Presentation Topic: Voice of the Customer in Improvement Projects
Presentation Speaker: Tony Belilovskiy, Principal, C3 Excellence
Most executives and change leaders emphasize that customer satisfaction and excellent service are top priorities and keys to success. In this session you will hear about how to achieve those goals with speed and simplicity, using unconventional thinking to achieve outstanding results
Register In-Person (1.0 RU with workshop participation): Link
In Person Venue: Carl DeSantis Building at Nova Southeastern University's Huizenga School of Business, 3050 Ray Ferrero Jr Blvd, Davie, FL 33314. Room 3000 (third floor). Pay-to-park at the kiosk in the garage or use the PayByPhone App ($1.50/hr).
Register Online (0.5 RU): Link
After Dinner Workshop: The Business Model Canvas, by Robert Lloyd
Registration/Networking begins at 5:30 pm
Dinner at 6:15 pm
Bonus RUs In-Person, After-Dinner Workshop at 6:45 pm
Announcements and Featured Presentation begin at 7:30 pm