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Grace Duffy
How best can Quality Management and Healthcare ...
8 15
Pierce Story, co-chair of our Healthcare Quality and Improvement committee (HQIC), made some excellent ...
Grace Duffy Mar '19
Jeremiah Genest Jeremiah Genest Mar '19
Grace

How can I find this monograph? While not in healthcare, maturity models are something we are spending a lot of ...
Joe Wojniak Joe Wojniak Mar '19
Hi Grace- Healthcare organizations and how they work to improve is an area that I'm interested in learning more ...
Grace Duffy Grace Duffy May '19
The Monographs 1 and 2 are on the QMD My ASQ site under the documents at the bottom of the Healthcare Quality and ...
Grace Duffy Grace Duffy Aug '19
The Healthcare Quality and Improvement Committee (HQIC) is working now on Monograph 3 of the Healthcare Quality ...
James Bossert James Bossert Jan '20
Hi Grace, I agree with the concept and have seen often that in many hospital systems Quality is seen as a subset to ...
Grace Duffy Grace Duffy Jan '20
Jim, thank you for your valuable comments about back office value for continuous improvement in healthcare ...
James Bossert James Bossert Jan '20
Thanks Grace, I already had them but it never hurts to have another copy.  If you feel I can be of value to the ...
Charles Schmidt Charles Schmidt Jan '20
HI all,

I'm apparently very late to the game.  A pox upon me!  I just happened upon this thread this morning and ...
Norm Howe
New member
1
Excited to be a new member of ASQ and the Quality Management Division.  I've been in the quality and manufacturing ...
Norm Howe 11h
Douglas Wood
The next CMQ/OE body of knowledge
17 48
The current CMQ/OE body of knowledge has been out now since 2018, and the next edition of the CMQ/OE handbook is at ...
Douglas Wood 14d
David Woods David Woods 13d
We have strategy but I think something that is missing is tactical quality management with practical ...
Danny Nikolaisen Danny Nikolaisen 13d
Greetings,

Though a recent acquisition I became aware of the Shingo model.  Was surprised the current BoK only has ...
Aimee Siegler Aimee Siegler 13d
This is here but needs to be updated to reflect today's reality: III.B.4 on communication and technology. Teams ...
Jerry Rice Jerry Rice 13d
As technology changes accelerate, many Quality/ Organizational Excellence professionals are becoming data ...
    Luis Iturriaga Morales Luis Iturriaga Morales 13d
    Douglas, 

    I couple of months ago we discuss here in this forum about topics related to the implementation of ...
    Jaspal Gill Jaspal Gill 13d
    Douglas, I think thats a great idea.  I wonder if this can be done programmatically, like comparing two PDF docs to ...
    Douglas Wood Douglas Wood 12d
    David,
    This is good. To come up with a list of possible tactics would probably start with a list of common dilemmas. ...
    Douglas Wood Douglas Wood 12d
    Danny,
    What was your acquisition? How did you learn about the Shingo model? Was it a book? 
    And, Would you consider ...
    Douglas Wood Douglas Wood 12d
    Aimee and Jerry,
    This past year has moved us collectively about a decade forward in applied tech. This sounds like a ...
    Douglas Wood Douglas Wood 12d
    Luis,
    Thank your for the link to the Small business discussion thread. While we resist making separate BoKs by ...
    Douglas Wood
    Tool combinations you have found useful
    9 44
    We all know about the basic quality tools, the new tools, and all the others. Nancy Tague's book is perhaps the best ...
    Douglas Wood 20d
    Grace Duffy Grace Duffy 20d
    Great discussion item, Doug. Yes, I have a trio of well known tools I use often with problem-solving CAPA type ...
    Gregory Watson Gregory Watson 19d
    Dear Doug,
    It seems that I only use tools in combinations. Years ago I noted that each issue analysis or ...
    Douglas Wood Douglas Wood 19d
    Greg,
    Thank you for the points you make. I have intuitively felt these 3 stages apply, but you put it into words very ...
    Carl McBurney Carl McBurney 19d
    Greg, 
    I like your three stage model for problem-solving and I think I have intuitively approached most major ...
    Gregory Watson Gregory Watson 18d
    Dear Doug and Carl,
    I have a perspective on this "singularity of tool selection" approach. Ishikawa and Kume both ...
    Douglas Wood Douglas Wood 17d
    Dr. Watson,
    Your post brings to mind a few things.

    First of all, it took 5 years to realize the use of integrated tool ...
    Douglas Wood Douglas Wood 7d
    I'm a bit surprised at how few responses this post has gotten. Perhaps no one has 'tool strings' that they rely on? We ...
    Grace Duffy Grace Duffy 7d
    Doug, thanks for the memory reminder of what tools start a string of other tools for analysis or problem solving. ...
    Douglas Wood Douglas Wood 5d
    Grace,
    Thank you for your 'string'  If we can find out what others do, we may find more commonality than you expect.

    ...
    Daniel Zrymiak
    ASQ Journals - $63 incentive to upgrade from ...
    14 77
    This is a message to all QMD members who are currently Professional Members of ASQ. First, congratulations on your ...
    Daniel Zrymiak Sep '20
    Daniel Zrymiak Daniel Zrymiak Oct '20
    In the pre-Covid era, ASQ Senior Members would receive a special lapel pin (I still have mine, along with my ASQ ...
    Larry Cichelli Larry Cichelli Oct '20
    I upgraded to senior member last year and did not receive a lapel pin. Is it possible to get one of those?
    Daniel Zrymiak Daniel Zrymiak Oct '20
    i didn't see anything online.  you could try contacting ASQ Customer Care at 1-800-248-1946
    Daniel Zrymiak Daniel Zrymiak Nov '20
    Senior Membership was referenced in the recent presentation by ASQ HQ to member leaders.

    I hope that QMD members ...
    Daniel Zrymiak Daniel Zrymiak Nov '20
    If QMD is appealing to the "Managerial" parts of the organization (being managers, directors, department heads, ...
    Edward Theiss Edward Theiss Nov '20
    As a Senior member in good standing, I suspect that it is not the number of Senior members that is the main factor for ...
      Daniel Zrymiak Daniel Zrymiak Nov '20
      Thank you Edward Theiss ‍ 

      I can only comment that I did not get upgraded to ASQ Fellow on my first attempt, and it was ...
      Daniel Zrymiak Daniel Zrymiak Dec '20
      I did some additional analysis on the comparative value to ASQ of the different membership tiers.  A recent ...
      Daniel Zrymiak Daniel Zrymiak Dec '20
      Here is a table of future projected revenues, based on the November membership growth data from Geographic ...
      Daniel Zrymiak Daniel Zrymiak 27d
      This is an important consideration for those who wish to be authors and presenters within ASQ as well.

      For those who ...
      Rizwan Ahmed
      How to prepare for CMQ/OE?
      19 81
      Dear Members,  I am a new member in ASQ.  I need to know how to prepare for certification of Certified Quality ...
      Rizwan Ahmed Dec '20
      Daniel Zrymiak Daniel Zrymiak Dec '20
      As an ASQ Member, you should be able to navigate to the Member Gift page:   ...
      Justin Harris Justin Harris Dec '20
      Aside from the CMQ/OE handbook, 4th edition previously noted, there is a good resource in the Quality Council of ...
      Shawn Varela Shawn Varela Dec '20
      What a GOOD Question Rizwan Ahmed, 

      I should have asked this question long ago.  I am on my third round of taking a ...
      Russell Henderson Russell Henderson Dec '20
      Good morning!
      I am preparing for the exam also. Thanks everyone for the responses. I am studying the CMQ-OE ...
      Timothy King Timothy King Dec '20
      Dear Rizwan-   ASQ has a page on their website for each certification with lots of helpful informsation and links ...
      Lu Gan Lu Gan Dec '20
      Dear Rizwan,

      I also recommend CMQ/OE primer from Quality Council of Indiana. They also provide  Certified ...
      Cynthia Aylen Cynthia Aylen Dec '20
      Excellent responses, especially practice questions.  
      Here are some practical suggestions.  Make sure you ...
      Jerry Rice Jerry Rice Dec '20
      Rizwan,

      I good place to start that will introduce you to the topics is the Quality Management Body of Knowledge ...
      Lisa Hunger Lisa Hunger Dec '20
      Rizwan, 

      Congrats on joining ASQ. I would say the best way to prepare is to 1) start studying the ASQ CQM/OE handbook ...
      Larry Cichelli Larry Cichelli Dec '20
      Also don't discount your own experience as well to prepare for the exam. I'm also working on this. Also take on other ...
      Susan Gorveatte
      Quality Customer Service in a COVID World
      7
      I am curious to know how organizations are delivering Quality Customer Service in a COVID world.  How has your ...
      Susan Gorveatte 27d
      Peggy Milz
      Work-life Integration
      1 12
      One of the topics that came up during our Virtual Networking Salon at last week's Women in Quality Symposium ...
      Peggy Milz Dec '20
      Daniel Zrymiak Daniel Zrymiak Dec '20
      Thank you for sharing this excellent article which displays some very interesting data trends.

      Another ...
      Luigi Sille
      Improvements during this Pandemic?
      16
      Operational improvement/ Continuous improvements during this Pandemic. One thing we can agree on is that the ...
      Luigi Sille Dec '20
      Grace Duffy
      Use of technology for leading indicators in ...
      5 18
      Laser measurements, weight, temperature, speed, and all kinds of indicators help manufacturing reduce ...
      Grace Duffy Nov '20
      Gregory Watson Gregory Watson Nov '20
      Dear Grace,
      As an engineer I recommend looking at the quality characteristics required in the physical ...
      Grace Duffy Grace Duffy Nov '20
      Greg, very well said. I totally agree, using the design function to prevent rather than incur defects during ...
      Girish Trehan Girish Trehan Nov '20
      Hello Grace and Greg,

      Happy Thanksgiving.

      I have spearheaded projects on Disamatic Lines for Grey Iron/ Nodular ...
      Gregory Watson Gregory Watson Nov '20
      Dear Girish and Grace,
      Yes, your implementation is what Grace referred to as perhaps a level 3 application. ...
      Grace Duffy Grace Duffy Nov '20
      What an excellent exchange of ideas. I am working with a colleague doing applied research in use of technology for ...

      Discussion Category List

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      Quality Management in Healthcare
      2 Topics 13 Posts

      This discussion is maintained by the Healthcare Technical Committee.

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