luigi Sille

In the presentation, I used the analogy of a hotel room. Imagine paying $169 for a standard room with ...

    Guiomar Meaders
    Starting a new position in Quality for a distributor and fabrication… Where can I find resources to assist me with ...

    Go to the IAQG, International Aerospace Quality group and look for the Supply Chain Management Handbook (SCMH). ...

    Steven Carpenter
    I'm nearly 2 years into my QA career. It's a small company and a lot of room for Q improvements. I can only learn so much ...

    Local ASQ sections in past years did attemptto schedule a company tour each year as part of their regularprogram. I ...

    This is definitely something that varies by section. Our section (La Crosse/Winona) does mostly tours for ...

    I encourage you to attend ASQ Meetings to enhance your knowledge. My experience at ASQ meetings and conferences ...

    My experience as a member leader for many years is that tours were held annually in our section about 7 to 10 years ...
    Steven

    We offer tours - we are appx 110k sq ft facility with appx 160 employees, both ISO9001 and ISO14001 ...
    Jose Perez Jose Perez Sep '21

    Facility tours are refreshing and widen your perspective, but often not relevant to your needs. I stay most ...

    Totally agree with Gary. While facility tour gives new perspective and workplace insight to quality ...

    Steven, where are you located?

    Hello Valued Contributors,
    Good Day.

    My 2 cents on the ASQ Member facility tours.
    The idiom “ walk the talk” for the ...

    What State do you live in? Our Section in Southern Ohio typically arranges to do facility tours each month in our ...
    Naveen Nandi
    I am talking about that , In a running company , if u see some things can improve by seeking some of the Non conformance ...
    Naveen Nandi Sep '21
    Chris Hermenitt
    Hi colleagues, I'm looking for a general audit plan template that I can use for QMS internal audits. Do you have an ...
    Chris Hermenitt Aug '21
    Hello Chris,
    See . attached couple of different templates.
    Samir Mehta

    Copy of 2020 Audit Schedule Master.xlsx

    Not my creation but may be used as a template.

    Please see attached as an example.

    Brian Pratt
    I don't have a template per se, but I do have a form for each of our processes. At the top of each audit form, I do have the ...
    Luis Iturriaga Morales
    I was wondering what are your experiences with companies that are making so many improvements to their processes ...
    Norm Howe
    Does anyone have recent data on the % of employees who are willing to report quality problems in their ...
    Norm Howe Aug '21
    At Midco International, 100%. The people in the shop floor report problems when the find them. Between QA and ...
    Unwillingness to report problems is a fundamental Management issue - evidence that reporters are punished ...

    I'am the Quality Manager at the Red Cross Blood Bank Foundation. I can say we report 100% of problems and or issues. ...

    Hi Norm,

    You have raised an interesting question and the replies reflect what most mangers believe. Aware ...

    nice point Gregory,

    I am also agree with you that having the competence and understanding the required ...

    Both Mr. Husman and Mr. Watson make very good points. In my organization, we don't have very good statistics on the ...

    Dear All,

    The concept of noticing, perceiving, and processing data was a major discussion point during the early ...

    Gregory Watson:

    Dear All,

    The concept of noticing, perceiving, and processing data was a major discussion point ...

    David Husman:
    Unwillingness to report problems is a fundamental Management issue - evidence that reporters are ...

    Some companies have stated goals of zero corrective actions. That is completely counter to effective quality ...
    Daniel Zrymiak
    Hello QMD members, This is a reminder of a 2021 campaign to increase the number and percentage of ASQ Senior Members ...
    Daniel Zrymiak Aug '21

    Discussion Category List

    Quality Management in Healthcare 258

    This discussion is maintained by the Healthcare Technical Committee.

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    This topic is for general Quality Management discussions.