February 7, 2022, Ann Arbor Section Meeting: Approach Review for Problem Solving and Continuous Imp

Topic: Approach Review for Problem Solving and Continuous Improvement
Speaker: Dr. Herman Tang
Abstract: In this presentation, Herman will share his understanding and discuss with his ASQ members on problem solving and continuous improvement. He will provide a concise, comprehensive review of the principles and processes of problem solving and continuous improvement. He will also present the common approaches, including PDCA, DMAIC, 8D, and A3, and compare them on their similarity and differences. In addition, he will talk about the 14 common quality tools and discuss integrating the tools into the problem-solving approaches as general guidelines for problem solving and continuous improvement.
About Dr. Tang: Dr. Herman Tang is an associate professor with the School of Engineering at Eastern Michigan University. He has taught nine graduate courses in quality and has been responsible for the Master of Science in Quality Management program, including Lean Six Sigma Certificate, since 2015. Before joining EMU, He had worked at FCA (now Stellantis) in vehicle assembly manufacturing for over 16 years. Dr. Tang published four technical books and many scholarly articles. His latest book “Quality Planning and Assurance ‒ Principles, Approaches, and Methods for Product and Service Development” is published by Wiley. He serves as an associate editor and reviewer for several scholarly journals and conferences, and as a panelist for NSF. Dr. Tang earned his doctoral degree in Mechanical Engineering from the University of Michigan–Ann Arbor and MBA in Industrial Management from Baker College. Dr. Tang is an active ASQ member and serves as the Education Chair for the Ann Arbor Section. He can be reached at htang2@emich.edu.