ASQ Austin - February 2023 General Meeting

Speaker:

Mr. Mike Turner

Program Manager

Corporate Quality Services, Austin Energy

Bio:

Mike Turner is the program manager for Austin Energy’s Corporate Quality Services program (CQS). CQS is Austin Energy’s quality team with a focus on strategic planning and continuous improvement throughout the utility. He has more than 20 years of experience in the Continual Improvement arena and is an Air Force veteran. Mike has developed and managed quality programs for many high-level organizations to include the Department of Defense (DoD), the North Atlantic Treaty Organization (NATO) and the H-E-B grocery chain to name a few. Prior to his current role, Mike was a strategic planner in the Air Force where he developed numerous strategic programs and processes. He started his career with the City of Austin as the Quality Assurance division manager for Austin Resource Recovery (ARR) where he stood up the division and created the Residential Quality Services (RQS) program. Mike has an MBA from the Forbes School of Business, is a certified Manager of Safety, a certified Lean Six Sigma Black Belt and a certified Business Analyst from Harvard Business School.

Topic:

SPARQ (Synergy, Performance, Analysis, Readiness & Quality.)

Overview:
Mike manages Austin Energy’s Corporate Quality program (CQS), and is currently deploying the utilities quality center of excellence SPARQ (Synergy, Performance, Analysis, Readiness & Quality.) SPARQ will serve as a resource for the utility to get resources related to quality training, culture and outreach.

We are planning to launch SPARQ soon and would love to chat with you about the program and how ASQ could participate.

Schedule:

6:00 – 6:50 registration / food / networking

6:50 – 7:00 announcements

7:00 – 7:50 speaker

7:50 – 8:00 door prizes

Food / Drinks:

Food and drinks shall be provided to members and guests compliments of ASQ.

Cost / RUs:

This is a free event for ASQ members and guests.

0.5 RUs shall be awarded.

Location:

NI (National Instruments)

15000 N Mopac Expressway

Building C – Café 1 & Café 2

Austin, TX 78759

Registration:

Please be sure to register for this event if you plan to attend.
Eventbrite Registration
Note that due to room capacity, this event is limited to the first 60 people who register.

Directions:
From north Austin: If you are coming in from IH35, take the Parmer exit, go west on Parmer until you reach MoPac/FM1325, turn south onto the frontage road and stay on the frontage road, move to the right lane. From there you will pass through two lights, the 2nd light being Duval. You will see the National Instruments driveway on the right, just after an apartment complex.

From central/south Austin, take Texas Loop One (aka MoPac) or take U.S. Hwy 183 (North) to MoPac. Take MoPac north to the Duval Road exit. Exit the highway and proceed to the turnaround (u-turn), which puts you on the southbound frontage road of MoPac. Do not get on the highway. You will see the National Instruments driveway on the right, just after an apartment complex.

Once on the NI grounds, follow the signs for building C. NOTE: If you miss the first entrance, you can take the second entrance – just before the turn-around to the MoPac north service road. Parking is available in either surface lots or in parking garages adjacent to the buildings. Please feel free to park in any unrestricted parking space. The entrances for buildings B and C are indicated above. Please sign in at the security desk in the building’s lobby. NI hosts from ASQ Austin will be in the lobby to provide after-hours access into the building.