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ASQ Phoenix, January 11, 2024, Virtual Meeting, "How to Build a Lean Culture on the Front Lines" by David Hinds

By Barbara Banek posted 12/19/23 04:31 PM


ASQ Phoenix January 11, 2024, Program Meeting – Virtual

6:00pm – 8:00pm Phoenix (UTC: -7)

AGENDA: All times are Phoenix (MST):

6:00 pm – Gather

6:05 pm – Virtual Networking

6:30 pm – Welcome & Announcements

6:45 pm – Guest Speaker Presentation

7:45 pm – Q&A

7:55 pm – Wrap-up

8:00 pm – Adjourn

SPEAKER: David Hinds

TOPIC: “How to Build a Lean Culture on the Front Lines

BIO: David Hinds is a business coach, educator, and author of the book entitled, “The Essence of Lean: A Superior System of Management.” As a passionate believer in the value of Lean thinking, David provides management training and advisory services for organizations who wish to build a more resilient culture through the development of Lean organizational practices.

During his professional career, he was the owner of a building supply distributor and held senior management positions in consulting, biotechnology, and transportation. After earning his Ph.D., David joined the faculty of the Huizenga Business School where he developed and taught courses in Lean entrepreneurship, service operations management, data-driven decision making, and information systems.

ABSTRACT: Presentation and open discussion of four new tools for building a Lean culture within a frontline business unit.

  1. Process breakdown sheet - a concise way of documenting a process while identifying potential improvement factors.

  2. Four-waste signals chart – a device for increasing employee engagement in problem-finding and problem-solving.

  3. Waste elimination canvas - a practical way of increasing employee engagement in the application of PDCA to everyday work.

  4. Trust assessment tool - an indicator of the cultural health and Lean readiness of an organizational unit.

LOCATION: via Zoom

COST: Free. Open to all.

We will be using Zoom Meeting to broadcast the January 11, 2024, ASQ Phoenix monthly Program meeting. Register in advance for this meeting:

Zoom registration link:

After registering, you will receive a confirmation email from Zoom Messenger containing the actual meeting link and information about joining the meeting, as well as the option to save the event details to your calendar. Save the confirmation email with the meeting “JOIN” button.