What are you doing instead of attending the World Conference on Quality and Improvement this week?
Peggy Milz 1964
Joined 06/20/2018 - 5 Posts
I woke up this morning and headed out on my morning walk feeling sad that I was not in Columbus getting ready for the Quality Management Division breakfast at WCQI.  When I was almost back to my house I could hear Reveille from Eglin AFB coming across the water. I couldn't help but think, that should be our cue to wrap up our breakfast and head to the Opening Session and Keynote.  Instead it was my cue that I only had 30 minutes until my first WebEx of the day.  Although we can't be together this week, I would love to hear from you.  What are you doing instead of attending WCQI this week?  Are you attending Virtual WCQI on May 6th?  If so, please make sure you register.  It is free for members, but you must register!  Have you gone to the Virtual WCQI website to browse the on-demand recordings?  There are so many great ones you can watch!  I can't wait to hear what everyone is doing this week?
17 Replies
Susan Gorveatte 3050
Joined 08/24/2018 - 12 Posts
Great discussion starter, Peggy! I am also sad about the cancellation of the conference but I think the Virtual event will provide some great ideas and opportunities for our members.  I am moderating several sessions on MyASQ so get on over there and start posting :)
Tim Dalton 12784
Joined 03/23/2020 - 1 Posts
Register? Sure. Where? 
Have you gone to the Virtual WCQI website to browse the on-demand recordings?Have you gone to the Virtual WCQI website to browse the on-demand recordings? No, where is the website? I could have used a link here. 
 
Jerry Rice 103
Joined 03/30/2018 - 41 Posts
Tim,

I believe you can register via this link:

https://www.eventscribe.com/2020/WCQI/

Regards,

Jerry
Michael Vail 11230
Joined 01/02/2020 - 2 Posts

Posted by Tim Dalton on May 5, 2020 11:23 am

Register? Sure. Where? 
Have you gone to the Virtual WCQI website to browse the on-demand recordings?Have you gone to the Virtual WCQI website to browse the on-demand recordings? No, where is the website? I could have used a link here. 

Tim, in less time than it took you to write that useless post you could have simply googled "Virtual WCQI"
Christine Kurowski 8575
Joined 07/29/2019 - 2 Posts
I'm with Tim on this one. As a new member leader, I frequently get communications from various entities within ASQ telling me to do this or that, just assuming that I can find the site/tool/resource/meeting and that I have access to it. It's a tremendously frustrating time sink. Often when there are links, they reference other links that are broken. ASQ leadership really needs to do better, or their volunteer workforce won't continue.
Michael Vail 11230
Joined 01/02/2020 - 2 Posts
Christine Kurowski:
I'm with Tim on this one. As a new member leader, I frequently get communications from various entities within ASQ telling me to do this or that, just assuming that I can find the site/tool/resource/meeting and that I have access to it. It's a tremendously frustrating time sink. Often when there are links, they reference other links that are broken. ASQ leadership really needs to do better, or their volunteer workforce won't continue.

I'm relatively new to ASQ, so I haven't had the negative experiences you mention... yet. I think in any situation it is best to at least make an attempt to find an answer yourself before asking someone else to do it for you. In this case he is looking for a website, and doing a simple google search is really about as easy, quick and simple as it gets. 

I would agree that the format and links on the ASQ website, particularly the forum, are not user-friendly at all. Even compared to forums that have no paid-memberships and don't have the support of an organization like ASQ. 

Ryan Pauley 13292
Joined 04/20/2020 - 3 Posts
Michael Vail:
Christine Kurowski:
I'm with Tim on this one. As a new member leader, I frequently get communications from various entities within ASQ telling me to do this or that, just assuming that I can find the site/tool/resource/meeting and that I have access to it. It's a tremendously frustrating time sink. Often when there are links, they reference other links that are broken. ASQ leadership really needs to do better, or their volunteer workforce won't continue.

I'm relatively new to ASQ, so I haven't had the negative experiences you mention... yet. I think in any situation it is best to at least make an attempt to find an answer yourself before asking someone else to do it for you. In this case he is looking for a website, and doing a simple google search is really about as easy, quick and simple as it gets. 

I would agree that the format and links on the ASQ website, particularly the forum, are not user-friendly at all. Even compared to forums that have no paid-memberships and don't have the support of an organization like ASQ. 

Just my two cents...I am also a new ASQ member and I had absolutely no issues attending and accessing the WCQI sessions that I cared to attend. I was aware the conference went virtual. I knew how to register for it. Once registered, I knew where to go to find the keynote live streams, I knew where to find the breakout session forums. I actually think it was done really well and think it was a creative way to handle having to cancel the conference due to the challenges we're all currently facing. I'm with Michael here, a little investigation goes a long way in finding simple answers.   

Dwight Carroll 12294
Joined 02/24/2020 - 3 Posts
I do what I do most of the time as a Deming advocate, I usually practice Deming 14 points by" Creating constancy of purpose for improving products and services. Adopting the new philosophy. Ceasing  dependence on inspection to achieve quality. Ending the practice of awarding business on price alone; instead, minimize total cost by working with a single supplier."  Not all of these principles are achievable but where ever I can I use them as a guideline to achieve good quality.

Deming's 14 Points: Total Quality Management Principles | ASQ

 

William M. Hayden 13928
Joined 05/01/2020 - 5 Posts
Thanks for the elevated perspective Dwight! My brief response addresses one of Deming's 14 points.

One of Dr. Deming’s “14 Points” to consistently increase productivity:

                                    “8. Drive out fear.”

Q. Really? Is “Fear” actually present in working environments for services and products?
In Education, Health Care, NFPs, Industry, Professional Societies and Organizations, private and public sector workplaces? In all levels of management?

H D Y K (HOW DO YOU KNOW?)

Stay Healthy!
Cheers,
Bill
Raul Martinez 9666
Joined 10/03/2019 - 2 Posts
William, I have been practicing and preaching Deming's 14 points since the 80's, I have tested and challenged every one of them throughout the years and have grown old knowing they are solid advice to give and to live by.  Point #8 may not be in the sense of the fear we are feeling now of covid-19, it is not about being scared or terrified, and definitely is not about fear towards management, that point is about fear of your own insecurity and lack of confidence to express your ideas, the younger you are the less you feel inclined to offer your point of view at work (unless you are a naturally know-it-all).  So from that perspective, I use my interpretation of point #8 as "Welcome everyone’s ideas for quality improvements and effective work.", and direct this to management.

Time has a way to mold our way of thinking, Deming's ideas remain valid today as much as they were 50 years ago, but you have to adapt them to today's environment and give them your own interpretation.  Also, all of the 14 principles and their interrelationships must be followed as a whole and not in isolation of each other.