Quality Program Manager - Saint-Gobain Surface Conditioning, Anaheim, CA
JOB INFORMATION
Date:May 2, 2022
Job Title:Quality Program Manager
Band:
Reports to Position:Plant Manager
FLSA (completed by HR)

x

Exempt

Non-Exempt

ORGANIZATION
Company:Saint-Gobain Surface Conditioning
Sector:High-Performance Materials
Division:Ceramics Surface Conditioning
Location:CAN – Anaheim, CA

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JOB SUMMARY

The incumbent is responsible for the development and maintenance of the Quality Management System, Customer Excellence, and liaison between Sales, R&D, Production, Customer Service, and Quality. Identify and manage resources required to successfully improve the customer experience and continuous process improvement projects through World Class Manufacturing (WCM) projects. Apply quality improvement tools and methods to improve process capability and eliminate defects.

Manufacturing methods and processes are established and reviewed to minimize total cost and improve quality and productivity. The individual must be technically knowledgeable, conscientious, and detail-oriented with excellent communication skills. The individual must exhibit strong product knowledge, and have a good understanding of engineering and manufacturing processes.

Using competency in advanced engineering principles and theories, interpret, plan, organize and execute unique engineering problems that have an important impact on major company programs, in more than one to several engineering disciplines.

Lab supervisor is a dotted line to this position.

ROLE SUMMARY
This is populated by the Total Rewards Compensation Department.

Required:
Other duties as assigned.

Magnitude
Select one or more facets of financial responsibility for this position.

Exact Budgetary Amount/Other

Amount

Currency

Sales Revenue Target Responsibility

Signing Responsibility

P&L Responsibility

Assets Controlled

Controllable Expenses

Budget Responsibility

Other – add comments below

Production Details
Please populate if applicable.

Please Enter Number

Grand Total or Per Plant

Additional Details

# of Plants

1

# of Products

2,000

Headcount

33

Other

Geographic Breadth
Please place an X next the left of the Geographic Breadth area that applies (if applicable).

Worldwide Scope of Responsibilities

Multi-National

National/Delegation

x

Regional (within a nation/delegation)

Controllable Expenses

Other (please provide detail below)

Complexity of Role

This position reports to the Anaheim Plant Manager and is concerned with all the Quality and Customer related issues which impacts the Anaheim, CA facility. To carry out these duties, the incumbent must work closely with the R&D team, Sales, Customer Service, Engineering, Plant Supervisors, Staff and Managers. This position coordinates and reports on the Plant KPIs related to Quality. Lead and/or participate in project teams for targeted cost savings projects. This will include facilitating Kaizen events and coordination of the overall WCM schedule.

Environmental, Health & Safety Responsibilities:

Comply with, and when possible, exceed applicable Saint-Gobain Environmental, Health and Safety regulations, federal and local environmental regulations through the implementation of our Health & Safety plans and Pollution Prevention:

  • Comply with the law and apply the best industry practices continuously.
  • Work respectfully and cooperate with all employees, contractors, vendors and customers.
  • Work as a team to identify risks and solutions which will eliminate those risks.
  • Establish measurable priorities and standards for all involved in this process.
  • Implement proven methods found at other sites to help achieve our objectives.
  • Continuous improvement actions to reduce emissions and prevent potential pollution.
  • Annual review of actions and methods in order to drive continuous improvement.

QUALIFICATIONS
Education

Education Level

Education Details

Required/Preferred

Bachelor’s DegreeEngineering or Science

Required

Work Experience

Experience

Experience Details

Required/Preferred

2+ yearsQuality and process control experience

Required

5+ yearWCM, Six Sigma or continuous improvement experience

Required

5+ years in a professional plant experience

Manufacturing experience in chemical industry

Preferred

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
PHYSICAL DEMANDS
Please review the sections below that address the Physical Demands, Working Conditions, Travel Requirements, and Driving Requirements. These sections are required to complete the description.
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

N/A

Rarely

(0 - 30%)

Occasionally (30 - 60%)

Frequently (60 - 90%)

Constantly (90 - 100%)

Vision - important if color distinction, visual inspection, measuring/assembling at distance close to eye is essential to job

x

Reading and Writing - Expressing or receiving detailed information by nonverbal means

x

Climb/Balance - important if the amount and kind of climbing or balancing required exceeds that required for ordinary locomotion

x

Bend/Stoop/Kneel/Crouch/Crawl -important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles

x

Standing/Walking: Particularly for sustained periods of time

x

Sitting: Particularly for sustained periods of time

x

Finger/Grasp/Handle/Feel: Working, primarily with fingers

x

Talk/Hear: Expressing or receiving detailed information by means of the spoken word

x

Repetitive Motions: Substantial movement of the wrists, hands, and/or fingers

x

Machines or Tools Used:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

N/A

Rarely

(0 - 30%)

Occasionally (30 - 60%)

Frequently (60 - 90%)

Constantly (90 - 100%)

Computer

x

Telephone

x

Audio Visual and/or Presentation Materials

x

Power Tools

x

Large Machinery

x

Special Instructions or Work Requirements:

Typical Weight Lifting Requirement

Additional Comments

Pushing/Pulling/Lifting Requirements

Up to 50 lbs

Working Conditions
While performing the duties of this job, the employee may be required to within the following conditions:

N/A

Rarely (0 - 30%)

Occasionally (30 - 60%)

Frequently (60 - 90%)

Constantly (90 - 100%)

Extreme Heat

x

Extreme Cold

x

Wet/Humid

x

Ventilation Conditions: Dust, fumes, dirt, chemicals, gases, smoke

x

Confined Areas

x

Equipment in Motion

x

Safety Equipment/clothing

x

Noise Level

x

Poor Lighting Conditions

x

Exposure to Hazardous Materials

x

Exposure to jarring & vibrations

x

TRAVEL REQUIREMENTS
Est. AmountBrief Description
Please use the area below to address any other physical demands or working conditions essential to the position or to provide clarify if necessary.
Special Instructions or Work Requirements:
25%Training in other facilities if required

Valid Driver's License Required

Yes/NoReason for Drivers License
YesBusiness Travel

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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