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Douglas Wood
We all know about the basic quality tools, the new tools, and all the others. Nancy Tague's book is perhaps the best ...
Douglas Wood Dec '20
Great discussion item, Doug. Yes, I have a trio of well known tools I use often with problem-solving CAPA type ...
Dear Doug,
It seems that I only use tools in combinations. Years ago I noted that each issue analysis or ...
Greg,
Thank you for the points you make. I have intuitively felt these 3 stages apply, but you put it into words very ...
Greg, 
I like your three stage model for problem-solving and I think I have intuitively approached most major ...
Dear Doug and Carl,
I have a perspective on this "singularity of tool selection" approach. Ishikawa and Kume both ...
Dr. Watson,
Your post brings to mind a few things.

First of all, it took 5 years to realize the use of integrated tool ...
I'm a bit surprised at how few responses this post has gotten. Perhaps no one has 'tool strings' that they rely on? We ...
Doug, thanks for the memory reminder of what tools start a string of other tools for analysis or problem solving. ...
Grace,
Thank you for your 'string'  If we can find out what others do, we may find more commonality than you expect.

...
1. Observe & Audit Process/Interview People [P]
2. Key Observations/Data Collection [P]
3. Data Analysis> ...
Jerry Rice
The Quality Management Body of Knowledge includes The seven classic quality tools as a subsection of Quality ...
Jerry Rice Apr '18
There are two I rarely see used on the list the cause and effect diagram and the scatter diagrams.  I have seen a ...
Jerry Rice Jerry Rice May '18
Ron,

After reading through this section of the Quality Management BOK again, I think the seven "classic tools" are ...
Harry Rowe Harry Rowe May '18
Jerry,

I agree that the "Seven Classic Tools", also called the "Seven Basic Tools" are a package deal, as they were ...
Jerry,
The missing tools on agile are clearly something to be added. I do not know if there is a list anywhere to ...
Hi Jerry,
I see the seven tools as the basic "language" of Quality in an organization. The Quality Manager may not ...
The seven classic quality tools are dead, long live the seven classic quality tools.

Seriously, 4 of the 7 are data ...
If many of these tools are now 'automated' using software, the exact software brand should not be referenced by us. ...
Eileen Serrano
The COVID pandemic has changed the way we work.  As part of strategies to prevent infections, many organizations ...
Eileen Serrano Aug '20
As I am working remotely from home, the safeguards relate to the steps taken as an individual citizen and ...
Doan-Trinh Nguyen
Hello, We are a clinical laboratory and in the process of improving our quality indicators.  I'm wondering what ...
Hello,

Participating in an external quality or proficiency test program such as EMQN provides data on the whole ...
I recommend that you check out the CLSI guideline "HS1-A2: A Quality System Model for Health Care," in which the ...
I'm not sure whether your lab is a stand-alone lab or is connected to a larger organization, but I would start by ...
Barbara Lynch
Looking for collaboration on a standard that prescribes gauge management activities in our business Is anyone ...
Barbara Lynch Feb '20
I work in an industry where we have to meet NSF-14.  What paragraph are you looking at?
Hi Ryan,
It is section 9.4.1 and 9.4.2.  We are complying with the weekly verification, but it seems excessive.  ...
7.1.5.2 of ISO9001:2015 talks about calibration, but very light compared to earlier versions of ISO.  We treat ...
Hi Ryan,
It is section 9.4.1 and 9.4.2.  We are complying with the weekly verification, but it seems excessive.  ...
Barbara,

As I mentioned earlier - We treat the weekly verification like you described - one block per week.  We ...
ISO 9001 does not address calibration.  It tells us to control our monitoring and measuring resources and ensure ...
Debra,

You are absolutely correct that ISO9001 doesn't specify a frequency.  I apologize if my earlier comments ...
A common 483 finding is "calibrated instrument used outside of it's calibrated range".  It is best to calibrate ...
NIST requires that as a minimum you calibrate at 25%, 50% 75% and 100% of the range of the instrument. This covers the ...
Hi, Larry. Can you provide the source for the NIST requirement? Thanks!
Eileen Serrano
Quality Management Division is giving you the opportunity to share your knowledge and expertise! Become a ...
Eileen Serrano Aug '19
Dear Sir or Madam,
I would like to speak on leadership please. Could you send me the proposal format please? I ...
Enefola Obida, Please email me with your address so we can discuss the format of the webinars further. The attached ...
Hi Doug,

Hope all is well with you.  I have something I did for the Milwaukee section regarding Force Field Analysis ...
Jeff,
If you wish, fill out our form and we will put you on our webinar list. You can send me an email if this does not ...
Dienye Atemie
Hi friends, I need a guide. Is there a simple template or method to measure, analyze and evaluate a set quality ...
Dienye Atemie Mar '21
Douglas Wood
Looking at the various quality tools mentioned in the CMQ-OE body of knowledge (BoK), and adding the excellent ...
Douglas Wood Jun '18
This is good work, Doug. Is the suggestion that the CMQ/OE text should contain all the tools in Nancy's text? I ...
No, the CMQ-OE text and BoK does not need all the Tague tools. It may help us to use Tague's organization method for ...
Agreed that we need not recreate every tool for CMQ/OE BoK. It isgood to reference other resources for additional ...
James Bossert
Hello fellow members, I am giving a webinar on continuous MSA on Oct 16 at 10AM Central time Here is the link: ...
James Bossert Sep '20
Hi James Bossert ‚Ä欆

this is great, thank you for sharing

Dan
 
Thanks Dan,  it is a basic talk but hopefully people will get something from it.  How are you doing?
Thanks Jim, due to COVID and having to school/supervise School-age grand-boys while parents are at work, I've ...
Douglas Wood
First, why is this important? Because every manager needs to help control risk for the organization. Since 2015, ...
Douglas Wood Jul '20
Hi Douglas Wood ‚Ä欆

This is the most impressive bibliography I have seen for a myASQ post.  Congratulations on such a ...
Nice article Doug.  Robust is the right word. Robust means to me both effectiveness and value return.

I like the we ...
In the interest of brevity, I did not mention Hans Rosling's book Factfulness. He echos Kahneman, and adds some key ...
I like the process turtle diagram. There are many 'tools' we know in quality that are powerful aids in general ...
I agree with my colleagues that this is a well thought out and written message. Thank you, Doug. I like the idea of ...
OK, here is a question I would love to hear back on:

Has anyone seen what they consider "best practice" in managing ...
The risk based process excellence has multiple approaches for robustness.

Here are my two cents about PFMEA. ...
Following.

Mr. King, this is a great question.  My organization is resistant to changes in this regard, having ...
Mr. Bryant,
I sympathize. I do have a few ideas that may help, if you have not done them already. First, during or ...
Mr. Trehan,
In your experience, have you seen where a firm sets a 'magic line' for the RPN in FMEA, and says anything ...

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