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ASQ Certifications — Exams Questions | Les Questions D'examens

By Jean-Pierre Amiel posted 02/06/23 04:01 PM


By Jean-Pierre Amiel, ASQ Senior, CQA ret., Web Committee Chair

Et vous, dans un environnement d'examen ? ??
In a recent ASQ members' blog, there were several exchanges on the ASQ exam questions, the expected answers and whether exams should not just rely on knowledge but also on experience.
One of the drawbacks of "knowledge" questions is that they also require that the participant be at ease with the language, the expressions and typical acronyms in which the examination is written. In the case of ASQ, that would be American English. Here are some examples of certification questions that were posted. You may note that some of the expected answers are very subtle or require some thought.
Dans un récent blog des membres de l'ASQ, il y a eu plusieurs échanges sur les questions de l'examen de l'ASQ, les réponses attendues et la question de savoir si les examens ne devraient pas se baser uniquement sur les connaissances mais aussi sur l'expérience.
L'un des inconvénients des questions de "connaissances" est qu'elles exigent que le participant soit à l'aise avec la langue, les expressions et acronymes types dans laquelle l'examen est rédigé. Dans le cas de l'ASQ, il s'agit de l'anglais américain. Voici quelques exemples de questions de certification qui ont été publiées. Vous remarquerez que certaines des réponses attendues sont très subtiles ou demandent une certaine réflexion.

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ASQ Certified Quality Auditor (CQA) Exam Questions/Answers ASQ Certified Six Sigma Green Belt (CSSGB) Exam Questions/Answers
1. A root cause of a non-conformance is defined as a problem that:
A. is discovered by conducting designed experiments
B. is established through the use of fish-bone diagrams
C. must be reviewed by the material review board
D. must be corrected in order to prevent a recurrence
(Answer: D.)
1. The use of station warning lights, tool boards and jidohka devices in the application of Lean accomplish which of these principles?
A. Pilferage Minimization
B. Visual Factory
C. Management Awareness
D. Operator Attentiveness
(Answer: B.)
2. When lower-tier documents are compared to higher-tier documents before the fieldwork starts, the comparison is called a:
A. desk audit
B. process audit
C. conformance audit
D. management audit
(Answer: A.)
2. A Lean Principle that addresses efficiency by the process worker is called ____________________?
A. Visual Factory
B. Supervising
C. Training
D. Standardizing
(Answer: D.)
3. An audit trail is necessary in order to:
A. schedule and budget for audit assignments
B. show how and when items were reviewed
C. provide management with justification for an audit
D. provide the audit manager with audit results
(Answer: B.)
3. While management of a company must set the stage for all improvement efforts, which of these 5S's is primarily driven by management?
A. Straighten
B. Sort
C. Shine
D. Sustain
(Answer: D.)

ASQ Certified Quality Engineer (CQE) exam questions/answers

1. With which of the following processes is Problem Management least likely to interface on a regular basis?
A. IT Financial Management
B. Change Management
C. Incident Management
D. Availability Management
(Answer: A)
2 Which of the following places Problem Management activities in the correct order:
A. Identify and record, classify, investigate and diagnose, raise an RFC, review the change
B. Investigate and diagnose, raise an RFC, classify, identify and record
C. Identify and record, investigate and diagnose, raise an RFC, classify, review the change
D. Review a change, classify, identify and record, investigate and diagnose, raise another RFC
(Answer: A.)
3. Which of the following activities may, exceptionally, be omitted for an urgent change?
1. Recording that the change has been made
2. Testing the change
3. Holding a CAB meeting
4. Establishing a back-out plan

A. All of them
B. 2 and 4
C. 2 and 3
D. 3 and 4
(Answer: C.)