'Employee Engagement & Quality Program Success

When:  Feb 16, 2023 from 02:00 AM to 03:30 AM (UTC)
Associated with  Columbia Basin Section
This is a virtual (MS Teams) meeting - please RSVP by February 12 to Denise


Attendance at this meeting earns 0.5 RUs


Date: February 15, 2023


Time: 6:00 pm to 7:30 pm PST

"Employee Engagement & Quality Program Success"

Presenter: Dan Payne, Area Sales Manager, Wagstaff AT

Wikipedia defines an “engaged employee” as one who is fully absorbed by and enthusiastic about their work and thus takes positive action to further the organization's reputation and interests. An engaged employee has a positive attitude toward the organization and its values.

Employee engagement is about how team members feel about their work and workplace. It has to do with the extent to which they feel involved with the organization. It impacts just about every aspect of business growth and profitability, including overall quality and productivity.

Benefits of engagement include:
  • Better customer satisfaction

  • Improved productivity and efficiency

  • Reduction of staff turnover and lower absenteeism

  • Enhanced company culture

  • Better business outcomes

  • Decrease in safety and quality incidents

Join us for this presentation, to learn more about how employee engagement and the success of quality programs go hand‑in‑hand. Dan will share some of his own experiences as well as ideas for improving engagement. Come ready to share your ideas, too!