Blogs

Join us for a meet and greet with ASQ Honorary member and quality trailblazer, Dr. Noriaki Kano, the Kano Model, Tuesday, May 9th, at 1:00 p.m., in the ASQ Center at the World Conference in Quality and Improvement. Dr. Kano was recognized for exceptionally meritorious and distinguished service to the global quality community through his teaching, coaching, consulting, and promoting the methods of Japanese Total Quality Management and his invention and dissemination of the theory of Attractive Quality as a mental model for defining the customer-centered orientation to quality performance.