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Grace Duffy
Laser measurements, weight, temperature, speed, and all kinds of indicators help manufacturing reduce ...
Dear Grace,
As an engineer I recommend looking at the quality characteristics required in the physical ...
Greg, very well said. I totally agree, using the design function to prevent rather than incur defects during ...
Hello Grace and Greg,

Happy Thanksgiving.

I have spearheaded projects on Disamatic Lines for Grey Iron/ Nodular ...
Dear Girish and Grace,
Yes, your implementation is what Grace referred to as perhaps a level 3 application. ...
What an excellent exchange of ideas. I am working with a colleague doing applied research in use of technology for ...
Michael Hirt
In problem Solving one of the  steps is to share lessons learned. This is for either a “Read Across” or Yokoten to ...
Michael Hirt Aug '20
This is a very good question.  KPIs would incorporate a metric based on two or more measures, so what measures would ...
Really a good topic. We are trying to implement this lesson learn sharing concept in our org. 
Do you guys have/or ...
Amir Oren Amir Oren Sep '20
Lesson learn template -  Great issue to discuss ! 
I hope also to find a basic format . 
we are developing the ...
Hi Amir, 

Probably we could develop some template together :) 
There are many templates available online but for ...
Good point Michael,

Should be there a time-limit defined when is the best time to check the effectiveness of the ...
Unfortunately, it's been my experience that a company will go through an extensive process to determine and ...
This is a great topic. I will let others research templates from Six Sigma Stage Gate presentation instructions or ...
Hello Emanuel,
I've attached a template that I had developed to use largely for quality/product ...
When I was doing benchmarking at HP, Compaq, and Xerox in the period from 1985 to 1993, we developed a structured ...
Daniel Zrymiak
If, as Quality Management Professionals, we are tasked with achieving Organizational Excellence, then I ...
Daniel Zrymiak Jul '20

Daniel Zrymiak ‍ ,  I totally agree. Psychological safety in the workplace is about providing a safe space for ...

Dear Daniel,
Interesting reference to the Google learning. It reflects what the early practitioners of the then ...
Dear Luigi,
I think that the question you posed is insightful: If employees are proclaimed by management to be the ...
Dear Daniel,
One further thought. When W. Edwards Deming proposed his "System of Profound Knowledge" (SPK) in his ...
Dear  Gregory Watson ‍, thanks for the answer. That is what I figured out. It's the year 2020, and management ...
Dear Luigi,
You've got it exactly right - implications also!
Best regards,
Greg
A few (recurring) thoughts:
  1. Don't compare where we/you work to Google (not that this is being done here, overtly, ...
    "First, what is in first place? Without a doubt for most of the management teams, their first place consideration ...
    It should be mentioned here that Deming advocated for this decades ago through his 14 points and SoPK.
    Jerry Rice Jerry Rice Jul '20
    Luigi Sille:

    Daniel Zrymiak ‍ ,  I totally agree. Psychological safety in the workplace is about providing a safe ...

    Luigi Sille
    In his book: Quality without Tears (Philip B. Crosby),  Crosby was talking about: Managers getting employees ...
    Luigi Sille Jul '20
    Kelly Gau Kelly Gau Jul '20
    Luigi, 

    This is a great topic to ponder! It is one I have spent time thinking about, having worked in companies that ...
    Trust and transparency are very important in order to establish and maintain an engaged and motivated workforce.

    ...
    Daniel Zrymiak:
    Trust and transparency are very important in order to establish and maintain an engaged and ...
    Hi Janet Lentz ‍ 

    This was a good topic raised by Luigi Sille ‍ 

    In Canada, there is a prominent public ...
    Daniel Zrymiak ‍ :

    The funny thing is that everybody, including managers, owners of companies, etc, know why ...
    It may seem insignificant, but the first step in motivating people is being motivate as a leader. Because leaders ...
    Understanding what can cause employees to become demotivated and what can be done to help motivate them is not a ...
    Thanks for sharing James - some really good information to consider and share.  
     
    Hi James, Many thanks for sharing. I think very useful and helpful for people to understand why the motivation is ...
    I like the 5 categories. One way my son put it most simply was there there are three areas that need to be satisfied to a ...
    Mingzhi Deng
    Would anyone like to share with us your good practices on control of documented information? for instance, do you ...
    Mingzhi Deng May '19
    We have a small group of people who have write access to an otherwise protected shared drive. They place new ...
    Hello Deng,
    Regarding product and process development documents we use the Windchill PLM  software from PTC Inc.

    ...
    We use the same software that we sell to our clients. It includes automatic routing for collaboration on files, ...
    The critical thing in document management is to decide what type of documents you have and how to manage each of the ...
    I have a different kind of issue with document management. The organization I'm working with maintain the ...
    Brian, the way our documents are set up, they have the original issue date in the document header, then the revision ...
    Kelly Gau Kelly Gau Apr '20
    Mingzhi - there is a lot of different practices around Document Control. I have managed both paper-based and eQMS ...
    This is a very valuable thread. I am pleased to see the recommendations of the contributors. I am a strong fan of ...
    With huge amount of documents we control, we allocated a dedicated team to receive, process and publish approved ...
    Jerry Rice
    Here is a recording of the April 20 Webinar entitled  Hiring, training and engaging the new generations in quality ...
    Jerry Rice Apr '20
    Mr. Rice, 
    I do appreciate the enthusiasm for the topic and the new generations in quality management. I am for the ...
    Jerry Rice Jerry Rice Apr '20
    Jerome,

    You make some great points. The underlying processes (especially in a regulated industry) don't change ...
    William Hackett
    My company is presently working with company making ventilators for FDA approval. This is a learning experience. ...
    William Hackett Apr '20
    Hi William,
    How exciting for you and your organization! The realm of mechanical ventilation is fascinating!
    ...
    If this, FDA trials, is something that you will continue on with, learn everything you can about the process. ...
    Hello William,

    I have many inputs and would welcome a conversation.  I've spent a good amount of time in the ...
    Thanks Dan, I work in the manufacturing field, many years in automotive, now in off-road equipment.  Just read ...
    Dan,
    Interesting article.  I was not sure what camp you are in when you stated " I'm in the latter camp".  Could you ...
    Lin Cheng Lin Cheng Apr '20
    Dan

    What a great write up! Thank you for sharing the insights with us. I'm preparing to take my CQE exam in June ...
    William 
    My back ground is in the manufacturing world I have manged quality for the creation of products like class ...
    William Hackett
    Certified bodies are now conducting certain audits based on ICF, ANAB and IAQG guidance. There are several ...
    William Hackett Apr '20
    Susan Schall
    Need someone to author the chapter on Quality Management Systems fo. next edition of Maynard's Industrial ...
    Susan Schall Feb '20
    Vladimir Simic
    Certainly, a very interesting topic for the whole world. Will the current concept based on Annex SL be able to fit ...
    Vladimir Simic Oct '19

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