We heard you loud and clear…so now we have an ASQ division specifically focused on Financial Services.  Welcome to this new community. Together we will explore:
  1. How methodologies like Lean, Six Sigma and Agile are fueling transformation, innovation and client experience initiatives
  2. What types of training and certification are available to you - helping you to either re-tool or get to the next level in your career
  3. Best practices from our peers through panel discussions, white papers, webinars and case studies
  4. All topics that are of interest to you in the space of quality and financial services, so get involved
As the chair of this newly formed division I am delighted to have you join our community.  If you wish to participate more directly – become a subject matter expert on a topic, submit an article or presentation, or join our management committee – please contact segments@asq.org.

Otto Justo Kunhardt
Chair, Financial Services Division


Upcoming Events

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Recent Discussions

Richard Uphoff
If you are attending the 2022 Lean Six Sigma conference in Phoenix this week, please stop by and say ‘Hi’ and pick up ...
Richard Uphoff Feb '22
Michael Nichols
There are many articles about the key reason continuous improvement projects fail. I’m looking for data on what ...
Michael Nichols Oct '21
Michael Nichols
Welcome to the new Financial Services division! several hundred people have joined just in the first few weeks. ...
Michael Nichols Nov '21
Michael Nichols
I’m looking for a simple real world example the demonstrates the linkage between a core business process and a ...
Michael Nichols Dec '21

Latest Resources

Community Information
How does Quality apply to the Financial Services Sector? Quality, as a mindset, has helped financial companies deliver to its customers what they want, when they want it, at a price that matches the perceived value. In this division, we will:
  • Explore how other firms have leveraged classical Quality tools like Lean Six Sigma to improve client experience and enhance operational performance
  • Share best practices and learn common pitfalls
  • How and where to deploy Quality as an initiative
  • Identify and develop common interests as a community
  • Create opportunities for professional development and networking with your peers globally.

Who should join?
If you are currently working in the Financial Services Section, regardless of function or role, join us. If you're currently an ASQ member and would like to be a part of the Financial Services Division, contact ASQ Customer Care to add to your membership.

Help us Grow
If you are a quality professional in the Financial Services Sector, help us grow by volunteering on the leadership team to share your knowledge on a webinar, article, or discussion or recommend ASQ and the division to your colleagues.