You are now a member of the Healthcare Division.

Welcome to the Healthcare Division Community!  We are a community of ASQ members that include providers of healthcare and services, supporters of the providers, and others allied to the field. Our purpose is to offer and disseminate information relating to applications, research, innovations in quality theory and practice in healthcare.

Our myASQ community space is designed to give our members centralized access to content within our Healthcare Body of Knowledge (by searching under Resources), as well as the ability to connect and interact with other community members. Our members  come from all kinds of industries and are located in many countries around the world.

As a new member of our community, we encourage you to check out our upcoming events and start interacting with other members through our discussion board. We also encourage you to take a few minutes and check your notification settings so that you don't miss out on any of our great content (don’t forget to save your selection!).

The Healthcare Leadership Team is here to serve you and we hope to see you around the community!


Congratulations to Diane Mussmacher, our 2021 WCQI booth winner of a $100.00 Amazon gift card, Diane is a quality professional with experience in laboratory testing, drug substance and drug product manufacturing, and life sciences. Analytical, technical and data-oriented with success in root cause analysis, finding improvements and ... more
Posted by Deborah Meeks on Healthcare Division Jun 12, 2021 8:26 PM CDT
The healthcare division is proud to present the inaugural publication of “The Healthcare Report”. “The Healthcare Report” is a newsletter for healthcare professionals with articles intended to inspire, inform and acknowledge (with a bit of fun too!).Click on the attachment or the link below to view the Newsletter: ... more
Posted by Deborah Meeks on Healthcare Division Jun 12, 2021 7:47 PM CDT
Congratulations and Thank you to the Healthcare Division Leadership Committee for your time and dedication. It's only because of you that we were able to achieve this recognition. more
Posted by Deborah Meeks on Healthcare Division May 22, 2021 7:50 PM CDT

Upcoming Events

No Data Available

Recent Discussions

Anindya Sarangi
Dear Members, My name is Anindya Sarangi from ASQ India office based out of New Delhi. We are initiating a free ...
This sounds amazing!!
Thanks for sharing this opportunity with the HCD.
Hopefully some of our members ...
Thanks Debbie, I will look forward to your guidance and suggestion.
Dear Ms.Anindya

First of all, I like to appreciate your initiative and I would like to participate in one of the ...
Margot Wilson
Hello All. As we are starting to see more supply with vaccines, can anyone share some lessons learned or tips with ...
Margot Wilson Mar '21
Deborah Meeks
You won't find the word "Systemness" in the dictionary but it's been around for a couple of years...just google it! ...
Deborah Meeks Feb '21
Susan Peiffer
On behalf of the gracious author, Dr. Jorge Luis Romeu, I am posting this pdf "Summary of a Year of Work in Covid-19 ...
Susan Peiffer Feb '21
Thanks Sue!!
Deborah Meeks
2020...what a year! Virtual became the routine. Work/life balance turned into a grey zone. Home, work, ...
Deborah Meeks Jan '21
Glenn Findling
Hello Community, I am looking for a new book to listen to on Audible. What are the must "read" books for Healthcare ...
Glenn Findling Oct '20
Hi Rob,

That is a great question...I hope we get some responses because I'd be interested also.

I always have time to ...
Hi Rob, 

Here are a few that I've read that are applicable to healthcare/training: 
  • The Checklist Manifesto ...
Thanks Anne! I just checked and these all have an audio option and they look like great books!

Glenn Findling
Happy Case Management Week . Thank you for all the work you do for our patients and team members.  I know it is not said ...
Glenn Findling Oct '20
Deborah Meeks
1. Did you know that this week exists? 2. Do you celebrate this week in any special way? 3. Let's brainstorm and share ...
Deborah Meeks Sep '20
James Bossert
Hello fellow members, I am giving a webinar on Oct 16 at 10AM central time on Continuous MSA. Here is the link: ...
James Bossert Sep '20
Deborah Meeks
How are critical values (example: lab tests) reported at your facility/practice. 1. Who is notified of critical ...
Deborah Meeks Jul '20
The lab tech calls the Provider, as soon as it gets the critical values

Latest Resources

  • Core Roles in a Strategic Quality System HBOK 3-345
    Title Core Roles in a Strategic Quality System
    Author(s) Ken Imler
    Source Quality Progress
    Published Date 2006-06
    Topic Work System Design

    Work System Management

    Abstract When ...

    Date Created: 12/20/2020 05:34 PM
  • Healthcare Division Newsletter: January/February 2010 HBOK 3-198
    Title Healthcare Division Newsletter: January/February 2010
    Author(s) ASQ Healthcare Division
    Source ASQ Healthcare Division News Letter
    Published Date 2010
    Topic Governance and ...

    Date Created: 12/20/2020 05:33 PM
  • Reduction of the Incidence of Hospital-Acquired Pressure Ulcers HBOK 2-198
    Title Reduction of the Incidence of Hospital-Acquired Pressure Ulcers
    Author(s) Joe DeFeo and J. Er Ralston
    Source ASQ Healthcare Division
    Published Date 2009-12
    Topic Medical Ethics

    Data ...

    Date Created: 12/20/2020 05:31 PM
  • Standards Outlook: Output Really Does Matter HBOK 1-569
    Title Standards Outlook: Output Really Does Matter
    Author(s) John E. “Jack” West
    Source Quality Progress
    Topic Legal and Regulatory Requirements; Work Process Design (including environments of ...

    Date Created: 12/20/2020 05:28 PM
Community Information
The Healthcare Division of ASQ strives to engage stakeholders at all levels in improving the efficiency and efficacy of a global healthcare system utilizing a customer focused systems approach by encouraging research, innovation, and the formation of learning partnerships to advance knowledge of healthcare quality.

We encourage research, innovation, and the formation of learning partnerships to advance knowledge of healthcare quality.

We promote application of quality concepts and tools among healthcare division's members, their organizations and the global community for the advancement of excellence in patient-centered and cost-effective healthcare services.​
ASQ HCD and its partners will add value to members and the global healthcare communities by providing the best resources (or expertise) in healthcare quality.​

HCD Leadership (2021):
Chair - Debbie Meeks
Chair Elect - Rowena Sano
Secretary - Patrice Griffith
Events Chair - vacant
Examining Chair - Marianne DiPierro
HBOK Chair - Margot Wilson
Membership Chair - Rob Findling
Newsletter Chair - Mahmoud Radwan
Scholarship Chair - Danny Duhan
Webinar Chair - Tony Capuano
Website Chair - George Krempel