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The Principles of Quality Management: Star Trek - Going Where the Quality Gurus Have Gone Before!
Somehow, Star Trek and the Enterprise seemed to triumph over every difficult situation, and all in the 1 hour time slot allotted. Upon closer study, it’s easy to see they are using some common principles of quality management.
Tony DeMarinis will show how these principles are illustrated in familiar Star Trek scenarios and provide some insight to how they can continue to work for organizations today.
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