Quality Press News - From Disruption To Transformation

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From Disruption to Transformation
Dear Reader,
If there’s one thing 2020 taught many businesses, it is the importance of pivoting quickly. At Quality Press, we recognize many of our readers are making the transition from digital disruption to transformation. As part of our strategic long-term goals, we aim to provide readers with relevant content on Quality 4.0 and find innovative delivery methods for offering digital content.
Check out the newest Quality Press digital book catalog that lists all active titles in one place. Use your smartphone and scan the QR code to go directly to the Quality Press bookstore site.
Or you can click on the link of a title that piques your interest and read a description of it before purchasing.

All the best,
The Quality Press Team
New to the Bookstore
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Excelling on a Digital Transformation Journey
By Therese Costich
Disruption impacts every industry, and it is essential for an organization to meet or exceed stakeholder expectations. How an organization manages the ever-changing world of digital evolution in the present will ultimately shape and determine its future. This field guide will show you how to integrate people, processes, and technology to create greater efficiencies and profit.
Therese Costich is president and managing partner of the Costich Group. She has spent more than 25 years in the digital transformation, lean Six Sigma, and continuous improvement world, working with employees from the C-suite to front-line associates, for several Fortune 500 companies.
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The ASQ Certified Medical Device Auditor Handbook, Fourth Edition
By Scott A. Laman
This latest edition replaces the former handbook, The ASQ Biomedical Quality Auditor Handbook. General editor, Scott A. Laman, collaborated closely with quality experts in the medical device industry to align the new handbook’s content to ASQ’s Body of Knowledge (BoK) for the CMDA (Certified Medical Device Auditor) certification exam. New to the latest edition:
  • A chapter covering the EU medical device regulations
  • Updated content about In Vitro Diagnostic (IVD) devices
  • Updated content about quality risk management (ISO 14971 and ISO 13485)
  • Improved quality tools and techniques
Scott A. Laman is Senior Manager, Quality Engineering and Risk Management at Teleflex, a medical device company. He holds B.S. and M.S. degrees in Chemical Engineering from Syracuse University. Scott is a PMI-certified PMP, Fellow of the American Society for Quality (ASQ), and has several professional ASQ certifications.
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Quality 4.0 and Digital Transformation
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Connected, Intelligent, Automated: The Definitive Guide to Digital Transformation and Quality 4.0
By N.M. Radziwill
Quality 4.0 is for all industries, and this book is for anyone who wants to learn how Industry 4.0 and Quality 4.0 can help improve quality and performance in their team or company. This comprehensive guide is the culmination of 25 years of research and practice—exploring, implementing, and critically examining the quality and performance improvement aspects of Industry 4.0 technologies. Navigate the connected, intelligent, and automated ecosystems of infrastructure, people, objects, machines, and data. Sift through the noise around AI, AR, big data, blockchain, cybersecurity, and other rising technologies and emerging issues to find the signals for your organization.
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Quality Experience Telemetry: How to Effectively Use Telemetry for Improved Customer Success
By Alka Jarvis, Luis Morales and Johnson Jose
The real-time nature of data and the advent of machine-learning algorithms have set the stage for a new era that the authors call adaptive customer experience. The premise of this concept is that real-time availability of customer experience data opens the door for real-time responses based on machine-learning algorithms. This creates an unprecedented opportunity to change the relationship between customers and the systems they depend on in their digital world. The proliferation of sensors and improvements in data science capabilities are creating an environment where the possibilities for telemetry are limitless. The book provides several examples of use cases and applications that help bring telemetry to life.
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Data Integrity and Compliance: A Primer for Medical Product Manufacturers
By José Rodríguez-Pérez, PhD
D#FFFFFF;">ata integrity is a global mandatory requirement for the regulated healthcare industry. It is more than a mere expectation—it’s a basic element of good documentation practices, one of the most fundamental pillars of a quality management system. Robustness and accuracy of the data submitted by manufacturers to regulatory authorities when bringing a medical product to market are crucial.
The purpose of this book is to consolidate existing data integrity principles and expectations from several regulatory sources—including the U.S. Food and Drug Administration, World Health Organization, and European Medicines Agency—into a single and handy document that provides detailed, illustrative implementation guidance. It serves as a means of understanding regulatory agencies’ position on good data management and the minimum expectation for how medical product manufacturers can achieve compliance.
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Data Quality: Dimensions, Measurement, Strategy, Management, and Governance
By Rupa Mahanti, Ph.D.
Good data is a source of myriad opportunities, while bad data is a tremendous burden. Companies that manage their data effectively are able to achieve a competitive advantage in the marketplace, while bad data can weaken an organization. This comprehensive book provides guidance on the different aspects of data quality with the aim to be able to improve data quality. Students, academicians, professionals, and researchers can all use the content in this book to further their knowledge and get guidance on their own specific projects. It balances technical details and higher-level qualitative discussions with case studies, illustrations, and real-world examples throughout.
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Author Spotlight
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Take a moment and listen to this webcast from author Dennis Delisle (Lean Healthcare).
In this exclusive webcast, Dr. Dennis Delisle, author of the book Lean Healthcare, shares a model and strategy, as well as some lessons learned in implementing lean thinking in a practical way. Using practical examples, he outlines the approaches and tools needed to facilitate rapid improvements and consistent successes that ultimately will save time and money.
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News ASQ News 02/25/2021 2:36pm CST