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Douglas Wood
Tool combinations you have found useful
15 88
We all know about the basic quality tools, the new tools, and all the others. Nancy Tague's book is perhaps the best ...
Douglas Wood Dec '20
Grace Duffy Grace Duffy Dec '20
Great discussion item, Doug. Yes, I have a trio of well known tools I use often with problem-solving CAPA type ...
Gregory Watson Gregory Watson Dec '20
Dear Doug,
It seems that I only use tools in combinations. Years ago I noted that each issue analysis or ...
Douglas Wood Douglas Wood Dec '20
Greg,
Thank you for the points you make. I have intuitively felt these 3 stages apply, but you put it into words very ...
Carl McBurney Carl McBurney Dec '20
Greg, 
I like your three stage model for problem-solving and I think I have intuitively approached most major ...
Gregory Watson Gregory Watson Dec '20
Dear Doug and Carl,
I have a perspective on this "singularity of tool selection" approach. Ishikawa and Kume both ...
Douglas Wood Douglas Wood Jan '21
Dr. Watson,
Your post brings to mind a few things.

First of all, it took 5 years to realize the use of integrated tool ...
Douglas Wood Douglas Wood Jan '21
I'm a bit surprised at how few responses this post has gotten. Perhaps no one has 'tool strings' that they rely on? We ...
Grace Duffy Grace Duffy Jan '21
Doug, thanks for the memory reminder of what tools start a string of other tools for analysis or problem solving. ...
Douglas Wood Douglas Wood Jan '21
Grace,
Thank you for your 'string'  If we can find out what others do, we may find more commonality than you expect.

...
David Woods David Woods Jan '21
1. Observe & Audit Process/Interview People [P]
2. Key Observations/Data Collection [P]
3. Data Analysis> ...
Jerry Rice
The seven classic quality tools
7 41
The Quality Management Body of Knowledge includes The seven classic quality tools as a subsection of Quality ...
Jerry Rice Apr '18
Ronald Post Ronald Post May '18
There are two I rarely see used on the list the cause and effect diagram and the scatter diagrams.  I have seen a ...
Jerry Rice Jerry Rice May '18
Ron,

After reading through this section of the Quality Management BOK again, I think the seven "classic tools" are ...
Harry Rowe Harry Rowe May '18
Jerry,

I agree that the "Seven Classic Tools", also called the "Seven Basic Tools" are a package deal, as they were ...
Douglas Wood Douglas Wood Jun '18
Jerry,
The missing tools on agile are clearly something to be added. I do not know if there is a list anywhere to ...
Chris Hermenitt Chris Hermenitt Jul '18
Hi Jerry,
I see the seven tools as the basic "language" of Quality in an organization. The Quality Manager may not ...
Jeremiah Genest Jeremiah Genest Aug '18
The seven classic quality tools are dead, long live the seven classic quality tools.

Seriously, 4 of the 7 are data ...
Douglas Wood Douglas Wood Aug '18
If many of these tools are now 'automated' using software, the exact software brand should not be referenced by us. ...
Eileen Serrano
Quality Tools to Cope with the Pandemic
1 19
The COVID pandemic has changed the way we work.  As part of strategies to prevent infections, many organizations ...
Eileen Serrano Aug '20
Daniel Zrymiak Daniel Zrymiak Aug '20
As I am working remotely from home, the safeguards relate to the steps taken as an individual citizen and ...
Doan-Trinh Nguyen
What are good Quality Indicators for Clinical ...
3 5
Hello, We are a clinical laboratory and in the process of improving our quality indicators.  I'm wondering what ...
Doan-Trinh Nguyen Mar '20
Daniel Lathro Daniel Lathro Mar '20
Hello,

Participating in an external quality or proficiency test program such as EMQN provides data on the whole ...
Jason Pierson Jason Pierson Mar '20
I recommend that you check out the CLSI guideline "HS1-A2: A Quality System Model for Health Care," in which the ...
Benjamin Whitney Benjamin Whitney Mar '20
I'm not sure whether your lab is a stand-alone lab or is connected to a larger organization, but I would start by ...
Erick Silva
"Challenges to Quality Management System in the ...
4 23
Hi Everyone, I have been called to present the challenges to QMS in the next 5 years internally in my company and ...
Erick Silva 2d
Toni Hollis Toni Hollis 1d

Challenges to Quality Management System in the further 5 ye ars -

Hi Erick, there has been many discussions on the ...

Erick Silva Erick Silva 1d

thanks Toni 👍

Thomas Bacus Thomas Bacus 1d

Erick,

I would start by looking “closer to home.” What is your current QMS telling you? What have your organization ...

Erick Silva Erick Silva 1h

Hi Tom. Absolutely and it makes perfect sense to me. I started gathering challenges before looking at your message ...

Barbara Lynch
Calibration vs Verification of Measuring ...
10 100
Looking for collaboration on a standard that prescribes gauge management activities in our business Is anyone ...
Barbara Lynch Feb '20
Ryan Fleser Ryan Fleser Feb '20
I work in an industry where we have to meet NSF-14.  What paragraph are you looking at?
Barbara Lynch Barbara Lynch Feb '20
Hi Ryan,
It is section 9.4.1 and 9.4.2.  We are complying with the weekly verification, but it seems excessive.  ...
Ryan Fleser Ryan Fleser Feb '20
7.1.5.2 of ISO9001:2015 talks about calibration, but very light compared to earlier versions of ISO.  We treat ...
Barbara Lynch Barbara Lynch Mar '20
Hi Ryan,
It is section 9.4.1 and 9.4.2.  We are complying with the weekly verification, but it seems excessive.  ...
Ryan Fleser Ryan Fleser Mar '20
Barbara,

As I mentioned earlier - We treat the weekly verification like you described - one block per week.  We ...
Debra Hay Hampton Debra Hay Hampton Mar '20
ISO 9001 does not address calibration.  It tells us to control our monitoring and measuring resources and ensure ...
Ryan Fleser Ryan Fleser Mar '20
Debra,

You are absolutely correct that ISO9001 doesn't specify a frequency.  I apologize if my earlier comments ...
Gerald Jones Gerald Jones Mar '20
A common 483 finding is "calibrated instrument used outside of it's calibrated range".  It is best to calibrate ...
Larry Cichelli Larry Cichelli Mar '20
NIST requires that as a minimum you calibrate at 25%, 50% 75% and 100% of the range of the instrument. This covers the ...
Lattney Jones Lattney Jones Mar '20
Hi, Larry. Can you provide the source for the NIST requirement? Thanks!
Timothy Whetten
Buddy-check
5 16
Hi all, I have a quick question about using "buddy-checks" to verify equipment maintenance procedures and return ...
Timothy Whetten Nov '21
Gregory Watson Gregory Watson Nov '21

Hi Tim,

Interesting question. In Japan when they are training a new worker they use a technique called ...

Norm Howe Norm Howe Nov '21
Any kind of double checking or verification will, at best provide 80% assurance of catching errors. Plus, it costs ...
Timothy Whetten Timothy Whetten Nov '21

Hi Greg,

Thanks for the response. That's an interesting twist on what I've been thinking. It bears further ...

Timothy Whetten Timothy Whetten Nov '21

Hi Norm,

We completely agree. I try to avoid traditional buddy checks as they are costly in terms of the extra work, ...

Gregory Watson Gregory Watson Nov '21

Dear Norm,

I question the often-quoted 80% number for human checks. If each person involves catches 95% of all ...

Eileen Serrano
Call for QMD Webinar Speakers - 2020
4 39
Quality Management Division is giving you the opportunity to share your knowledge and expertise! Become a ...
Eileen Serrano Aug '19
Enefola Odiba Enefola Odiba Aug '19
Dear Sir or Madam,
I would like to speak on leadership please. Could you send me the proposal format please? I ...
Douglas Wood Douglas Wood Aug '19
Enefola Obida, Please email me with your address so we can discuss the format of the webinars further. The attached ...
Jeffery Christiaansen Jeffery Christiaansen Aug '19
Hi Doug,

Hope all is well with you.  I have something I did for the Milwaukee section regarding Force Field Analysis ...
Douglas Wood Douglas Wood Sep '19
Jeff,
If you wish, fill out our form and we will put you on our webinar list. You can send me an email if this does not ...
Dienye Atemie
ISO 9001:2015 - Measurement, analysis and evaluation
15
Hi friends, I need a guide. Is there a simple template or method to measure, analyze and evaluate a set quality ...
Dienye Atemie Mar '21
Douglas Wood
Quality Tools in categories
3 33
Looking at the various quality tools mentioned in the CMQ-OE body of knowledge (BoK), and adding the excellent ...
Douglas Wood Jun '18
Grace Duffy Grace Duffy Jun '18
This is good work, Doug. Is the suggestion that the CMQ/OE text should contain all the tools in Nancy's text? I ...
Douglas Wood Douglas Wood Aug '18
No, the CMQ-OE text and BoK does not need all the Tague tools. It may help us to use Tague's organization method for ...
Grace Duffy Grace Duffy Aug '18
Agreed that we need not recreate every tool for CMQ/OE BoK. It isgood to reference other resources for additional ...

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