Check out this hybrid/virtual webinar on August 20 from ASQ's Medical Device Division
GUERILLA TACTICS FOR QUALITY LEADERSHIP: GETTING THINGS DONE WITHOUT FORMAL AUTHORITY
Hybrid ASQ Medical Device Division Webinar
August 20 from 8:00 am to 10:00 am PDT
The term “guerilla tactics” may conjure images of ragtag armed fighters skulking about the jungle to ambush a better outfitted target. Obviously, that’s not what this workshop is about when it comes to changing your organization’s culture around quality. A better definition in this context, paraphrased from Google’s Dictionary, is that of a member of a small independent group taking part in activities performed in an impromptu way, often without authorization. In business we would more typically refer to such people as mavericks, leaders, change agents, or possibly even loose-cannons, heretics, or disrupters. Regardless of which labels you consider positive or negative, the common theme is that these are people with strong convictions who persist in driving change.
In changing quality culture, the goal is not to crush our opponents, but to convert them; along with everyone else. This means not just implementing a new process, system, or requirement, but winning over hearts and minds so that everyone truly engages in the change. Even those who agree with the need for change often still fear it; usually because they don’t know exactly what the change will be, how it will impact them, or how to get there. And change agents often aren’t sure how to address each of those legitimate concerns. A perception of needing permission often hinders the desire to lead change.
This hybrid event (via Zoom for remote attendees), with presenter Steve Gompertz, will show you how to lead, without formal authority.
Cost is $30 for ASQ members, or $60 for non-members. Additional information, including registration, is available here.