I am an ASQ member for over 30 years. I have been a reliability engineer, programer, designer, Supplier quality manager and engineer, and a project engineer. In total I have 43 years of experience in all areas of quality, reliability, and supply chain. I have worked with all of the major QMS systems including ETQ, MasterControl Quality Management System, and several systems that were created by the companies I worked for. I specilize in crisis management in quality situations. I have written hundreds of 8d both for customers and from a supplier stand point. I have degress in EE, Physics, and History. If I can be of help please contact me. Thanks Ray Oakley.