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ASQ Phoenix - July 13, 2023, Virtual Meeting - The True Meaning of Root Cause and Root Cause Analysis (RCA)

By Barbara Banek posted 06/13/23 07:21 PM


ASQ Phoenix July 13, 2023, Program Meeting – Virtual

6:00pm – 8:00pm Phoenix (UTC: -7)

AGENDA: All times are Phoenix (MST):

6:00 pm – Gather

6:05 pm – Virtual Networking

6:30 pm – Welcome & Announcements

6:45 pm – Guest Speaker Presentation

7:45 pm – Q&A

7:55 pm – Wrap-up

8:00 pm – Adjourn

SPEAKER: Dr. Gary Jing, Sr. Quality Manager, Onto Innovation

TOPIC: The True Meaning of Root Cause and Root Cause Analysis (RCA)”

BIO: Gary G. Jing is a Master Black Belt and Lean Six Sigma deployment leader, currently
Sr. Quality Manager at Onto Innovation. He has worked as a continuous improvement director at CommScope in Shakopee, MN. He was on the U.S. delegation to ISO Technical Committee 176 and participated in the development of ISO 9000:2015 as the secretary. He earned a doctorate in industrial engineering from the University of Cincinnati. A Fellow of ASQ, Jing is an ASQ-certified quality engineer and quality manager.

ABSTRACT: In this dynamic and widely published talk, following topics will be covered:

  • The true meaning of root cause

  • The point of RCA

  • The connection between troubleshooting and RCA

  • Techniques generic for RCA

  • Techniques good for troubleshooting

LOCATION: via Zoom

COST: Free. Open to all.

We will be using Zoom Meeting to broadcast the July 13, 2023, Program meeting.

Register in advance for this meeting:

Zoom registration link:

After registering, you will receive a confirmation email from Zoom containing the actual meeting link and information about joining the meeting, as well as the option to save the event details to your calendar. Save the confirmation email with the meeting JOIN button.