Welcome
To help you navigate around our Community, we wanted to outline where you can find our content using the myASQ site, and where appropriate have used common identifiers (graphics) to help categorize the Member Benefits. Please return to this page when needed to help you find what you're looking for.
| Member Benefits | Content | myASQ Location |
|---|---|---|
| SQBOK | Framework Mastery Levels Toolkit |
Resources |
| Professional Development | Competitive Advantage Newsletters Webinars ASK SQD Discussion Board Intent to Volunteer |
Resources Resources Discussions Message |
| Member Benefits | Awards Scholarships |
Resources |
| News | General Updates | News |
Upcoming Events
Recent Discussions
Relevance
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Hector Rodriguez
11d
Self development, hands on, culture and properly deployment strategies (supported by upper management) are ...
9
On June 8, 2020, the Service Quality Division (SQD) shared our business plan for 2020 with our members through our ...
Leia Patzernuk
Jun '20
9
Recent COVID-19 pandemic has caused havoc and chain of economic downturn is hitting the world. Several hundreds ...
Zubair Anwar Khurshid
Apr '20
6
Special circumstances require specific ways of management. Current COVID-19 has hit the world very hard and ...
Zubair Anwar Khurshid
Apr '20
1
Special circumstances require specific ways of management. Current COVID-19 has hit the world very hard and ...
Zubair Anwar Khurshid
Apr '20
6
Quarter 1 of 2020 has been horrible for almost all of the countries worldwide. While, the world is still going ...
Zubair Anwar Khurshid
Apr '20
Latest Resources
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Competitive Advantage Newsletter (2020)
The Service Quality Division produces a regular newsletters for our Members. In this post you will find the newsletters released in 2019. Please check back throughout the year for updates.
If you are interested in contributing to our ...
Date Created: 08/17/2020 04:40 PM -
SQD Volunteer Position Job Descriptions
Interested in volunteering for the SQD Leadership Team? Here are the job descriptions we've created. As new positions become available we will add to this page, so check back periodically. Thanks!
Date Created: 04/23/2020 01:34 PM -
Awards Overview
The Service Quality Division offers several awards on an annual basis. Award Recipients will be recognized at the World Conference on Quality and Improvement (WCQI) or other Division event as appropriate. To nominate an ...
Date Created: 07/17/2019 10:17 AM -
Scholarship Overview
The Service Quality Division (SQD) offers an annual scholarship for any eligible member, or family member of the Service Quality Division, or an individual sponsored by an eligible SQD member.
The number of scholarships, and the ...
Date Created: 07/17/2019 10:11 AM
Community Information
Category:
Technical
Description:
The Service Quality Division has been part of ASQ since 1991, supporting individuals working in the services industry. Our members are from the following types of organizations:
- Financial Services (banking, finance, insurance)
- Hospitality and Travel (hotels, airlines, travel agents, restaurants)
- Professional Services (consultants, legal contract services)
- Regulated Industries (public utilities, transportation)
- Not for Profit Sectors (associations, government agencies)
- Retail Business (customer service, sales/marketing)
- Members of support service functions (manufacturing or service organizations.)
- Anyone interested in learning more about service quality or sharing their experiences and knowledge in service quality.
Access:
Public
Members:
1426
Community Admins
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Leia Patzernuk (Owner) -
