ASQ Inspection Division Webinar (0.1 RU) — ’Quality in Business Writing: 10 Crushing Mistakes and How to Avoid Them’
Quality in Business Writing: 10 Crushing Mistakes and How to Avoid Them
Everyone makes a spelling mistake now and then, and most of us have clicked “send” on an unfinished email. While it’s embarrassing to make mistakes like these, you can probably recover from them with a quick edit, re-send, or phone call of apology. But some business writing mistakes, while common, will crush your reader’s willingness to plow through your document or their ability to understand what you’re trying to say. In this session, you’ll learn which business writing mistakes hurt your document or email the most. You’ll review real writing samples of people who work in Quality and analyze whether they’ve committed any of these crushing mistakes. You’ll also learn strategies for planning and editing your document, so you can avoid these errors.
- Learn how to ensure the most important parts of your writing get your best attention: your message, your request, your suggestion
- Practice using reliable proofreading strategies that will prevent you from embarrassing yourself or your company.
|Event address for attendees:||https://asq.webex.com/asq/onstage/g.php?MTID=e76961e5029c7e235a0ebe05491b86925|
Leslie O’Flahavan is a get-to-the point writer and an experienced, versatile writing instructor. E-WRITE owner since 1996, Leslie leads customized writing courses for Fortune 500 companies, government agencies, and non-profit organizations. Leslie helps the most stubborn, inexperienced, or word-phobic employees at your organization improve their writing skills, so they can do their jobs better.
As a result of her work, Leslie’s clients improve their customer satisfaction ratings, reduce training cycles, improve productivity, and limit legal risk.
Leslie is a LinkedIn Learning author of six courses on topics including writing for social media; live chat and text; plain language; and technical writing.
Add the 2nd Tuesday of each month - 18:00 Central Time Zone - to your Calendar
Inspection Division Events Page: https://my.asq.org/communities/events/158