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Grace Duffy
How best can Quality Management and Healthcare ...
10 31
Pierce Story, co-chair of our Healthcare Quality and Improvement committee (HQIC), made some excellent ...
Grace Duffy Mar '19
Jeremiah Genest Jeremiah Genest Mar '19
Grace

How can I find this monograph? While not in healthcare, maturity models are something we are spending a lot of ...
Joe Wojniak Joe Wojniak Mar '19
Hi Grace- Healthcare organizations and how they work to improve is an area that I'm interested in learning more ...
Grace Duffy Grace Duffy May '19
The Monographs 1 and 2 are on the QMD My ASQ site under the documents at the bottom of the Healthcare Quality and ...
Grace Duffy Grace Duffy Aug '19
The Healthcare Quality and Improvement Committee (HQIC) is working now on Monograph 3 of the Healthcare Quality ...
James Bossert James Bossert Jan '20
Hi Grace, I agree with the concept and have seen often that in many hospital systems Quality is seen as a subset to ...
Grace Duffy Grace Duffy Jan '20
Jim, thank you for your valuable comments about back office value for continuous improvement in healthcare ...
James Bossert James Bossert Jan '20
Thanks Grace, I already had them but it never hurts to have another copy.  If you feel I can be of value to the ...
Charles Schmidt Charles Schmidt Jan '20
HI all,

I'm apparently very late to the game.  A pox upon me!  I just happened upon this thread this morning and ...
Jerry Rice Jerry Rice Jun '21
All,

The monographs can be downloaded from the link below:

Healthcare Quality And Improvement Committee

The ...
Grace Duffy Grace Duffy Jun '21

Thank you, Jerry.

Grace

Sent from Mail forWindows 10

Robert Bertrand
Single Source Supplier Issues
15 51
Hello, I am looking for some advice on how to address an issue I am working through with one of our suppliers. This ...
Robert Bertrand 19d
Aaron Ellingson Aaron Ellingson 18d
Hello Robert,
Escalate this issue internally. Work towards your executive team getting involved and ...
Kelly Gau Kelly Gau 18d

Hi Robert,

What kind of contracts do you have in place? What do they say? Do you have a Quality Agreement? KPIs? Are ...

Patrick Amoah Sarfo Patrick Amoah Sarfo 18d
Robert,

Please I suggest you visit your supplier and have business discussion with them. During the discussions ...
Robert Bertrand Robert Bertrand 18d

Thank you Aaron, Kelly and Patrick. Great suggestions.

So, our executive team is aware of the situation. We have ...

Thomas Bennett Thomas Bennett 18d
Hi Robert,
We have a similar situation where we have tried other suppliers who would not even consider taking the ...
Domnica Marcu Domnica Marcu 18d
Hi Robert,

What happens with the rejected product, is it sent back to the supplier for rework/replacement, or does ...
Willard Kalchek Willard Kalchek 18d

Single Source Supplier Issues

Without details regarding this key product (line) I am flailing somewhat but maybe ...

Robert Bertrand Robert Bertrand 18d

Thanks for the replies Thomas, Dominica and Willard.

To answer some questions, the parts in question are ...

Donna Hawes Donna Hawes 11d

To your question: yes, if you have data that shows the deviated product allows your product to meet its ...

Sandra Low Sandra Low 7d
If one supplier can do this so can others with engineering support.
Daniel Zrymiak
Presentation on ASQ Senior Membership Benefits - Good ...
3 18
At the recent QMD/ SW TC virtual conference, I delivered a presentation showing the benefits to individual ...
Daniel Zrymiak 20d
Daniel Zrymiak Daniel Zrymiak 19d

@Luigi Sille , @David Harry , just checking whether this gets into your inbox. if so, then you can see how the core of ...

Luigi Sille Luigi Sille 19d

Hi Dan,

Hope all is well. Just went through your presentation. I loved it. One thing is very clear: members are ...

Daniel Zrymiak Daniel Zrymiak 19d

Hi @Luigi Sille

In the presentation, I used the analogy of a hotel room. Imagine paying $169 for a standard room with ...

    Guiomar Meaders
    AS9120, Distributor/Fabricator, Industrial ...
    1 5
    Starting a new position in Quality for a distributor and fabrication… Where can I find resources to assist me with ...
    Guiomar Meaders 21d
    Jeffrey Wenzel Jeffrey Wenzel 20d

    Go to the IAQG, International Aerospace Quality group and look for the Supply Chain Management Handbook (SCMH). ...

    Steven Carpenter
    Member Facility Tours?
    12 29
    I'm nearly 2 years into my QA career. It's a small company and a lot of room for Q improvements. I can only learn so much ...
    Steven Carpenter Sep '21
    Grace Duffy Grace Duffy Sep '21

    Local ASQ sections in past years did attemptto schedule a company tour each year as part of their regularprogram. I ...

    Aimee Siegler Aimee Siegler Sep '21
    This is definitely something that varies by section. Our section (La Crosse/Winona) does mostly tours for ...
    Cynthia Aylen Cynthia Aylen Sep '21

    I encourage you to attend ASQ Meetings to enhance your knowledge. My experience at ASQ meetings and conferences ...

    Gary Grubbs Gary Grubbs Sep '21
    My experience as a member leader for many years is that tours were held annually in our section about 7 to 10 years ...
    Stephen Burns Stephen Burns Sep '21
    Steven

    We offer tours - we are appx 110k sq ft facility with appx 160 employees, both ISO9001 and ISO14001 ...
    Jose Perez Jose Perez Sep '21

    Facility tours are refreshing and widen your perspective, but often not relevant to your needs. I stay most ...

    Cyrus Parlan Cyrus Parlan Sep '21
    Totally agree with Gary. While facility tour gives new perspective and workplace insight to quality ...
    Zane Keniston Zane Keniston Sep '21

    Steven, where are you located?

    Girish Trehan Girish Trehan Sep '21

    Hello Valued Contributors,
    Good Day.

    My 2 cents on the ASQ Member facility tours.
    The idiom “ walk the talk” for the ...

    Michael MacCrae Michael MacCrae Sep '21
    What State do you live in? Our Section in Southern Ohio typically arranges to do facility tours each month in our ...
    Naveen Nandi
    Systematic Project or Problem Definition for your ...
    4
    I am talking about that , In a running company , if u see some things can improve by seeking some of the Non conformance ...
    Naveen Nandi Sep '21
    Chris Hermenitt
    Audit plan example/template
    4 49
    Hi colleagues, I'm looking for a general audit plan template that I can use for QMS internal audits. Do you have an ...
    Chris Hermenitt Aug '21
    Samir Mehta Samir Mehta Sep '21
    Hello Chris,
    See . attached couple of different templates.
    Samir Mehta
    Christopher Caserta Christopher Caserta Sep '21

    Copy of 2020 Audit Schedule Master.xlsx

    Not my creation but may be used as a template.

    Brian Pratt Brian Pratt Sep '21
    Please see attached as an example.

    Brian Pratt
    Larry Cichelli Larry Cichelli Sep '21
    I don't have a template per se, but I do have a form for each of our processes. At the top of each audit form, I do have the ...
    Luis Iturriaga Morales
    Agile and efficient documentation update
    8
    I was wondering what are your experiences with companies that are making so many improvements to their processes ...
    Luis Iturriaga Morales Sep '21
    Norm Howe
    Willingness to report quality problems
    23 79
    Does anyone have recent data on the % of employees who are willing to report quality problems in their ...
    Norm Howe Aug '21
    Larry Cichelli Larry Cichelli Aug '21
    At Midco International, 100%. The people in the shop floor report problems when the find them. Between QA and ...
    David Husman David Husman Aug '21
    Unwillingness to report problems is a fundamental Management issue - evidence that reporters are punished ...
    Luigi Sille Luigi Sille Aug '21

    I'am the Quality Manager at the Red Cross Blood Bank Foundation. I can say we report 100% of problems and or issues. ...

    Gregory Watson Gregory Watson Aug '21

    Hi Norm,

    You have raised an interesting question and the replies reflect what most mangers believe. Aware ...

    Aram Asaadi Aram Asaadi Aug '21

    nice point Gregory,

    I am also agree with you that having the competence and understanding the required ...

    Edmond Frost Edmond Frost Aug '21

    Both Mr. Husman and Mr. Watson make very good points. In my organization, we don't have very good statistics on the ...

    Gregory Watson Gregory Watson Aug '21

    Dear All,

    The concept of noticing, perceiving, and processing data was a major discussion point during the early ...

    Luis Iturriaga Morales Luis Iturriaga Morales Aug '21

    Gregory Watson:

    Dear All,

    The concept of noticing, perceiving, and processing data was a major discussion point ...

    Luis Iturriaga Morales Luis Iturriaga Morales Aug '21

    David Husman:
    Unwillingness to report problems is a fundamental Management issue - evidence that reporters are ...

    Cynthia Aylen Cynthia Aylen Aug '21
    Some companies have stated goals of zero corrective actions. That is completely counter to effective quality ...
    Daniel Zrymiak
    Reminder - Upgrade from Professional to Senior Member ...
    11
    Hello QMD members, This is a reminder of a 2021 campaign to increase the number and percentage of ASQ Senior Members ...
    Daniel Zrymiak Aug '21

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