Pivoting Digitally in Today’s World of Disruption Presented by Ms. Therese Costich Thursday, October 28, 2021, 7:00 – 8:00 PM Eastern Description:Disruption affects all of us personally and professionally. The way organizations, and we as individuals, embrace and approach the disruption will ultimately shape and determine our future, especially in this ever-changing world of digital evolution.
Some of the impacts due to disruption include innovation, technology and cultural. As a result, these impacts breed new consumer behaviors, which consequently inspire novel approaches to marketing, selling, leveraging analytics for root cause analysis, on-going continuous improvement, and real-time awareness of operational excellence and business performance. If organizations are going to survive any form of disruption, being able to make decisions at the speed of thought based on business performance and the fast changes in market conditions are not only critical, but essential.
Therese will review the necessary components of people, process, and technology, and how their interactions create greater efficiencies and are critical to an organization’s future. She will review how to incorporate them into strategic and tactical plans while being resilient to think bigger of what is truly possible.
Therese will share with us what several globally iconic organizations, such as Best Buy, Cedars-Sinai, a Canadian financial services institute experienced during their digital transformation and how they overcame the challenges while focusing on continuous improvement and being leaders in their industries.
Define what digital transformation IS and what it is NOT
Review the three critical components of people, process, and technology, and how these three components interact to develop the organization’s infrastructure while striving for on-going continuous improvement and overall operational excellence
Review common challenges that different global industries, for organizations large and small, have experienced as they pivot digitally and what “silver bullets” they used to overcome their challenges
Review key steppingstones for attendees to become an effective voice as they advocate for a digital transformation to better meet and exceed their customer’s (internal and external) expectations
Presenter: Therese Costich is the president and managing partner of the consulting firm The Costich Group (www.costichgroup.com). She has spent more than 25 years in Digital Transformation, Lean Six Sigma and Continuous Improvement world, working with employees from the C-suite to front line associates, for many Fortune 500 companies. Therese uses her expertise in operational excellence, business analytics and digital transformation to guide organizations to be leaders in their industry while sustaining continuous improvement and transforming their businesses to world class.
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