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ASK SQD Discussion Board
Intent to Volunteer
We're currently looking for volunteers to join the SQD Member Leader team. On the resources page you'll see our Volunteer Opportunities , which includes the job descriptions for an Event Coordinator and a Content Management Coordinator. If you're interested in volunteering, please reach out to one of the SQD Officers for more information. moreon 04/23/2020 01:54 PM
The Service Quality Division (SQD) leadership team held our annual business planning and budget working session to identify our 2020 objectives and build a plan to support them. This in-person session provides an opportunity to discuss how effective we were in meeting the previous year's objectives, determine which objectives should carry over ... moreon 11/24/2019 08:27 AM
The Service Quality Division is pleased to announce the results of our officer elections for the 2020-2021 term. Chair: Rob Houle Rob is currently Chair-Elect and has the distinction of having previously supported the Division in all elected officer roles, as well as several stints as Conference Co-Chair. Rob is a Senior Manager – IS Quality ... moreon 11/05/2019 03:48 PM
SQD Volunteer Position Job Descriptions
Interested in volunteering for the SQD Leadership Team? Here are the job descriptions we've created. As new positions become available we will add to this page, so check back periodically. Thanks!
Date Created: 04/23/2020 01:34 PM
The Service Quality Division offers several awards on an annual basis. Award Recipients will be recognized at the World Conference on Quality and Improvement (WCQI) or other Division event as appropriate. To nominate an ...
Date Created: 07/17/2019 10:17 AM
The Service Quality Division (SQD) offers an annual scholarship for any eligible member, or family member of the Service Quality Division, or an individual sponsored by an eligible SQD member.
The number of scholarships, and the ...
Date Created: 07/17/2019 10:11 AM
Webinar: SQBOK v3.0
Please join the Service Quality Division’s Body of Knowledge (BOK) Chair Zubair Anwar for a webinar highlighting our recently updated Service Quality BOK. In this webinar, Zubair seeks to help organizations ...
Date Created: 07/08/2019 09:01 AM
The Service Quality Division has been part of ASQ since 1991, supporting individuals working in the services industry. Our members are from the following types of organizations:
- Financial Services (banking, finance, insurance)
- Hospitality and Travel (hotels, airlines, travel agents, restaurants)
- Professional Services (consultants, legal contract services)
- Regulated Industries (public utilities, transportation)
- Not for Profit Sectors (associations, government agencies)
- Retail Business (customer service, sales/marketing)
- Members of support service functions (manufacturing or service organizations.)
- Anyone interested in learning more about service quality or sharing their experiences and knowledge in service quality.