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Cynthia Nazario
I’m excited to introduce Gary Netherton,  quality manager at Northwest Door in Puyallup, WA, and author of “More ...
Cynthia Nazario Dec '18
Cynthia Nazario
Thank you, Gary, and all attendees for the engrossing live chat today. Don’t forget to check out Gary’s article, ...
Cynthia Nazario Dec '18
Jamison Kovach
In your article, you mention data review methods such as measurement system analysis, control charting and gauge ...
Jamison Kovach Dec '18
One of the big things in service side (as this is where I began to learn to question the data) is sampling the data and ...
Thanks for sharing your thoughts. Any ideas for data review methods to use in office processes? For procurement, ...
For procurement, there is often the cross check for inventory.  While many companies have an annual physical ...
Jeanine Becker
Any suggestions on how to communicate the value of data quality to company leaders and decision makers? 
Jeanine Becker Dec '18
Excellent question! I am interested in this as well.
One of the biggest ways that I've shown the value of data quality is to show an example of where it has failed.  By this ...
Cynthia Nazario
This question came in earlier for you, Gary. Why is data quality so often overlooked by organizations?
Cynthia Nazario Dec '18
I believe that many companies are actually "thrilled" that they have data.  So many do not and when they do have it, ...
I agree! Getting data for my company is like pulling teeth.
What are some of the specific challenges you've faced when collecting data?
For one, I have a hard time convincing the right people that it is worth the effort. We are not manufacturing and not ...
So, you work in a non-automated service environment? is this correct? If so, what are some of the data review ...
Cynthia Nazario
In an organization, who should ultimately be responsible for data quality?
Cynthia Nazario Dec '18
That question will be arguable for many.  In my organization, data quality is the responsibility of those ...
I agree here, too! I am the quality department for my company and sometimes the expectation is that I will figure out ...
Jamison Kovach
Can process audit be used to help prevent operators from falsifying data (that must be collected or input ...
Jamison Kovach Dec '18
That is an excellent point to address!  Here is what I recommend.

(1) Resources.  What data do you want and need.  Do ...
Shannon Bishop
You mention in your article using tools to help clean data. Are there any pitfalls to using certain tools? if so, how ...
Shannon Bishop Dec '18
There can be pitfalls to using any tool.  The biggest pitfall I've encountered is not understanding how the tool ...
Cynthia Nazario
What implications do GDPR or other government regulations have on data quality?
Cynthia Nazario Dec '18
I believe that depends on the type of data.  For example, if you are using personal data (health records, ...
Shannon Bishop
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Shannon Bishop Dec '18
I believe that any industry can benefit from Big Data.  That said, if your data is incorrect or untrustworthy, then ...