New Terms to be added to Glossary
Sorry, I did not see Seiche's post asking me to start a new thread.
Jim and Grace:
Here are some of the missing words that will be value add to the glossary. These are used by quality community in any industry 
  1. Business Continuity
  2. Blindspot
  3. Best in Class
  4. Configuration 
  5. Engagement
  6. Environmental Scanning
  7. Innovation
  8. Integrated Management System  
  9. Knowledge management
  10. Knowledge Bias
  11. Outsourcing
  12. Organizational Learning
  13. PEST analysis
  14. Quality 4.0 ( also explain the previous versions)
  15. Quality Culture  
  16. Quality at the Source 
  17. Strategic Alignment
  18. SMART objective
  19. Transformation
  20. Why-Why analysis (a.k.a 5 Why Analysis)
Would you be able to consider in your next revision?

2 Replies
Yes these would need to be vetted for sustainability and added.
Grace Duffy
111 Posts
Govindarajan Ramu‍ . These are good suggestions, Govind. We will add these to the suggested list for future improvement. Quality Progress may already have a project plan for continuous updates to the Glossary. Document control being one of our ASQ strong points, of course.