My names Kevin and i'm a recent ME graduate that's been hired into a quality position at a small machine shop.
The goal for the owner is to get ISO certified, so I'm doing the best that I can to implement a proper QMS.
My current question, when there is a part failure, either due to machine, or operator error, how do we record this?
Does a simple NCR suffice? The owner is looking to track these part failures and keep record for review of employee performance.