Our company has been asked to complete a supplier re-evaluation form from a customer who is also a competitor. It's a relatively simple questionnaire with 14 yes or no questions. But with each of these questions, they've asked for copies of our procedures or other quality documentation. Beyond a copy of the Quality Manual, they're requesting copies of management review meeting documents, our organizational chart, examples of our job descriptions, training records/certificates, our approved supplier list, lot/serial history, etc.
Top management at our company finds this off-putting and questions the "normalcy" of requesting this type of information in a supplier re-evaluation, especially with this customer also being a competitor. Our company (in the medical devices industry) is certified to ISO 9001:2015, and the plan was to provide some of the documentation they were asking for, but not all of it. Top management believes our certification should be evidence enough of the existence of this documentation. Anyone have any thoughts or insight they could share on this? Thanks!