Having taught RCA and CAPA for 10 years, I heartily recommend this book: Root Cause Analysis, Second Edition
The ...

@Anastasis Alayon
I have often thought that the quality community tends to state problems too narrowly and ...

@Anastasis Alayon
First, take a look at GHTF/SG3/N18:2010 (in IMDRF archive) to see why CAPA is not a good term.

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@Douglas Wood Thank you for the recommendation!

@Ondrej Durej Thank you! I will read your article!

@Gregory Watson I love your approach, do you think we could have a conversation about it? Thank you in advance!

@David Manalan Thank you for the reference and for sharing your article! I will read it!

@Anastasis Alayon : I offer a low-cost, online training titled “Root Cause analysis and the 8D Corrective Action ...

@Anastasis Alayon
Dear Anastasis - Okay - email me to set up a conversation: greg@excellence.fi.

@Richard Tanner
Hello Richard, We, of course, can only speak in generalities however I would suggest approaching ...

@Richard Tanner I think you should have a frank discussion with this individual to share the long-term plan of them ...

@Richard Tanner
Hello! Over the years, I have created a Howze ‘curriculum’ which specifies what I will ...

@Richard Tanner

Training Leaders

Training a person to be a leader is much more important then teaching the ...

@Daniel Sniezek
An organization's quality leader has no greater obligation than that of developing those who ...

@Yvonne Howze : good observation. In one organization I informed the factory management team that our ISO-900X ...

@Miriam Boucher :
When there's an audit where I work, we have front room(s), a back room, hosts, doc pullers, ...

@Yvonne Howze :
Fear is the number one word I hear whenever the word Audit is mentioned... it doesn't matter what ...

@Susan Gorveatte Fear of making mistakes that will cause the company to lose the ISO 9001 certification usually ...