A Random Walk Toward Quality
This one-hour session takes you on a stroll through varied topics related to quality, communication, and institutional difficulties to change.
All of us face challenges, most every day. No one starts out trying to do a poor job, but mistakes still happen; either in our local world, or in the global environment (financial, diplomatic, environmental.) Sometimes all we need is a twist to our outlook to make a difference, to reach a new level of commitment to improvement.
Rather than focus on a single topic, this fast moving talk engages the participants by asking them to participate in the discussion, choose the very order of up to 16 subjects, and avoids the usual ‘death by PowerPoint’ scenario.
This talk is not a doom and gloom look at the world, but an attempt to look at where we are and where we may go if we take hold of our choices and plan what we want to see in the future.
Presenter
Doug Wood
Bio
With over 40 years in the areas of cost of quality, office waste, root cause analysis, performance measurement, Mr. Wood has taught these plus auditing, Lean, Six Sigma, statistics, and failure modes and effects analysis. He has 5 ASQ certifications: CQE, CQA, SSBB, CMQ/OE, and CQPA.
Author/ editor of "The Executive Guide to Understanding and Implementing Quality Cost Programs", (ASQ Press 2007); "Principles of Quality Cost: Financial Measures for Strategic Implementation of Quality Management" 4th ed. (ASQ Press 2013) and “Certified Manager of Quality/ Organizational Excellence Handbook 5th Edition.”
He was the 2023 recipient of the ASQ Quality Management Division Howard Jones Award, given for outstanding long-term service as the Vice Chair of Education from 2015-2021.
He has a M.S. (2014) University of Central Missouri - Industrial Management and a B.S. (1978) Western Michigan University, Kalamazoo, Michigan - Industrial Engineering
The company's website is www.dcwoodconsulting.com.
Linked in: www.linkedin.com/in/douglascwood/
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