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Michael Hirt
Lessons Learned Effectiveness
8 31
In problem Solving one of the  steps is to share lessons learned. This is for either a “Read Across” or Yokoten to ...
Michael Hirt Aug '20
Daniel Zrymiak Daniel Zrymiak Aug '20
This is a very good question.  KPIs would incorporate a metric based on two or more measures, so what measures would ...
Emanuel Alexandru Orzan Emanuel Alexandru Orzan 11d
Really a good topic. We are trying to implement this lesson learn sharing concept in our org. 
Do you guys have/or ...
Amir Oren Amir Oren 11d
Lesson learn template -  Great issue to discuss ! 
I hope also to find a basic format . 
we are developing the ...
Emanuel Alexandru Orzan Emanuel Alexandru Orzan 10d
Hi Amir, 

Probably we could develop some template together :) 
There are many templates available online but for ...
Aram Asaadi Aram Asaadi 10d
Good point Michael,

Should be there a time-limit defined when is the best time to check the effectiveness of the ...
Miriam Boucher Miriam Boucher 10d
Unfortunately, it's been my experience that a company will go through an extensive process to determine and ...
Grace Duffy Grace Duffy 10d
This is a great topic. I will let others research templates from Six Sigma Stage Gate presentation instructions or ...
Prasanna Venkat Krishnamoorthy Prasanna Venkat Krishnamoorthy 10d
Hello Emanuel,
I've attached a template that I had developed to use largely for quality/product ...
Daniel Zrymiak
Organizational Excellence through Psychological ...
31 132
If, as Quality Management Professionals, we are tasked with achieving Organizational Excellence, then I ...
Daniel Zrymiak Jul '20
Luigi Sille Luigi Sille Jul '20

Daniel Zrymiak ‍ ,  I totally agree. Psychological safety in the workplace is about providing a safe space for ...

Gregory Watson Gregory Watson Jul '20
Dear Daniel,
Interesting reference to the Google learning. It reflects what the early practitioners of the then ...
Gregory Watson Gregory Watson Jul '20
Dear Luigi,
I think that the question you posed is insightful: If employees are proclaimed by management to be the ...
Gregory Watson Gregory Watson Jul '20
Dear Daniel,
One further thought. When W. Edwards Deming proposed his "System of Profound Knowledge" (SPK) in his ...
Luigi Sille Luigi Sille Jul '20
Dear  Gregory Watson ‍, thanks for the answer. That is what I figured out. It's the year 2020, and management ...
Gregory Watson Gregory Watson Jul '20
Dear Luigi,
You've got it exactly right - implications also!
Best regards,
Greg
Gregory Tutunjian Gregory Tutunjian Jul '20
A few (recurring) thoughts:
  1. Don't compare where we/you work to Google (not that this is being done here, overtly, ...
    Gregory Tutunjian Gregory Tutunjian Jul '20
    "First, what is in first place? Without a doubt for most of the management teams, their first place consideration ...
    Mustafa Shraim Mustafa Shraim Jul '20
    It should be mentioned here that Deming advocated for this decades ago through his 14 points and SoPK.
    Jerry Rice Jerry Rice Jul '20
    Luigi Sille:

    Daniel Zrymiak ‍ ,  I totally agree. Psychological safety in the workplace is about providing a safe ...

    Luigi Sille
    Motivating employees
    12 110

    In his book: Quality without Tears (Philip B. Crosby),  Crosby was talking about: Managers getting employees ...

    Luigi Sille Jul '20
    Kelly Gau Kelly Gau Jul '20
    Luigi, 

    This is a great topic to ponder! It is one I have spent time thinking about, having worked in companies that ...
    Daniel Zrymiak Daniel Zrymiak Jul '20
    Trust and transparency are very important in order to establish and maintain an engaged and motivated workforce.

    ...
    Janet Lentz Janet Lentz Jul '20
    Daniel Zrymiak:
    Trust and transparency are very important in order to establish and maintain an engaged and ...
    Daniel Zrymiak Daniel Zrymiak Jul '20
    Hi Janet Lentz ‍ 

    This was a good topic raised by Luigi Sille ‍ 

    In Canada, there is a prominent public ...
    Luigi Sille Luigi Sille Jul '20
    Daniel Zrymiak ‍ :

    The funny thing is that everybody, including managers, owners of companies, etc, know why ...
    Daniel Lathro Daniel Lathro Aug '20
    It may seem insignificant, but the first step in motivating people is being motivate as a leader. Because leaders ...
    James Troeger James Troeger Aug '20
    Understanding what can cause employees to become demotivated and what can be done to help motivate them is not a ...
    Janeen Skutnik-Wilkinson Janeen Skutnik-Wilkinson Aug '20
    Thanks for sharing James - some really good information to consider and share.  
     
    Magsud Aliyev Magsud Aliyev Aug '20
    Hi James, Many thanks for sharing. I think very useful and helpful for people to understand why the motivation is ...
    Douglas Wood Douglas Wood Aug '20
    I like the 5 categories. One way my son put it most simply was there there are three areas that need to be satisfied to a ...
    Mingzhi Deng
    Control of documented information
    9 31
    Would anyone like to share with us your good practices on control of documented information? for instance, do you ...
    Mingzhi Deng May '19
    Timothy Whetten Timothy Whetten May '19
    We have a small group of people who have write access to an otherwise protected shared drive. They place new ...
    Elinaldo De Araujo Elinaldo De Araujo May '19
    Hello Deng,
    Regarding product and process development documents we use the Windchill PLM  software from PTC Inc.
    ...
    Paul Dionne Paul Dionne May '19
    We use the same software that we sell to our clients. It includes automatic routing for collaboration on files, ...
    Jeremiah Genest Jeremiah Genest May '19
    The critical thing in document management is to decide what type of documents you have and how to manage each of the ...
    Brian Fannon Brian Fannon Apr '20
    I have a different kind of issue with document management. The organization I'm working with maintain the ...
    Carol Wrisley-Williams Carol Wrisley-Williams Apr '20
    Brian, the way our documents are set up, they have the original issue date in the document header, then the revision ...
    Kelly Gau Kelly Gau Apr '20
    Mingzhi - there is a lot of different practices around Document Control. I have managed both paper-based and eQMS ...
    Grace Duffy Grace Duffy Apr '20
    This is a very valuable thread. I am pleased to see the recommendations of the contributors. I am a strong fan of ...
    Cyrus Parlan Cyrus Parlan Apr '20
    With huge amount of documents we control, we allocated a dedicated team to receive, process and publish approved ...
    Jerry Rice
    Hiring, training and engaging the new generations in ...
    2 32
    Here is a recording of the April 20 Webinar entitled  Hiring, training and engaging the new generations in quality ...
      Jerry Rice Apr '20
      Jerome Fields Jerome Fields Apr '20
      Mr. Rice, 
      I do appreciate the enthusiasm for the topic and the new generations in quality management. I am for the ...
      Jerry Rice Jerry Rice Apr '20
      Jerome,

      You make some great points. The underlying processes (especially in a regulated industry) don't change ...
      William Hackett
      Working with FDA through the EUA
      7 30
      My company is presently working with company making ventilators for FDA approval. This is a learning experience. ...
      William Hackett Apr '20
      Melanie Galloway Melanie Galloway Apr '20
      Hi William,
      How exciting for you and your organization! The realm of mechanical ventilation is fascinating!
      ...
      Shane Macquarrie Shane Macquarrie Apr '20
      If this, FDA trials, is something that you will continue on with, learn everything you can about the process. ...
      Daniel Castle Daniel Castle Apr '20
      Hello William,

      I have many inputs and would welcome a conversation.  I've spent a good amount of time in the ...
      Dominic Cosentino Dominic Cosentino Apr '20
      Thanks Dan, I work in the manufacturing field, many years in automotive, now in off-road equipment.  Just read ...
      Jerome Fields Jerome Fields Apr '20
      Dan,
      Interesting article.  I was not sure what camp you are in when you stated " I'm in the latter camp".  Could you ...
      Lin Cheng Lin Cheng Apr '20
      Dan

      What a great write up! Thank you for sharing the insights with us. I'm preparing to take my CQE exam in June ...
      Dwight Carroll Dwight Carroll Apr '20
      William 
      My back ground is in the manufacturing world I have manged quality for the creation of products like class ...
      William Hackett
      Responding to Remote Audits from CBs
      27
      Certified bodies are now conducting certain audits based on ICF, ANAB and IAQG guidance. There are several ...
      William Hackett Apr '20
      Susan Schall
      Author Needed
      15
      Need someone to author the chapter on Quality Management Systems fo. next edition of Maynard's Industrial ...
      Susan Schall Feb '20
      Vladimir Simic
      ISO Management Standards & Industry 4.0
      15
      Certainly, a very interesting topic for the whole world. Will the current concept based on Annex SL be able to fit ...
      Vladimir Simic Oct '19
      Claudia Acosta
      Opinion_ISO program vs QA
      4 37
      Recently has been changes in my organization...after years woking in QAQC in other companies..this is the first ...
      Claudia Acosta Oct '19
      Janet Lentz Janet Lentz Oct '19
      Many companies function without a quality professional, especially small ones. The effectiveness of this ...
      Shane Macquarrie Shane Macquarrie Oct '19
      I would say that the function under which Quality exists is less important than how well it is set up and how it is run. ...
      Rajesh Babu Rajesh Babu Oct '19
      On a lighter note, " Wish all spending for Quality activities are approved quickly" :-) . Well!! As long as the ...
      William LaFollette William LaFollette Oct '19
      I would tend to agree with Janet. Depending on industry, company and function/service it is not always critical to ...

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