Hello Morgan!
I hope that your journey to ISO certification has been smooth and rewarding. I am a little late to this thread but if there are still roadblocks that you are trying to overcome, I will be glad to offer some assistane. Implementing a QMS should start with defining the Context of the Organization - which will help you establish policy, scope, objectives, and to determine the extent to which controls should be implemented, develop processes and procedures, and establish metrics for gauging the effectiveness of your QMS. Of course, a culture of continuous improvement is a pre-requisite.
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Tamara Grumbles
Consultant
Grumbles Business Support Services, LLC
Bridge City TX
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