We welcome you to the ASQ Education Division! We think of Quality in Education in two ways:
  • "QUALITY in Education" - Attaining excellence in the education system by monitoring key performance indicators and performing the strategic and tactical work necessary to meet goals and improve continually
  • "Quality in EDUCATION" - Integrating quality leadership, thinking, concepts, and skill areas in K-12, higher education, and workplace curricula and classrooms
Our Approach:
We have established three areas of emphasis for quality in education: K-12, Higher Education (including community colleges), and Workplace Development and Training. With each one of these areas, we support ASQ's global transformation initiative and ASQ's social responsibility movement.

Best practices include the Baldrige Education Criteria, Lean Six Sigma, and quality standards related to education.
The Education Division is holding steady with approximately 4,500 members. The Division Leadership Team works to ensure member satisfaction by evaluating and acting on responses to the annual Voice of the Customer surveys. The division publishes the open access, peer-reviewed Journal for Quality Perspectives in Knowledge Acquisition and the Division newsletter, QED News.

The Education Division supports and participates in ASQ's World Conference on Quality and Improvement.

How to Get Involved Now
The Education Division leaders are committed to creating a community for members to network and learn from others about the issues of greatest interest and concern. We believe there are many educational activities for member engagement and we invite your participation! Check out our Network Group discussions and feel free to submit your ideas, questions, comments to drive more discussion. Your feedback and suggestions always are welcome. Just contact our division chair, Belinda Chavez, if you have any questions.


Wednesday, October 20 2021 from 6:00-7:00 pm CDT Registration Link: https://attendee.gotowebinar.com/register/648683689876907533 Abstract: There are a lot of factors that affect the quality of an online course. One of the factors is course design which is an integral part of the Quality Matters (QM) process. The standards of the QM Rubric ... more
Posted by Belinda Chavez on Education Division Sep 21, 2021 3:42 PM CDT
Date & Time: Wednesday September 15th, 2021 6:00-7:00pm CDT Registration Link: https://attendee.gotowebinar.com/register/1661682444005353230 Webinar Description Dunwoody College of Technology has established a unique lean manufacturing laboratory to provide hands-on learning experience to its School of Engineering students. The ... more
Posted by Belinda Chavez on Education Division Sep 13, 2021 9:23 AM CDT
Cartooning for Quality by Craig Plain Wednesday, July 21, 2021, 6:00 pm, CDT Registration Link: https://attendee.gotowebinar.com/register/198858088731106573 Webinar Description Graphics in Quality are used in various areas such as flow charts. This unique presentation explores lesser known aspects of using graphics in quality. A key ... more
Posted by Belinda Chavez on Education Division Jul 12, 2021 11:53 AM CDT

Upcoming Events

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Recent Discussions

Cindy Veenstra
February 21-27 is National Engineers Week. It is an appropriate time to CELEBRATE and reflect on the work on ...
Cindy Veenstra Feb '21
Elizabeth Cudney
I am curious to hear what metrics are used to measure quality in education and why you think it is a good metric.
For our colleges and universities, I prefer to think of quality in education in terms of the graduation rate. A high ...
For our school division, our main metric we focus on is graduation rate, coupled with a secondary metric of First ...
Helen Tran
Happy New Year Education Division! Hope everyone is doing well!  Question of the day - what's the one skill you ...
Helen Tran Jan '21
Hi, Helen! I am constantly developing my writing skills. Peer reviews are extremely important to me. Each time I ...
Cindy Veenstra
Why is STEM Education Important in ASQ? In the future we will need more quality engineers and innovaters to improve ...
Cindy Veenstra Jul '20
Congratulations on the publication of a very useful and thorough reference.
Thanks so much for starting this conversation, Cindy!  I too am very passionate about the need for STEM education ...
Jill, the STEM career interview sounds like fun! Thanks for sharing! 

An additional comment: With respect to education outreach, consider these three engaging websites for students ...
Terri Showers

Cindy, thank you for raising the question about the importance of STEM education to ASQ. As a former ...
Update:  I was interviewed by the students on Friday, and the group was all female!  They asked very thoughtful ...
Update 2:  Spent part of this evening listening to / viewing all of the presentations and they were great! Here is a ...
Hi Jill, Thanks for sharing!  I loved watching the video and could tell the students were excited about their ...
Thanks for sharing this great resource, Cindy. I have shared it through LinkedIn, and I plan to share it with our ...
Marianne Di Pierro
My concerns encompass both Education and Healthcare.  Conversations have turned to the critical task of ...
Paul Jensen
A graduate student and I are studying pathways into quality careers for undergraduate engineering students. We ...
Paul Jensen Oct '21
Ver-Non Wakefield
Dear Education Division Members, I am conducting a survey sponsored by the Robert W. Plaster Graduate School of ...
Belinda Chavez
Dr . John Robert Dew, retired Senior Vice Chancellor for Student Services and Administration for Troy ...
Belinda Chavez Mar '21
Belinda Chavez
The K-12 Network Group has a new leader! Jim Bennett, Technology Services Manager for the Greater Saskatoon ...
Belinda Chavez May '19
Thanks for the warm welcome Belinda!  I'm looking forward to working with everyone interested in quality, in the ...
Elizabeth Cudney
Thank you to everyone that was able to join the Education Division Membership Meeting! The turnout was great! We ...

Latest Resources

Community Information
The ASQ Education Division informs and networks on knowledge and best practices related to Quality in Education. Our members are educators, administrators, and quality professionals throughout the world at all education levels (primary, secondary, higher education, and in the workplace).

Our Mission: To promote networking worldwide on quality in education, including K-12, Higher Education and Workforce Development.
Our Vision:
Shape the Future through Quality in Education and Professional Development.