Quality in Senior Living 4418
Quality in Senior Living
1
Time & Date:
Wednesday, September 14th, 6:00 pm to 7:30 pm


Registration Link:
https://asq.webex.com/asq/onstage/g.php?MTID=e4cc107fce48b6f4c4227424f14e45db3

Agenda:
  • Senior living, both long term care and retirement living, is a complex, highly regulated sector in Canada.
  • Learn how quality and safety of care are regulated, outcomes are benchmarked, and the experiences of residents, family members and employees and improved on an ongoing basis.
  • The structure of service provider organizations, and how these structures help advance quality and safety, will also be discussed.


About the Speaker

Kim Stelmacovich is Director of Quality and Safety at Revera Canada. She brings decades of experience in quality, safety and risk to the role, at strategic and operational levels. Respected for her unwaivering commitment to customer service, she draws on formal training from the Institute for Healthcare Improvement, in Lean/Six Sigma, and in IDEO Customer Experience design to inform her role at Revera.
Date & Time
Wednesday September 14th, 2022 5:00pm CDT
End Date & Time
Wednesday September 14th, 2022 6:30pm CDT
Venue
Online
Categories
Webinar
Host Type
Geographic
Category Public Calendar

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Date & Time: 09/14/2022 06:00:00 PM EDT

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