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Grace Duffy
Pierce Story, co-chair of our Healthcare Quality and Improvement committee (HQIC), made some excellent ...
Grace Duffy Mar '19
Grace

How can I find this monograph? While not in healthcare, maturity models are something we are spending a lot of ...
Hi Grace- Healthcare organizations and how they work to improve is an area that I'm interested in learning more ...
The Monographs 1 and 2 are on the QMD My ASQ site under the documents at the bottom of the Healthcare Quality and ...
The Healthcare Quality and Improvement Committee (HQIC) is working now on Monograph 3 of the Healthcare Quality ...
Hi Grace, I agree with the concept and have seen often that in many hospital systems Quality is seen as a subset to ...
Jim, thank you for your valuable comments about back office value for continuous improvement in healthcare ...
Thanks Grace, I already had them but it never hurts to have another copy.  If you feel I can be of value to the ...
HI all,

I'm apparently very late to the game.  A pox upon me!  I just happened upon this thread this morning and ...
Norm Howe
Excited to be a new member of ASQ and the Quality Management Division.  I've been in the quality and manufacturing ...
Norm Howe 11h
Douglas Wood
The current CMQ/OE body of knowledge has been out now since 2018, and the next edition of the CMQ/OE handbook is at ...
We have strategy but I think something that is missing is tactical quality management with practical ...
Greetings,

Though a recent acquisition I became aware of the Shingo model.  Was surprised the current BoK only has ...
This is here but needs to be updated to reflect today's reality: III.B.4 on communication and technology. Teams ...
As technology changes accelerate, many Quality/ Organizational Excellence professionals are becoming data ...
    Douglas, 

    I couple of months ago we discuss here in this forum about topics related to the implementation of ...
    Douglas, I think thats a great idea.  I wonder if this can be done programmatically, like comparing two PDF docs to ...
    David,
    This is good. To come up with a list of possible tactics would probably start with a list of common dilemmas. ...
    Danny,
    What was your acquisition? How did you learn about the Shingo model? Was it a book? 
    And, Would you consider ...
    Aimee and Jerry,
    This past year has moved us collectively about a decade forward in applied tech. This sounds like a ...
    Luis,
    Thank your for the link to the Small business discussion thread. While we resist making separate BoKs by ...
    Douglas Wood
    We all know about the basic quality tools, the new tools, and all the others. Nancy Tague's book is perhaps the best ...
    Great discussion item, Doug. Yes, I have a trio of well known tools I use often with problem-solving CAPA type ...
    Dear Doug,
    It seems that I only use tools in combinations. Years ago I noted that each issue analysis or ...
    Greg,
    Thank you for the points you make. I have intuitively felt these 3 stages apply, but you put it into words very ...
    Greg, 
    I like your three stage model for problem-solving and I think I have intuitively approached most major ...
    Dear Doug and Carl,
    I have a perspective on this "singularity of tool selection" approach. Ishikawa and Kume both ...
    Dr. Watson,
    Your post brings to mind a few things.

    First of all, it took 5 years to realize the use of integrated tool ...
    I'm a bit surprised at how few responses this post has gotten. Perhaps no one has 'tool strings' that they rely on? We ...
    Doug, thanks for the memory reminder of what tools start a string of other tools for analysis or problem solving. ...
    Grace,
    Thank you for your 'string'  If we can find out what others do, we may find more commonality than you expect.

    ...
    Daniel Zrymiak
    This is a message to all QMD members who are currently Professional Members of ASQ. First, congratulations on your ...
    Daniel Zrymiak Sep '20
    In the pre-Covid era, ASQ Senior Members would receive a special lapel pin (I still have mine, along with my ASQ ...
    I upgraded to senior member last year and did not receive a lapel pin. Is it possible to get one of those?
    i didn't see anything online.  you could try contacting ASQ Customer Care at 1-800-248-1946
    Senior Membership was referenced in the recent presentation by ASQ HQ to member leaders.

    I hope that QMD members ...
    If QMD is appealing to the "Managerial" parts of the organization (being managers, directors, department heads, ...
    As a Senior member in good standing, I suspect that it is not the number of Senior members that is the main factor for ...
      Thank you Edward Theiss ‍ 

      I can only comment that I did not get upgraded to ASQ Fellow on my first attempt, and it was ...
      I did some additional analysis on the comparative value to ASQ of the different membership tiers.  A recent ...
      Here is a table of future projected revenues, based on the November membership growth data from Geographic ...
      This is an important consideration for those who wish to be authors and presenters within ASQ as well.

      For those who ...
      Rizwan Ahmed
      Dear Members,  I am a new member in ASQ.  I need to know how to prepare for certification of Certified Quality ...
      Rizwan Ahmed Dec '20
      As an ASQ Member, you should be able to navigate to the Member Gift page:   ...
      Aside from the CMQ/OE handbook, 4th edition previously noted, there is a good resource in the Quality Council of ...
      What a GOOD Question Rizwan Ahmed, 

      I should have asked this question long ago.  I am on my third round of taking a ...
      Good morning!
      I am preparing for the exam also. Thanks everyone for the responses. I am studying the CMQ-OE ...
      Dear Rizwan-   ASQ has a page on their website for each certification with lots of helpful informsation and links ...
      Lu Gan Lu Gan Dec '20
      Dear Rizwan,

      I also recommend CMQ/OE primer from Quality Council of Indiana. They also provide  Certified ...
      Excellent responses, especially practice questions.  
      Here are some practical suggestions.  Make sure you ...
      Jerry Rice Jerry Rice Dec '20
      Rizwan,

      I good place to start that will introduce you to the topics is the Quality Management Body of Knowledge ...
      Rizwan, 

      Congrats on joining ASQ. I would say the best way to prepare is to 1) start studying the ASQ CQM/OE handbook ...
      Also don't discount your own experience as well to prepare for the exam. I'm also working on this. Also take on other ...
      Susan Gorveatte
      I am curious to know how organizations are delivering Quality Customer Service in a COVID world.  How has your ...
      Peggy Milz
      One of the topics that came up during our Virtual Networking Salon at last week's Women in Quality Symposium ...
      Peggy Milz Dec '20
      Thank you for sharing this excellent article which displays some very interesting data trends.

      Another ...
      Luigi Sille
      Operational improvement/ Continuous improvements during this Pandemic. One thing we can agree on is that the ...
      Luigi Sille Dec '20
      Grace Duffy
      Laser measurements, weight, temperature, speed, and all kinds of indicators help manufacturing reduce ...
      Grace Duffy Nov '20
      Dear Grace,
      As an engineer I recommend looking at the quality characteristics required in the physical ...
      Greg, very well said. I totally agree, using the design function to prevent rather than incur defects during ...
      Hello Grace and Greg,

      Happy Thanksgiving.

      I have spearheaded projects on Disamatic Lines for Grey Iron/ Nodular ...
      Dear Girish and Grace,
      Yes, your implementation is what Grace referred to as perhaps a level 3 application. ...
      What an excellent exchange of ideas. I am working with a colleague doing applied research in use of technology for ...

      Discussion Category List

      Quality Management in Healthcare 258

      This discussion is maintained by the Healthcare Technical Committee.

      Quality Management Tools 107
      16 Topics 107 Posts
      Supply Chain Management 109
      2 Topics 4 Posts
      Training and Development 110
      11 Topics 54 Posts
      Leadership 111
      3 Topics 11 Posts
      General Discussion 230
      8 Topics 61 Posts

      This topic is for general Quality Management discussions.