Webinar #3 Designing Quality as an Inclusive Business System 1555
Webinar #3 Designing Quality as an Inclusive Business System
April 2, 2020 - 6:00 pm ET/ 5:00 pm CT/ 4:00 pm MT/ 3:00 pm PT 
45 minutes lecture with 15 minutes Q&A

Do you want to know how to coach business leaders in making better decisions, interpreting operational data, and applying quality as the means to improve organizational performance? Is it your personal responsibility to formulate or lead quality activities in your company? This 12-part lecture series by Dr. Gregory H. Watson is intended to help the organization-wide leader of the quality function improve their capacity to advise executives in the important matter of making decisions to enhance overall quality.

These webinars are for you if you are:
  • Quality Executive: Chief Quality Officer, Vice President or Director of Quality or any business-responsible Quality Manager
  • Business Excellence or Operational Excellence Leader
  • Master Black Belt or Experienced Black Belt
Completed Recording available soon

A major responsibility of the quality role is to design a system that satisfies company needs for competitive performance. This role is not satisfied by a limited perspective of certifications or satisfied by a kit of methods and tools – it must be grounded in the organizational purpose and support a drive to excellence that achieves strategic intent. This webinar describes how to design and deliver an inclusive quality architecture that combines: operational, cross-functional, and holistic business level systems. It integrates elements of certification, self-assessment, customer focus, and business excellence to achieve long-term, sustainable leadership with quality as a competitive differentiator.

Click Here to Go Back to the Webinar Series Article
Date & Time
Thursday April 2nd, 2020 5:00pm CDT
End Date & Time
Thursday April 2nd, 2020 6:00pm CDT
Host Type
Additional Information
About Dr. Gregory H. Watson  

Dr. Watson has degrees in management, law, and industrial engineering. He is an 18-year ASQ Fellow and past-Chair (2000). He received the ASQ Distinguished Service Medal plus Lancaster, Crosby, and Ishikawa medals. He has been named an Honorary Member by seventeen national quality associations. Dr. Watson delivered speeches to 20 ASQ national and divisional conferences (twice for QMD). A former quality executive with Hewlett-Packard, Compaq Computer, and Xerox and he has coached executives in quality transformations at Nokia Mobile Phones (1993-99); Toshiba (1999-2001); ExxonMobil (2001-02); and over 20 other companies. He is the only Westerner to be awarded a Deming Medal by JUSE – the W. Edwards Deming Award for Dissemination and Promotion (Overseas) in 2009.
Category Public Calendar

Event Comments

Jerry Rice Jerry Rice Apr '20
The recording for the first 3 webinars can be found in the MyASQ news article on our home page for the QMD Watson Webinar Series. I can't do links in these comments or I would provide a link.  
Srihari Chodagiri‍ the series is recorded so that you can replay it as your convenience.
Time not suitable for participation from Gulf

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Date & Time: 04/02/2020 05:00:00 PM CDT

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