Lean is traditionally thought of as a methodology for continuous improvement in manufacturing environments. However, Lean thinking can be applied far beyond the shop floor to processes in office and service related industries.
While it’s easy to visually observe and detail a manufacturing process, it is much more challenging in the “hidden” transactional and customer service processes that comprise a large segment of all businesses, in areas ranging from Accounting to Contract Review to Sales.
This webinar, presented in a conversational Q&A format, will explore Lean in situations where you might least expect it.
Registration Link: https://register.gotowebinar.com/register/2681833513742266635
Rosa is the Continuous Improvement Leader at DC Fabricators, a supplier to the US Navy. She has spearheaded many CI initiatives and completed projects in support of the nation’s defense. Rosa has over 20 years of experience in a wide range of industries and professions, ranging from entrepreneur to real estate to sales. The key thread in all of her experience is a commitment to continuous improvement and customer satisfaction. A knowledgeable and engaging presenter, she spends much of her time coaching others through both project and leadership development.