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Grace Duffy
Pierce Story, co-chair of our Healthcare Quality and Improvement committee (HQIC), made some excellent ...
Grace Duffy Mar '19
Grace

How can I find this monograph? While not in healthcare, maturity models are something we are spending a lot of ...
Hi Grace- Healthcare organizations and how they work to improve is an area that I'm interested in learning more ...
The Monographs 1 and 2 are on the QMD My ASQ site under the documents at the bottom of the Healthcare Quality and ...
The Healthcare Quality and Improvement Committee (HQIC) is working now on Monograph 3 of the Healthcare Quality ...
Hi Grace, I agree with the concept and have seen often that in many hospital systems Quality is seen as a subset to ...
Jim, thank you for your valuable comments about back office value for continuous improvement in healthcare ...
Thanks Grace, I already had them but it never hurts to have another copy.  If you feel I can be of value to the ...
HI all,

I'm apparently very late to the game.  A pox upon me!  I just happened upon this thread this morning and ...
Douglas Wood
Excuse me if there are those of you who have written to this topic before, but I would like to see if the subject matter ...
Douglas Wood
The current CMQ/OE body of knowledge has been out now since 2018, and the next edition of the CMQ/OE handbook is at ...
Douglas Wood Jan '21
We have strategy but I think something that is missing is tactical quality management with practical ...
Greetings,

Though a recent acquisition I became aware of the Shingo model.  Was surprised the current BoK only has ...
This is here but needs to be updated to reflect today's reality: III.B.4 on communication and technology. Teams ...
Jerry Rice Jerry Rice Jan '21
As technology changes accelerate, many Quality/ Organizational Excellence professionals are becoming data ...
    Douglas, 

    I couple of months ago we discuss here in this forum about topics related to the implementation of ...
    Douglas, I think thats a great idea.  I wonder if this can be done programmatically, like comparing two PDF docs to ...
    David,
    This is good. To come up with a list of possible tactics would probably start with a list of common dilemmas. ...
    Danny,
    What was your acquisition? How did you learn about the Shingo model? Was it a book? 
    And, Would you consider ...
    Aimee and Jerry,
    This past year has moved us collectively about a decade forward in applied tech. This sounds like a ...
    Luis,
    Thank your for the link to the Small business discussion thread. While we resist making separate BoKs by ...
    Christopher Chin
    Hello, Not sure if there is an answer already here, but here goes: Are we allowed to post job offers here on the ...
    Not sure about the etiquette, but it would be great if you could also post it at:
    https://careers.asq.org/jobs
    Thanks Gordon. I didn't know the careers section existed. I'll post the opportunity there.
    Emma Raven
    I thought it would be fun to share what was your most memorable training experience and what made it memorable? My ...
    I was in a Problem Solving/CAPA training class, and the instructor started to share the example that was being ...
    Great question Emma. I love when the instructor is dynamic and entertaining as well as informed. I once had a high ...
    Susan Gorveatte ‍ You've reminded me of my freshman Biology teacher. He stood on the lab table and said ...
    Real business stories that directly illustrate the theories being taught are best. Sometimes stories from daily ...
    Susan Gorveatte
    Hi, I was looking for ideas for a hands-on activity that I could have our group perform: like a 5S for their home ...
    Susan Gorveatte Mar '21
    5S in a home office is an excellent idea right now, as many people are still working from home. Kitchens are also ...
    Thanks, Mark, I love the kitchen idea.
    There is a fairly well-known video in Lean circles on making toast that seems relevant

    ...
    Hi Susan,
    What a great idea. I look forward to looking into this more myself and seeing what ideas others have as ...
    I remember the lean activity making paper airplanes. It illustrated the effects of movement of product, tac time ...
    Hi Susan,
    The coffee idea is always a safe go to because of everyone's familiarity with the process - minus ...
    Janet Ford-McMillan:
    I remember the lean activity making paper airplanes. It illustrated the effects of ...
    Ernestine Harte:
    Hi Susan,
    The coffee idea is always a safe go to because of everyone's familiarity with the ...
    Susan Gorveatte
    Hi Folks, with an upcoming third-party audit, I thought I add a bit of fun into the QMS. I was thinking about sending ...
    Susan Gorveatte Mar '21
    Thats a good idea. I've been having HR include our Quality and Enviromental statements in our monthly news letter. ...
    I think this is a wonderful idea. I do something similar for safety but haven’t for ISO. To help with quality policy ...
    Thanks, I like the magnet idea, the ISO bling is always a good idea.
    Faith Allem ‍ I'm thinking you can take the safety thing and do something similar with quality. I am addicted to ...
    Daniel Zrymiak
    Hello, I am pleased to share a presentation, intended for ASQ members, to help realize and maximize the Member ...
    Daniel Zrymiak Feb '21
    Daniel, this is an excellent and very motivating presentation. Thank you for sharing!
    Weili Liu Weili Liu Feb '21
    Hello Daniel,

    Thanks for your sharing. It's very helpful to me.

    Sincerely,
    Weili
    Hi Daniel : This was a excellent presentation and makes me realize how good it is to be part of ASQ. There are other ...
    Thank you Dwight Carroll

    I actually played up the Saskatchewan theme with the title of Maximizing Yield. It ...
    Good Day Daniel,

    Hope you are doing well. Thanks so much for this outstanding contribution! In my opinion, this ...
    Great presentation Daniel, I posted on the ASQ FD&C myASQ site for easy access for our members.
    Thanks for your ...
    HI, thank you David Woods ‍ and I would be honorred to have this shred with your local section.

    I actually presented ...
    Thanks Daniel!
    What an excellent presentation Daniel. Thanks for sharing.
    Faith
    Hi Daniel,

    Thank you very much...
    I have joined ASQ in last week but unable to connect myself completely..

    I hope ...
    Adeel Syed
    Can anyone advise, how much is the notice period an organization has to give to the existing certification body if ...
    Adeel Syed Feb '21
    I believe it is more of contractual matter and a strategy decision for your company. Review the contract. It also ...
    Hi Adeel,
    I have done this in the past a couple of times and have found the detail to be within the contract with the ...
    Norm Howe
    Hello All, You might be interested in a book called "The Problem with Quality Management: Process orientation, ...
    Norm Howe Mar '21
    Dear Norm,
    I have read this book and believe that it represents "horribly inept" academic. First she constructs a ...
    John Ross John Ross Mar '21
    Greg,

    Now I really want to read the book to understand the author and the comments on the book.

    Thanks,

    John
    Norm Howe Norm Howe Mar '21
    Well, Greg, I did read the book. Your comment sums up my views perfectly. I wanted to let people draw their own ...
    Dear John and Norm,
    Do you think it would be worth my time to provide a detailed rebuttal to Bettina Warzechna's ...
    John Ross John Ross Mar '21
    Norm,
    I read the book with an open mind. I found the book to be valid and justified. I could relate to many of the ...
    Norm Howe Norm Howe Mar '21
    Hi John,
    I think that Quality professionals should at least take a look at the book. Not because it's well written. ...
    Norm Howe Norm Howe Mar '21
    Hi Greg,
    1) Nice webinar yesterday. 2) No, don't waste your time. I mentioned the book only because of the venom that ...

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    Quality Management in Healthcare 258

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