COVID 19 and Human Factors of Quality

Dear All,

COVID -19 pandemic created a new office/work environment within almost all the organizations. This situation also led the employees to work as per health regulations which are of utmost importance to control the spreading of the pandemic.

As Quality Professionals we normally consider” human factors of quality” as an area to be considered as it has a direct impact on the quality of products and services. With the new set up how can we address ‘human factors of quality' effectively?