Western Massachusetts Section

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Welcome
ASQ Western Mass

Western Mass Home Page
Our Mission
The Western Massachusetts Section of the American Society for Quality (ASQ) is a group of business professionals dedicated to the advancement of quality.

You may contact the Leadership Team at ASQWesternMassachusetts@sections.asq.org Please refer to the About Us discussion for more information about our Section.
Table of past Technical Meetings (with links to presentations)
Our Current Local Job Board
Section Leadership Team — 2026
Contact Us
 Our Newsletters

Upcoming Meetings: Tuesday, April 14th , Tuesday, June 9th,Tuesday, September 8th, Tuesday November 10th

UPCOMING EVENT:

Mark Your Calendars 
Tuesday, April 14, 2026 
from 5:30-8:00 p.m. (EST) Technical Meeting-in-person meeting

To register (and be on the mailing list for RU’s), please register at https://forms.office.com/r/Sk4NHzv6hu 

When: Tuesday, April 14, from 5:30 PM to 8:00 PM. Sign in and socialize at 5:30 PM, and the event starts at 6:00 PM. 

WhereMunich Haus, located at 13 Center St, Chicopee, MA 01013, offers an in-person dining experience.

Dinner: Starts at 7 pm, $25.00 includes a full meal with 17 choices, drinks are additional (meal not required to attend the event!).

Continuing Education: .15 CEU for attendance/participation

 Overview of the Topic:

As part of our quality and compliance initiatives, we continue to emphasize the importance of “back to basics.” As a component of this initiative, we will provide an overview of Internal, Supplier, and Customer Audits. This session will cover the preparation process for these audits, management strategies employed during audits, process for effectively closing audits, and lessons learned.

These audits are instrumental in fortifying your processes, guaranteeing product quality, and sustaining trust with both internal and external customers and partners. Your active participation and unwavering commitment to these updates are pivotal in propelling your sustained success. This presents an opportune moment for anyone aspiring to deepen their understanding of quality auditing principles, whether you are a newcomer to the subject or simply seeking a refresher.

Our esteemed presenters, boasting a collective experience of 90 years in the field of Quality, will commence the program with a succinct overview of the three pivotal audits. Subsequently, the presentation will transition into a collaborative discussion, inviting your inquiries and contributions.

Panel:

Gary Grubbs is a retired engineer with over 42 years of experience, having worked in diverse fields at Monsanto/Solutia/Eastman. His expertise spans engineering, maintenance, manufacturing, project management, and SAP implementation. Over the past 27 years, he has dedicated himself to quality, holding positions as a quality engineer, lab supervisor, and site quality manager. Gary’s extensive experience encompasses quality systems for industrial chemicals (ISO 9001), automotive (IATF 16949), and pharmaceutical (NSF/IPEC/ANSI 363) industries. Notably, he recently held a contract quality manager position at Eastman’s global automotive design facility in Springfield.

Brian Mailhot is a Quality Professional - ASQ Member since 1991. Current ASQ Senior Member, ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE) since 2000, Active ASQ Western Mass Section Member Leader - Current Western Mass. Section Chair, Quality Improvement and Quality Management experience in commercial (ISO 9001), aerospace (AS9100), and medical device (ISO 13485) manufacturing. Experience in QMS Management and Quality/Continuous Improvement in small to large company environments, family-owned to corporate/global business organizations. BSBA and MBA degrees from American International College. Current role - Supplier Quality Specialist at Karl Storz Endovision, Inc. in Charlton, MA.

Kurt Moore (B.S. in Chemical Engineering, West Virginia University; M.B.A. and M.S. in Engineering Management, Western New England University) brings 43 years of experience in chemical manufacturing, having worked with Monsanto and Hercules Incorporated/Ashland Ltd. Throughout his career, he has held positions in Environmental Health & Safety and Production Supervision. However, his primary focus has been in quality management—particularly in Quality Project Management roles. He recently retired as Senior Warehouse/SAP Manager at E Ink in South Hadley, Massachusetts.

Below is the link to the presentation from our February Technical Meeting – Quality Trivia Challenge – ASQ Western Mass Section

Quality Trivia Challenge.

Our Annual Plan is now available at the following link:ASQ Community Annual Report 2025

The Hartford Section is offering certification courses. DEADLINE: Sign up by Friday night, January 23, 2026 Do not delay!!

Below is the link to the presentation of our November 11, 2025, Dinner meeting - ASQ Western Mass Section

Quality 101

Below is the link to the presentation of our September 9 2025, Dinner meeting - ASQ Western Mass Section

Training, Sometimes it’s More than just Training

 Download the 2024 Annual Report here.-ASQ Community Annual Report

Below is the link to the presentation of our June 10, 2025, Dinner meeting - ASQ Western Mass Section  Quality Risks and Opportunities with Peers to Improve Quality, Communication, and Identify Opportunities for Improvement

Below is the link to the presentation at our  February 11th,  2025, Dinner meeting -ASQ Western Mass Section Trivia Challenge… All things Quality!

Below is the link to our November 12, 2024, 2024, Dinner meeting presentation -ASQ Western Mass Section- 

The Design Process-Its not as complicated as you think

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